Unit-Standard Short Courses
These short courses each train and assess one registered Services SETA unit standard (two in the case of Call Centre Training), in 1 to 5 days. They suit team leaders, supervisors, administrators and new entrepreneurs who need a specific skill now, with NQF credits to show for it, and employers who want to build towards a full qualification one step at a time.
BOTI is accredited by the Services SETA (accreditation 12582) for the eight courses below. Each has an accredited assessment, and the credits count towards the Services SETA qualification the unit standard belongs to, not towards the QCTO certificates and skills programmes. Courses run in-house at your premises, at our venue in Sunningdale, Johannesburg, or online. Seven are open for enrolment until 30 June 2029, and Call Centre Training until 30 June 2028.
Most popular
- Interpret basic financial statements (US 117156) · 3 days · Read a balance sheet and an income and expenditure statement, and use the figures to make a financial decision. NQF 4, 4 credits. Enrol by 30 June 2029.
- Operate in a team (US 8420) · 2 days · Understand the team's structure and each member's role, take account of outside factors and evaluate the team's success. NQF 2, 4 credits. Enrol by 30 June 2029.
- HIV/AIDS in the workplace (US 13915) · 3 days · How HIV/AIDS affects people and the business, safe and risky behaviour, and the support available to create a caring workplace. NQF 3, 4 credits. Enrol by 30 June 2029.
- Call Centre Training (US 114974 + 242829) · 1 day · Apply the basic skills of customer service and monitor the level of service to a range of customers. NQF 2 and 4, 2 + 5 credits. Enrol by 30 June 2028.
- Manage time and work processes (US 14342) · 2 days · Capture diary information, plan a work schedule, keep a task list and meet deadlines. NQF 2, 4 credits. Enrol by 30 June 2029.
- Enhance team performance (US 13912) · 3 days · For junior managers: reflect on your own and your team's strengths and weaknesses and plan to improve team performance. NQF 3, 5 credits. Enrol by 30 June 2029.
Showing all 8 results
All unit-standard short courses
Team leadership
- Operate in a team (US 8420) · NQF 2, 4 credits · 2 days · Enrol by 30 June 2029.
- Apply knowledge of self and team to develop a plan to enhance team performance (US 13912) · NQF 3, 5 credits · 3 days · Enrol by 30 June 2029.
- Taking Charge as a Team Leader in Achieving Company Goals (US 242821) · NQF 4, 6 credits · 2 days · Identify the responsibilities of a team leader in making sure organisational standards are met. Enrol by 30 June 2029.
Business planning and finance
- Produce business plans for a new venture (US 114592) · NQF 4, 8 credits · 3 days · Gather the information, set goals and present business, financial and operational plans for a new venture. Enrol by 30 June 2029.
- Interpret basic financial statements (US 117156) · NQF 4, 4 credits · 3 days · Enrol by 30 June 2029.
Workplace and customer service
- Manage time and work processes within a business environment (US 14342) · NQF 2, 4 credits · 2 days · Enrol by 30 June 2029.
- Demonstrate knowledge and understanding of HIV/AIDS in a workplace (US 13915) · NQF 3, 4 credits · 3 days · Enrol by 30 June 2029.
- Call Centre Training (US 114974 + 242829) · NQF 2 and 4, 2 + 5 credits · 1 day · Enrol by 30 June 2028.
Our other short courses that quote a unit standard are delivered as non-accredited professional courses with a BOTI certificate of attendance, and each page says so. Only the eight courses above are offered as accredited.
Accredited route
BOTI's Services SETA accreditation 12582 and its extension letter are on our accreditations page. The enrol-by dates on this page are the SAQA register's.
To take staff through a full qualification, see SETA Qualifications, QCTO Skills Programmes and QCTO Occupational Certificates. Every accredited programme, with its enrol-by date, is listed on Accredited Training.
Guides
- BOTI's accreditations: the Services SETA and QCTO letters behind our accredited training.
- NQF levels explained: how NQF levels and credits work, and what a unit standard's level means.
- Financial statements for non-accountants: the practical side of reading financial statements, for teams outside finance.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
What does an accredited unit standard give my staff?
Delegates are assessed against the unit standard. Those found competent earn its NQF credits, which count towards the Services SETA qualification the unit standard forms part of.
What is the last date to enrol?
30 June 2029 for seven of the courses, and 30 June 2028 for Call Centre Training, as shown on the SAQA register.
Is every BOTI course that mentions a unit standard accredited?
No. Only the eight courses on this page are offered as accredited. Our other courses that refer to a unit standard are non-accredited professional courses with a BOTI certificate of attendance.
Can you run a course in-house for our team?
Yes. We run these courses at your premises, at our venue in Sunningdale, Johannesburg, or online, for your group.
Tell us your team's goal and we will recommend the course
Call BOTI on 011 882 8853 or email [email protected]. Tell us the skill you need and how many people are involved, and we will recommend the right course, accredited or not.