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At the end of the Microsoft Office Outlook Intermediate & Advanced Course, dlegates will be able to organize E-Mails into conversations; customize and assign categories to outlook E-Mails and appointments; import contacts into Outlook ; customize the your E-Mails , contacts and calendar; and share their calendar with others
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
Module 1: Categorize your Inbox
Including conversation view; split conversation; managing conversations; Using search folders; customizing message view; marking messages as read or unread; printing and deleting messages.
Module 2: Calendar Management
Including Sharing calendar information within and out of your organization; setting your time availability; Defining your available time; Working with Multiple Calendars; internet calendar connection
Module 3: Contact List configuration
Including Creating Contact Groups; adding additional address books; importing and exporting contact details; electronic business card Personalization.
Module 4: Message Content Enhancement
Including automatically adding signatures to Messages; Message Text Formatting; Inserting Pictures, clipart, shapes; Modifying and Embedding Images; altering message settings and delivery options
Module 5: Email Settings Management
Including securing your Email; rule Creation to process messages; blocking messages; Junk Email Configuration; Digital Signatures; Protecting your Privacy through Blocking of External Contents
Module 6: Working Remotely
Including setting Cached Exchange Mode; working on outlook while offline; Public Folders; Offline address book Management; automatic message reply
Module 7: Outlook Customization
Including Personalizing Outlook, the Quick Access Toolbar, Office and Outlook Settings, the Status Bar and the ribbon ; Add-ins; Outlook form creation
Module 8: Journal and Notes Folders
Including Forwarding; creating, customizing and printing Notes; Assigning contacts to notes; viewing, recording and editing journal entries
Module 9: Email Archiving
Including Mailbox archive; Archiving messages to a local file Manually; archived message restoration.
Module 10: Templates and Mail Merges
Templates: Email template Creation; message based on a template
Mail Merge: Process of mail merge; Importing contacts; merge fields and sending merged messages
Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Please consult schedule for course costs or contact BOTI for a quote.
The course (Microsoft Office Outlook Intermediate Training Course) is designed for the following attendees:
This course is for Outlook users who have experience and need to customize their environment: i.e., calendar and E-Mail messages.
For the Microsoft Office Outlook Intermediate Training Course it is advisable that you have the following experience/knowledge:
Beginners training or equivalent working knowledge in Microsoft Outlook
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