Home / Accredited / Unit-Standard Short Courses / Workplace Writing and Meetings (Unit Standards 119465 + 242816) (3 days)
Quick Look Course Summary:Workplace Writing and Meetings (Unit Standards 119465 + 242816) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Workplace Writing and Meetings (Unit Standards 119465 + 242816) (3 days)
Staff who write workplace texts that suit the reader and the purpose, edit their own drafts with confidence, and prepare, chair and follow up a structured meeting – with 10 accredited credits.
Much of the work in an office is done in writing and in meetings, and both waste time when they are poorly prepared. This accredited workplace writing course combines two unit standards from the FETC: Generic Management (SAQA ID 57712), each taught and assessed on its own: unit standard 119465 on writing and presenting texts for different purposes (NQF Level 3, 5 credits) and unit standard 242816 on conducting a structured meeting (NQF Level 4, 5 credits). Because both belong to the same qualification, BOTI registers them together as one skills programme under its Services SETA accreditation.
Days one and two follow unit standard 119465: writing for a particular reader, purpose and context, using language that holds a text together, and drafting and editing your own writing, with practice on real workplace texts.
Day three follows unit standard 242816: preparing for a meeting, conducting it, handling differing views, and distributing the meeting records afterwards.
Why this course
For your organisation
- Clear letters, reports and emails that need fewer corrections
- Meetings that stay on purpose and produce decisions
- Proper records of what was agreed
- Ten accredited credits registered as one skills programme
For your delegates
- Ten accredited credits from two unit standards in one qualification
- Confidence writing for different readers
- A method for editing your own writing
- The skills to prepare and chair a meeting
What delegates will be able to do
- Write for a specific reader, purpose and context
- Use language that makes a text clear and coherent
- Draft and edit your own workplace texts
- Prepare for a structured meeting
- Conduct a meeting and keep it on track
- Deal with differing views
- Distribute the meeting records
Who should attend
Secretaries, administrators, personal assistants, team leaders and committee members who write workplace texts and run meetings. Unit standard 119465 assumes communication at NQF Level 2. Unit standard 242816 assumes communication and mathematical literacy at NQF Level 3.
Course outline
Day 1 – Unit standard 119465: writing for a reader and a purpose
Outcome 1: Audience, purpose and context
- Clarifying why you are writing and for whom
- Choosing text type, style and register
- Respectful, culturally sensitive language
- Planning with critical-thinking tools
- Supporting a point of view with facts
- Researching and combining information
Outcome 2: Language that holds a text together
- Varying sentence length and structure
- Paragraphs and the links between them
- Controlling the overall structure
- Writing a clear conclusion
Day 2 – Unit standard 119465: drafting and editing
Outcome 3: Drafting and editing your own writing
- Checking a draft against its audience and purpose
- Grammar, word choice and paragraph control
- Redrafting for logical order and unity
- Removing errors and offensive language
- Trying different layouts and presentation options
Writing practice: workplace texts
- Notices, memos and short reports
- Peer review and redrafting
- Portfolio of evidence for unit standard 119465
Day 3 – Unit standard 242816: chairing a structured meeting
Outcome 1: Preparing for a meeting
- Arrangements, attendees and a preparation checklist
- Agenda, expected outcomes and participant roles
- Why the meeting must be recorded
- Checking the papers and the previous minutes
Outcome 2: Conducting the meeting
- Keeping to the agenda and procedures
- Giving every participant a voice
- Recording actions, dates and owners
Outcome 3: Handling differing views
- Why discussions stall
- Summarising, redirecting, paraphrasing and gatekeeping
Outcome 4: Distributing meeting records
- Records that drive implementation
- Accuracy checks before distribution
- Reviewing the meeting for improvement
- Portfolio of evidence for unit standard 242816
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standards 119465 (NQF Level 3, 5 credits) and 242816 (NQF Level 4, 5 credits). Both belong to the FETC: Generic Management (SAQA ID 57712), so they are registered together as one skills programme under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
Unit standard 119465 assumes communication at NQF Level 2; unit standard 242816 assumes communication and mathematical literacy at NQF Level 3.
How are delegates assessed?
Each unit standard has its own portfolio of evidence, completed after the course and then assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Business Writing Skills for Function and Purpose and the Meeting Management Course cover the practical skills, with a BOTI certificate of attendance.
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