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This course is designed for delegates who are from a telephone-based sales background; the course will cover vital subjects that will improve business sales and revenue. Delegates will be trained on proper voice control, preparation of scripts, how to obtain feedback, and soft selling. In addition, delegates will be taught how to deal with rejections, difficult objections as well as appropriate ways of closing a deal.
The current course runs at your offices anywhere in South Africa, live online or at a BOTI venue. The course page has the up-to-date outline and group prices.
See the current courseGet a quote for your teamSee all Sales, Marketing and Customer Care courses
Learning on your own? Self-paced e-learning from R595 (excl. VAT) · Ask your employer to pay
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Please consult schedule for course costs or contact BOTI for a quote.
The course (Professional Selling Over the Phone Training Course) is designed for the following attendees:
• Delegates who need to make use of the phone at any time during a sale process.
For the Professional Selling Over the Phone Training Course it is advisable that you have the following experience/knowledge:
• None
Please click on link below for our related public course/s
There are no upcoming events.
There are no upcoming events.
There are no upcoming events.
There are no upcoming events.
There are no upcoming events.
There are no upcoming events.
We also offer customized courses across the country: Anytime, Anywhere. Click on the link to get get instant proposal or book you course:
Book This Course Or Obtain Quote – Now
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Copyright text 2026 by Business Optimization Training Institute.