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Quick Look Course Summary:High Performance Teams in a Remote Workforce (1 day)
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Length: 1 day(s)
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Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,940 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues:
High Performance Teams (Inside the Company) – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
High Performance Teams Remote Workforce – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
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High Performance Teams in a Remote Workforce (1 day)
Remote and hybrid teams that communicate clearly, deliver measurable results and stay motivated – wherever they work from.
Remote and hybrid work is now normal in many South African organisations, but the management habits that worked in an office do not always travel. Managing remote teams means leading people you rarely see: keeping communication clear, measuring results instead of hours, and noticing early when someone is struggling or disengaged. Load-shedding, patchy connectivity and data costs add their own complications.
This one-day course gives junior and middle managers a practical approach to building a high-performing remote team. Delegates look at the types of remote workforce and what each needs, the characteristics of high-performing teams, and how to create teamwork through clear individual and group responsibilities, permission to act, relationships and feedback. They compare communication channels – video meetings, calls, email, intranet and chat groups – and practise running an online meeting people actually engage in.
The second half covers managing performance at a distance: training remote staff, tracking results, difficult conversations over video, recognition, and keeping people motivated with growth opportunities. Delegates leave with a remote team charter and an action plan. Teams that share an office should look at the High Performance Teams Inside Company Course instead.
Why this course
For your organisation
- Remote and hybrid teams measured on output, not visibility
- Clearer communication and fewer dropped handovers
- Earlier warning of disengagement, conflict and burnout
- Remote work arrangements that hold up during power and network outages
For your delegates
- A remote team charter covering channels, response times and meetings
- Techniques for online meetings people engage in
- A simple way to track and discuss performance remotely
- Practical ideas for recognition and development at a distance
What delegates will be able to do
- Describe the types of remote workforce and the equipment and support each needs
- Explain what makes a remote team high-performing and the leader's role in team dynamics
- Set clear individual and group responsibilities and give team members permission to act
- Choose the right channel for each message – video, phone, email, intranet or chat
- Plan and run online meetings with a clear agenda and a safe space for input
- Train remote staff using online and peer-to-peer methods, and check that the learning has stuck
- Track team performance and handle counselling conversations remotely
- Spot early signs of conflict or disengagement and respond
- Avoid the common mistakes that undermine remote teams
Who should attend
Team leaders, supervisors and junior and middle managers who lead remote, hybrid or field-based teams – including staff spread across branches, regions or countries – and HR practitioners setting remote-work standards.
Course outline
Day 1 – Leading a high-performing team you rarely see
The remote workforce
- Fully remote, hybrid, field-based and multi-site teams
- Benefits for the organisation and the employee
- Equipment, connectivity and backup power
- Protecting personal information on chat groups and personal devices (POPIA)
- Case study: a team that went remote overnight
High-performing remote teams
- What makes a team high-performing
- Clear communication, goal focus, flexibility and commitment
- Leadership and team dynamics at a distance
- Defining individual and group responsibilities
- Permission to act, relationships and regular feedback
Communicating remotely
- Choosing the channel: video, phone, email, intranet or chat
- Agreeing response times and availability
- Writing messages that are not misread
- Online meetings that work: a clear agenda, shared screens and a safe space to speak
- What not to do in an online meeting
Training and managing the team
- Training remote staff: live online sessions, self-paced learning and peer coaching
- Checking learning and retraining where needed
- Tracking performance by output
- Counselling conversations over video
- Recognising good work where the whole team can see it
Keeping the team motivated
- Signs of conflict, isolation or unhappiness
- Asking for feedback and acting on it
- Learning and career growth for remote staff
- Common mistakes: hoarding success, slow replies, vague responsibilities and leading by decree
Remote team charter and action plan
- Drafting a remote team charter
- Personal action plan
- Lessons learned and evaluation
How it is delivered
One day, 08:30-16:00. Live online – which lets delegates experience good online meeting practice first-hand – or in person at your offices anywhere in South Africa or at a BOTI venue. One delegate or a group of up to 20. Workbook, remote team charter template and a personal action plan included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“Coaching sessions have been delivered on a consistent monthly basis throughout the engagement, with BOTI's facilitators demonstrating professionalism, flexibility in scheduling, and a strong ability to tailor coaching content to the individual development needs of our delegates.”
“All training programmes were delivered in a highly professional manner, with effective coordination and strict adherence to our scheduling requirements. The facilitators demonstrated a commendable level of expertise, and the quality of delivery consistently met our expectations.”
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
Frequently asked questions
Can this course be delivered online?
Yes – and for this subject it works well, because delegates experience good online meeting practice first-hand. It can also be run at your offices anywhere in South Africa or at a BOTI venue.
How many people can attend?
From one delegate to groups of 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No – it is a non-accredited short course and delegates receive a BOTI certificate of attendance.
How is this different from High Performance Teams Inside Company Course?
Both aim at the same result. That course is for leaders of teams that work together on site. This one is for leaders of remote and hybrid teams, so it concentrates on online communication, virtual meetings and managing performance at a distance.
How does it relate to the Virtual Team Building And Management Course?
The Virtual Team Building And Management Course focuses on setting up and building a virtual team, including working across distance and cultures. This course assumes the team exists and focuses on lifting and sustaining its performance.
Can it be tailored to the tools we use?
Yes. Tell us which meeting, chat and project tools your team uses and the facilitator builds the examples around them.
Related courses
Get your price – the more delegates, the less each pays
Change the options to see your price per person, then email yourself the quote and course outline.
Contact us now – we reply within 15 minutes during office hours
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.