Home / Accredited / Unit-Standard Short Courses / Running Effective Meetings (Unit Standards 242816 + 13934) (3 days)
Quick Look Course Summary:Running Effective Meetings (Unit Standards 242816 + 13934) (3 days)
-
Length: 3 day(s)
-
Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
-
Certification Type:Accredited
-
Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Get Free & personalised
Training Advice
Running Effective Meetings (Unit Standards 242816 + 13934) (3 days)
Junior managers and administrators who prepare meetings properly, keep the discussion moving when views differ, and produce agendas and minutes that turn decisions into action – with 9 accredited credits.
Meetings that wander, decisions nobody writes down and minutes that arrive a week late waste hours of management time. This accredited effective meetings course combines two unit standards, each taught and assessed on its own: unit standard 242816 on conducting a structured meeting (NQF Level 4, 5 credits), part of the FETC: Generic Management (SAQA ID 57712), and unit standard 13934 on planning and preparing meeting communications (NQF Level 3, 4 credits), part of the National Certificate: Business Administration Services (SAQA ID 67465) and the National Certificate: New Venture Creation (SMME) (SAQA ID 49648). BOTI delivers both under its Services SETA accreditation.
Days one and two follow unit standard 242816 from the chair's side of the table: the preparation checklist, the agenda and the roles of participants, running the meeting so that everyone can contribute, techniques that unblock a discussion when opinions clash, and records that make sure decisions are carried out.
Day three follows unit standard 13934 from the secretary's side: building an agenda in a logical order, the kinds of minutes and what they are for, and taking concise, accurate minutes that go out in the right format and on time.
Why this course
For your organisation
- Meetings that start prepared and end with clear actions
- Decisions recorded with owners and completion dates
- Disagreements handled without derailing the meeting
- Agendas and minutes in a consistent, professional format
- Two accredited unit standards for managers and administrators
For your delegates
- Nine accredited credits from two unit standards
- A meeting preparation checklist and an agenda template
- Practical techniques for steering a difficult discussion
- Confidence to chair a meeting or take its minutes
What delegates will be able to do
- Prepare a meeting: venue, attendees, documents and a checklist
- Explain the agenda, the expected outcomes and the roles of participants
- Chair a meeting to its agenda and draw everyone into the discussion
- Summarise discussion into actions with owners and completion dates
- Use summarising, redirecting and paraphrasing to move past deadlock
- Compile, check and distribute records, and review the meeting
- Build a logical agenda from the right sources, on time
- Take concise, accurate minutes and distribute them promptly
Who should attend
Junior managers, supervisors, team leaders, committee chairs, secretaries and administrators who run meetings or record them. Unit standard 242816 assumes communication and mathematical literacy at NQF Level 3; unit standard 13934 assumes communication at NQF Level 2 or equivalent.
Course outline
Day 1 – Unit standard 242816: preparing and running the meeting
Outcome 1: Preparing for a meeting
- Venue, equipment and attendee checklist
- What the agenda is for and what the meeting must achieve
- How items get onto the agenda
- Roles of the chair, secretary and members
- Why meetings are recorded
- Checking and sending out the meeting papers
- Checking the previous meeting's minutes
Outcome 2: Conducting the meeting
- Running the meeting to the agenda and procedures
- Creating room for everyone to contribute
- Summarising discussion into actions, dates and owners
Day 2 – Unit standard 242816: differing views and meeting records
Outcome 3: Dealing with differing views
- Why meetings stall when opinions differ
- Summarising, redirecting and paraphrasing
- Rephrasing, repeating and gatekeeping
- Practice: getting a stuck discussion moving
Outcome 4: Distributing meeting records
- Records that make decisions easy to implement
- Checking accuracy before distribution
- Reviewing the meeting and suggesting improvements
Chairing practice
- Role-play meetings with observer feedback
- Portfolio of evidence for unit standard 242816
Day 3 – Unit standard 13934: agendas and minutes
Outcome 1: Understanding the agenda
- What a well-built agenda achieves
- Putting items in a sensible sequence
- Where agenda items come from
- Producing the agenda in the right format and on time
Outcome 2: The purpose and objectives of minutes
- Kinds of minutes and when each is used
- Why accurate minutes matter
- Who goes on the distribution list
- Ways of distributing minutes
- Why minutes must go out quickly
Outcome 3: Taking minutes
- Resources a minute taker needs
- What minutes must include
- Recording who attended
- Qualities of good minutes
- Short, accurate notes of the proceedings
- Producing and distributing minutes on time
- Portfolio of evidence for unit standard 13934
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standards 242816 (NQF Level 4, 5 credits, FETC: Generic Management, SAQA ID 57712) and 13934 (NQF Level 3, 4 credits, National Certificate: Business Administration Services, SAQA ID 67465, and National Certificate: New Venture Creation (SMME), SAQA ID 49648), delivered under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
Unit standard 242816 assumes communication and mathematical literacy at NQF Level 3, and unit standard 13934 assumes communication at NQF Level 2 or equivalent.
How are delegates assessed?
Each unit standard has its own portfolio of evidence, completed after the course and then assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Chairing a Meeting with Confidence & Keeping Good Minutes (1 day) covers chairing and minute taking in one day, with a BOTI certificate of attendance.
Related courses
Get your price – the more delegates, the less each pays
Change the options to see your price per person, then email yourself the quote and course outline.
Contact us now – we reply within 15 minutes during office hours
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.