Home / Accredited / QCTO Skills Programmes / Learning Support Facilitator – SP-211007 (5 days)
Quick Look Course Summary:Learning Support Facilitator – SP-211007 (5 days)
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Length: 5 day(s)
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Price (at your venue): 1 Person R 34,091 EX VAT 3 Person R 22,022 EX VAT 10 Person R 14,427 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Learning Support Facilitator – SP-211007 (5 days)
Equip your tutors, teaching assistants and trainers to find out why a learner is struggling and to help them succeed – with a QCTO certificate at NQF Level 5.
Many learners fall behind not because the content is too hard but because nobody has shown them how to learn or noticed what stands in their way. This QCTO-accredited learning support facilitator course – the Occupational Skills Programme: Learning Support Facilitator (SP-211007, NQF Level 5, 20 credits) – trains educators, tutors and trainers to profile learners, identify barriers to learning and apply support methods that improve results.
The programme covers four short knowledge modules – barriers to learning, learning support methods and interventions, techniques for language and learning remediation, and formative assessment – and three practical modules in which learners profile real learners, facilitate learner support and conduct formative assessments. It suits schools, early childhood development centres, TVET and community colleges, universities and workplace training teams.
Learning is hands-on throughout the five contact days. The programme ends in a Final Integrated Supervised Assessment (FISA), set, run and moderated by BOTI under QCTO rules: a written component based on real-life scenarios and a practical in a real or simulated classroom.
Why this course
For your organisation
- Staff who can recognise learning and social barriers early and respond to them
- Support methods chosen for each learner, so pass and completion rates improve
- Formative assessment used to find and close learning gaps before final assessment
- A registered QCTO credential for teaching assistants, tutors and support staff
For your delegates
- A QCTO skills programme certificate: 20 credits at NQF Level 5
- Practical tools to profile learners and identify what holds them back
- Study-skill, language and remediation techniques you can use with any subject
- Confidence to run formative assessments and act on the results
What delegates will be able to do
- Describe and compare different types of learners and their needs
- Identify, analyse and profile learning, language and social barriers
- Recommend learning support methods and interventions for each learner
- Apply study-skill, language and remediation techniques
- Facilitate learner support sessions and monitor progress
- Conduct formative assessments to find gaps in knowledge, skills and attitude
- Plan remedial interventions and evaluate whether they worked
Who should attend
Teaching assistants and tutors, early childhood development practitioners, TVET, community college and university support staff, adult literacy facilitators, and workplace trainers and mentors who support struggling learners. Learners need an NQF Level 4 qualification.
Course outline
Day 1 – Learners and barriers to learning
Barriers to learning (Knowledge Module 900045-000-00-KM-01)
- Types of learners and how they differ
- Learning, language, social and physical barriers
- How barriers show up in class and at work
Profiling and identifying learning barriers (Practical Module 900045-000-00-PM-01)
- Observing learners and gathering information
- Building a learner profile
- Recording and discussing the findings
Day 2 – Learning support methods and interventions
Learning support methods and interventions (Knowledge Module 900045-000-00-KM-02)
- Study skills and techniques for learning any subject
- Individual, peer and small-group support
- Choosing an intervention for a learner's barrier
- Working with educators, parents and employers
Planning support
- Setting goals with the learner
- A simple learning support plan
Day 3 – Language and learning remediation
Techniques for language and learning remediation (Knowledge Module 900045-000-00-KM-03)
- Reading and comprehension support
- Building vocabulary and the language of a subject
- Remediation techniques and adapting material
- Supporting learners who learn in a second language
Practice
- Case studies of learners who struggle
- Choosing and trying out techniques
Day 4 – Facilitating learner support
Facilitating learner support (Practical Module 900045-000-00-PM-02)
- Running a learner support session
- Coaching and motivating the learner
- Monitoring progress
- Evaluating whether a method worked
- Keeping records and referring learners when needed
Day 5 – Formative assessment and the final assessment
Methods of formative assessment (Knowledge Module 900045-000-00-KM-04)
- Why formative assessment matters
- Questioning, observation, quizzes and short tasks
- Finding gaps in knowledge, skills and attitude
Conduct formative assessment (Practical Module 900045-000-00-PM-03)
- Running a formative assessment
- Planning remediation from the results
- How the Final Integrated Supervised Assessment works
How it is delivered
Five contact days, 08:30-16:00, with practical tasks and case studies throughout. The contact days run at your offices anywhere in South Africa, at BOTI's venue in Sunningdale, Johannesburg, or live online, for one learner or a group of up to about 20. Learner material is provided. BOTI enrols each learner with the QCTO within five days of the start of training, and the final assessment follows once all modules are complete: a written component of up to four hours based on real-life scenarios and a practical of up to three hours in a real or simulated classroom, with questions on the underlying knowledge.
What our clients say
“The training was presented through an interesting and easy-to-use online platform, and we were impressed by its quality.”
“[The organisation] confirms that BOTI delivered the contracted services over the 24-month period, and we have no hesitation in recommending Business Optimization Training Institute (Pty) Ltd to any organisation seeking a similar e-Learning or skills development solution.”
“Throughout both interventions, BOTI demonstrated a high level of professionalism, subject matter expertise, and commitment to quality training delivery. Their ability to effectively manage virtual learning environments and engage participants contributed significantly to the success of the programmes.”
Frequently asked questions
Is this learning support facilitator course accredited?
Yes. It is a QCTO occupational skills programme (SP-211007, NQF Level 5, 20 credits), and BOTI is accredited by the QCTO to deliver it (07-QCTO/SDP091026125823, valid to 30 September 2031). The QCTO issues the certificate to learners who pass the final assessment. The last date for enrolment is 9 March 2030.
Who can enrol?
Learners need an NQF Level 4 qualification. The programme suits teaching assistants, tutors, early childhood development practitioners, college support staff and workplace trainers.
How is it assessed?
Each module ends with a formal assessment set by BOTI. Learners who pass them all take the Final Integrated Supervised Assessment: a written component based on real-life scenarios (up to four hours) and a practical in a real or simulated classroom (up to three hours). It is supervised, and an online assessment is recorded.
Is there a workplace component?
There is no separate work experience module. The practical modules are done during the contact days through case studies, practice sessions and formative assessments.
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