Home / Accredited / Unit-Standard Short Courses / Working with Business Data (Unit Standards 9012 + 14346) (3 days)
Quick Look Course Summary:Working with Business Data (Unit Standards 9012 + 14346) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Working with Business Data (Unit Standards 9012 + 14346) (3 days)
Staff who collect sound data, analyse and present it correctly, understand basic probability, and capture numbers and text on the company database accurately and securely – with 7 accredited credits.
Business decisions are only as good as the data behind them and the care with which it was captured. This accredited statistics and data capturing course combines two unit standards, each taught and assessed on its own: unit standard 9012, a fundamental unit standard on investigating life and work problems with data and probability (NQF Level 3, 5 credits), part of the National Certificate: Business Administration Services (SAQA ID 67465), and unit standard 14346 on processing numerical and text data (NQF Level 2, 2 credits), part of the National Certificate: Business Administration Services (SAQA ID 23833). BOTI delivers both under its Services SETA accreditation.
Days one and two follow unit standard 9012: posing questions that data can answer, designing questionnaires and samples that avoid bias, organising and summarising data, drawing graphs and scatter plots, interpreting the results, and using experiments, tree diagrams and simple counting to work out and test probabilities.
Day three follows unit standard 14346: choosing and logging into the right database, checking source documents, capturing numbers and text accurately and at the agreed speed, cross-checking entries, and saving and archiving the originals correctly.
Why this course
For your organisation
- Surveys and data collection that give reliable, unbiased results
- Reports that use statistics correctly and draw justified conclusions
- Accurate data on company systems, captured at the agreed speed
- Original documents filed so that records are complete and easy to find
- Two accredited unit standards towards a Business Administration qualification
For your delegates
- Seven accredited credits from two unit standards
- Confidence with averages, spread, graphs and probability
- Practical questionnaire and sampling skills
- A checking routine for accurate data capture
What delegates will be able to do
- Identify problems that statistics can help solve and the variables involved
- Collect data with suitable methods and representative samples
- Summarise data with measures of centre and spread and suitable graphs
- Interpret statistics to take and justify a position on a problem
- Work out probabilities and tell theoretical from experimental results
- Access the correct database securely and solve routine access problems
- Capture and cross-check numerical and text data accurately
- Save captured data and archive original documents according to procedure
Who should attend
Data capturers, administrators, clerks, team leaders and junior analysts who collect, capture or report on business data. Unit standard 9012 assumes mathematics and communication at NQF Level 2; unit standard 14346 is open access, for delegates with a GETC or equivalent and communication and mathematical literacy at NQF Level 1.
Course outline
Day 1 – Unit standard 9012: collecting and analysing data
Outcome 1: Posing questions and collecting data
- Problems and issues that statistics can address
- Identifying the variables behind a problem
- Questionnaires, interviews and existing databases such as Stats SA
- Yes/no, Likert, discrete and continuous measures
- Sample size, representativeness and bias
- Checking collected data for faults and double counting
Outcome 2: Representing, analysing and interpreting data
- Graphs and summaries that suit the data and the audience
- Mean, median and mode; range and inter-quartile range
- Scatter plots and lines of best fit
- Fitting straight-line and curved trends to make predictions
- Comparing representations to take a position
- Justifying interpretations and raising new questions
Day 2 – Unit standard 9012: probability in life and work
Outcome 3: Exploring probability with random events
- Organising and classifying data for analysis
- Choosing suitable experiments and simulations
- Trials, outcomes and events; fractions, percentages and odds
- Theoretical versus experimental probability
- Tree diagrams and simple counting
- When to add probabilities and when to multiply
- Making and testing predictions
- Communicating results clearly
Workplace data project
- Investigating a real problem from your workplace
- Presenting your findings and conclusions
- Portfolio of evidence for unit standard 9012
Day 3 – Unit standard 14346: capturing business data
Outcome 1: Accessing the correct database
- Matching incoming information to the right database
- Logging in with company security and passwords
- Solving routine access problems
Outcome 2: Processing numerical data
- Checking documents for missing figures
- Spotting and resolving irregularities
- Capturing numbers accurately at the agreed speed
- Cross-checking captured data
Outcome 3: Processing text data
- Checking that documents are complete
- Comparing captured text with the original
- Resolving irregularities through set procedures
Outcome 4: Saving and storing data
- Saving captured data according to procedure
- Collating and archiving original documents
- Preventing and fixing filing and storage errors
- Portfolio of evidence for unit standard 14346
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standard 9012 (NQF Level 3, 5 credits, fundamental), part of the National Certificate: Business Administration Services (SAQA ID 67465) and the National Certificate: Management (SAQA ID 83946), and unit standard 14346 (NQF Level 2, 2 credits), part of the National Certificate: Business Administration Services (SAQA ID 23833). BOTI delivers them under its Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
Unit standard 9012 assumes mathematics and communication at NQF Level 2. Unit standard 14346 is open access; delegates should hold a GETC or equivalent and have communication and mathematical literacy at NQF Level 1.
How are delegates assessed?
Each unit standard has its own portfolio of evidence, completed after the course and then assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Analysing Data with Excel (2 days) covers organising and analysing data in Excel, with a BOTI certificate of attendance.
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