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Quick Look Course Summary:Managing Team Time and Workload (Unit Standards 242811 + 15234) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Managing Team Time and Workload (Unit Standards 242811 + 15234) (3 days)
Team leaders and supervisors who keep task lists and diaries that work, prioritise their own and their team's work, and plan a section's time so that deadlines are met – with 9 accredited credits.
Supervisors who cannot prioritise end up firefighting, and their teams feel it. This accredited team time management course combines two unit standards, each taught and assessed on its own: unit standard 242811 on prioritising time and work for self and team (NQF Level 4, 5 credits), part of the FETC: Generic Management (SAQA ID 57712), and unit standard 15234 on efficient time management in a department (NQF Level 5, 4 credits), part of the FETC: Business Administration Services (SAQA ID 61595).
Days one and two follow unit standard 242811: building a task list for yourself and your team, setting priorities, keeping a diary that drives action, and assigning, monitoring and reporting on the team's tasks.
Day three follows unit standard 15234: time-management profiles and time wasters, the 80/20 principle, delegation, and turning objectives into time-efficient work plans for the section.
Why this course
For your organisation
- Teams that work to agreed priorities
- Fewer missed deadlines and less firefighting
- Better delegation and follow-up by supervisors
- Nine accredited credits for team leaders and supervisors
For your delegates
- Nine accredited credits from two unit standards
- Task-list and diary routines that stick
- Prioritising and delegation tools
- A time-efficient plan for your own section
What delegates will be able to do
- Create and sequence a task list for yourself and your team
- Set priorities using organisational and personal goals
- Keep and act on a diary
- Assign, monitor and update the team's tasks
- Identify time wasters and weak processes
- Apply the 80/20 principle, prioritising and delegation
- Plan, implement and monitor a time-efficient work plan
Who should attend
Team leaders, supervisors, first-line managers and coordinators. Unit standard 242811 assumes communication and mathematical literacy at NQF Level 3; unit standard 15234 assumes NQF Level 4.
Course outline
Day 1 – Unit standard 242811: task lists and priorities
Outcome 1: Creating a task list
- Why task lists matter for you and your team
- Sequencing tasks to meet requirements
- Recording information and flagging follow-ups
Outcome 2: Prioritising personal and team tasks
- Criteria linked to goals and values
- Recording priorities systematically
- Identifying and arranging resources
Day 2 – Unit standard 242811: diaries and keeping the team on track
Outcome 3: Using and maintaining a diary
- Why keep a diary
- Recording entries systematically
- Acting on diary entries
Outcome 4: Running the team task list
- Assigning tasks to team members
- Informing stakeholders
- Amending and reprioritising the list
- Monitoring progress
- Reporting and closing off completed tasks
- Portfolio of evidence for unit standard 242811
Day 3 – Unit standard 15234: managing a section's time
Outcome 1: Time-management profiles
- Your current techniques and habits
- Weak points in work processes
- Top time wasters
- Outside pressures on time
Outcome 2: Principles of time management
- The 80/20 principle
- Delegation done well and badly
- Prioritising the team's work
- Balance between work and life
Outcomes 3 and 4: Work plans that save time
- From objectives to section work plans
- Analysing tasks and setting time frames
- Planning who to delegate to
- Urgency and importance
- Implementing and monitoring the plan
- Portfolio of evidence for unit standard 15234
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standards 242811 (NQF Level 4, 5 credits, FETC: Generic Management, SAQA ID 57712) and 15234 (NQF Level 5, 4 credits, FETC: Business Administration Services, SAQA ID 61595), delivered under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
Unit standard 242811 assumes communication and mathematical literacy at NQF Level 3, and unit standard 15234 at NQF Level 4.
How are delegates assessed?
Each unit standard has its own portfolio of evidence, completed after the course and then assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Essential Time Management Skills runs in one or two days, with a BOTI certificate of attendance.
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