Home / Accredited / Unit-Standard Short Courses / Fraud Awareness and Records Control (Unit Standards 110026 + 110009) (3 days)
Quick Look Course Summary:Fraud Awareness and Records Control (Unit Standards 110026 + 110009) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Fraud Awareness and Records Control (Unit Standards 110026 + 110009) (3 days)
Office staff and administrators who recognise fraud, know the law that applies, help investigate and contain it, and control confidential records and stationery so that fewer opportunities arise – with 8 accredited credits.
Fraud often starts with weak controls over everyday office records and supplies. This accredited fraud awareness training combines two unit standards from the FETC: Business Administration Services (SAQA ID 61595), each taught and assessed on its own: unit standard 110026 on describing and helping to control fraud in an office (NQF Level 4, 4 credits) and unit standard 110009 on managing administration records (NQF Level 4, 4 credits). Because both belong to the same qualification, BOTI registers them together as one skills programme under its Services SETA accreditation.
Day one follows unit standard 110026: what fraud looks like in an office, the law on fraud, investigating suspected fraud, fraud trends and their impact, and controls that contain it.
Days two and three follow unit standard 110009: handling confidential information, controlling and evaluating office stationery, and putting control measures in place with the people who use them.
Why this course
For your organisation
- Staff who spot the warning signs of fraud
- Confidential records handled and stored properly
- Tighter control over stationery and supplies
- Eight accredited credits registered as one skills programme
For your delegates
- Eight accredited credits from two unit standards in one qualification
- A clear understanding of fraud and the law
- Practical controls you can apply in your office
- A portfolio of evidence that counts towards a national certificate
What delegates will be able to do
- Describe how fraud shows up in an office
- Explain the law that applies to fraud
- Help investigate suspected fraud
- Describe fraud trends and their impact
- Recommend controls that contain fraud
- Handle confidential information correctly
- Control and evaluate the use of office stationery
- Apply control measures with the people concerned
Who should attend
Administrators, office managers, finance and procurement clerks, and supervisors responsible for records, stationery or controls. Unit standard 110026 assumes communication and mathematical literacy at NQF Level 3. Unit standard 110009 assumes communication at NQF Level 3.
Course outline
Day 1 – Unit standard 110026: recognising and controlling fraud
Outcome 1: What fraud looks like in an office
- Fraud explained with real examples
- Where fraud can happen in your sector, and who may be involved
- Warning signs and how to spot them
- Building a case-study file on fraud
Outcome 2: The law on fraud
- Legislation that applies to your sector
- The employer's legal options
- Consequences for the parties involved
- The impact of fraud on a business sector
Outcome 3: Investigating suspected fraud
- Your organisation's fraud policy
- What to do when fraud is suspected
- Gathering evidence and presenting a case
- Information management tools
- Confidentiality and the cost of a breach
Outcome 4: Fraud trends and their impact
- Building a benchmark from a data set
- Spotting trends and suspicious incidents
- Recommending corrective measures
- The cost of fraud that goes undetected
Outcome 5: Controls that contain fraud
- Control measures for different parties
- The risk of weak controls
- Helping to implement anti-fraud measures
- Portfolio of evidence for unit standard 110026
Day 2 – Unit standard 110009: confidential information and stationery control
Outcome 1: Handling confidential information
- Defining confidential information for your organisation
- How confidential material is received, stored and shared, with examples
- Locking documents away promptly and securely
- Avoiding harm to clients, staff and other stakeholders
Outcome 2: Controlling and evaluating office stationery
- A control plan: stationery policies, procedures and strategies
- Monitoring, maintaining and improving stock levels
- Shrinkage controls that prevent losses
- Reports on stationery movements for a period
- Running the stationery administration system
- Explaining the control documents to employees
- Evaluating controls and follow-up actions
Day 3 – Unit standard 110009: applying control measures with people
Outcome 3: Implementing control measures with individuals
- Applying the agreed control measures day to day
- Spotting non-conformances and who should deal with them
- Recording problems and negotiating corrective action
- Handling reported non-conformances under company policy
Records control in practice
- Case study: a confidentiality lapse
- Case study: missing stationery stock
- Drafting a non-conformance report
- Building your own records control file
- Portfolio of evidence for unit standard 110009
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standards 110026 (NQF Level 4, 4 credits) and 110009 (NQF Level 4, 4 credits). Both belong to the FETC: Business Administration Services (SAQA ID 61595), so they are registered together as one skills programme under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
Unit standard 110026 assumes communication and mathematical literacy at NQF Level 3; unit standard 110009 assumes communication at NQF Level 3.
How are delegates assessed?
Each unit standard has its own portfolio of evidence, completed after the course and then assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Control of Fraud in an Office Environment covers the practical skills, with a BOTI certificate of attendance.
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