Home / Non-Accredited / Human Resources, Labour & Employment Equity / Workplace Harassment Training (1 day)
Quick Look Course Summary:Workplace Harassment Training (1 day)
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Length: 1 day(s)
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Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,954 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Workplace Harassment – self-paced online, 6 months’ access: R595 per learner (ex VAT); teams of 10 or more pay less.
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Legal references in this e-learning course are US-based and may not reflect South African legislation – for South African law, choose this classroom course.
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Workplace Harassment Training (1 day)
A workplace where harassment is recognised early, complaints are handled correctly and your organisation can show it took reasonable steps to prevent it.
Harassment damages people, teams and reputations, and employers that fail to act face claims as well as resignations. Since March 2022 the Code of Good Practice on the Prevention and Elimination of Harassment in the Workplace, issued under the Employment Equity Act, has set a much wider standard: it covers bullying, cyberbullying, sexual, racial and gender-based harassment and abuse of power, and it extends the workplace to work travel, functions, remote work and work-related messages. This one-day workplace harassment training helps managers, HR staff and employees meet that standard in practice.
Delegates learn how harassment is defined and identified, including what does not count as harassment, such as fair performance management. They work through what an anti-harassment policy must contain, how employees access it and the rights and responsibilities of employers and employees. The practical core of the day covers the procedure: what to do if you are being harassed or are accused, reporting options, informal and formal routes, investigation, confidentiality and protection against retaliation.
The afternoon deals with sexual harassment in detail, mediation and conflict resolution, false allegations and appeals, and managing the aftermath so that the team can move on. Case studies are drawn from South African workplaces, and legal content is general guidance, not legal advice.
Why this course
For your organisation
- A policy and procedure that reflect the 2022 harassment Code
- Complaints handled promptly, fairly and confidentially
- Evidence that the employer took reasonable steps to prevent harassment
- Lower risk of claims, resignations and reputational damage
- A culture in which people feel safe to speak up
For your delegates
- Clarity on what is and is not harassment
- Knowing exactly what to do when a complaint is raised
- Confidence in handling confidentiality and retaliation
- Practical tools for mediation and conflict resolution
What delegates will be able to do
- Define harassment and its forms under the Employment Equity Act and the 2022 Code
- Identify bullying, cyberbullying, sexual harassment and other forms of harassment, and recognise what falls outside it
- Explain the main elements of an anti-harassment policy and how employees should access it
- Describe the rights and responsibilities of employers and employees
- Respond correctly when an employee reports harassment or is accused of it
- Follow a fair investigation process while protecting confidentiality
- Decide when mediation is appropriate and how to run it
- Handle false allegations, retaliation and appeals fairly
- Monitor the situation after a complaint and help the team move on
Who should attend
Managers, supervisors and team leaders, HR practitioners and investigators, shop stewards, and employees who act as harassment contact people. The course can also be adapted as an awareness session for all staff.
Course outline
Day 1 – Preventing and handling harassment
Harassment and the law
- How harassment law has developed in South Africa
- The Employment Equity Act and the 2022 Code of Good Practice
- Harassment as a form of unfair discrimination
- The impact-based test: what a reasonable person would see as harassment
- How far the workplace now extends: travel, functions, remote work and messages
Recognising harassment
- Bullying, cyberbullying, racial, ethnic, gender-based and religious harassment
- Abuse of power
- Sexual harassment: definition, elements and common scenarios
- What does not count as harassment
- Case study
Policy and prevention
- What an anti-harassment policy should cover
- Making the policy accessible and educating employees
- Employer rights and responsibilities
- Employee rights and responsibilities
- Steps towards a healthy workplace
Procedures when a complaint is raised
- What an employee who is being harassed can do
- Fair treatment for the person accused
- Informal and formal reporting routes
- The investigation
- Confidentiality and protection against retaliation
- Other routes: the CCMA, the courts and protection orders, as general guidance and not legal advice
Resolution
- Mediation: when it is right and how to run it
- Using an outside mediator
- Conflict resolution steps and seeing both sides
- Deciding the consequence
- False allegations and appeals
The aftermath
- Monitoring the situation
- Helping the team move on
- Learning from mistakes
- Action plan and close
How it is delivered
One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; the facilitator can work through your existing policy and reporting channels. Workbook and a complaint-handling checklist included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“[The organisation] was highly satisfied with the work conducted … demonstrated a high level of professionalism when conducting the training and deadline driven. Quality material and well-designed course content was utilised.”
“What stood out most was the facilitator’s deep subject matter expertise and the highly interactive nature of the sessions. The face-to-face format fostered active participation, encouraged meaningful collaboration, and allowed for immediate feedback”
“We are highly satisfied with the quality of delivery and the professionalism demonstrated by your facilitator. The course content was structured perfectly to meet our needs, keeping our team fully engaged throughout the session.”
Frequently asked questions
Can you run this course at our offices?
Yes. Most groups are trained at the client's premises anywhere in South Africa; we can also host it at a BOTI venue or deliver it live online.
How many people can attend?
From one delegate to groups of 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No – it is a non-accredited short course and delegates receive a BOTI certificate of attendance.
Does the course cover the 2022 harassment Code?
Yes. The wider definition of harassment, the impact-based test, the extended meaning of the workplace and the employer's duties under the Code run through the whole day.
Can you work with our own harassment policy?
Yes. Send us your policy and reporting procedure beforehand; the facilitator uses them in the exercises and can point out gaps against the Code.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
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