BOTi Courses Overview – Negotiation Skills Training

Course Introduction: Negotiation Skills Training

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, as well as values is a challenge in any environment. It is an inevitable fact that when individuals are working together personalities can as well as will clash. No 1 is an island, so working together as a team is incredibly essential for the business as well as every worker.

Office Politics is about creating as well as maintaining better relationships. It is about communicating as well as working with your peers as well as colleagues in a manner in which is mutually beneficial. staff members who understand the positive aspects of Office Politics are better team members as well as end up being more successful as well as productive.

Recommended Prior Experience and Knowledge: Negotiation Skills Training

This course will assist delegates in understanding: Negotiation Skills
For the Negotiation Skills Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English

Course Outline: Negotiation Skills Training

Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Key outcomes of the course include:
BOTI’s Program Outline

Component 1: Starting Out
• Activities to break the ice
• Housekeeping matters and administration
• The Parking Area
• program Objectives

Component 2: brand new Hires
• business Essential Values
• Generating Relationships
• Encourage Respect
• Setting Ground Rules
• Training Example
• Component 2: Assessment Queries

Component 3: It Is About Interacting as well as Affecting
• Working with Different Personalities
• Build a Culture of Collaboration
• Be Nice to Everyone (Not Just Those That Can Help You)
• Be a Team Player
• Training Example
• Component 3: Assessment Queries

Component 4: Working With Rumors, Gossip, as well as Half-Truths
• It Is Effects on Moral
• Reinforce the Truth with Facts
• Do Not Participate
• Deal With it Swiftly
• Training Example
• Component 4: Assessment Queries

Component 5: Office Personalities (I)
• Complainer
• Gossiper
• Bully
• Negative Ned/Nancy
• Training Example
• Component 4: Assessment Queries

Component 6: Office Personalities (II)
• Information Keeper
• Know-it-All
• The Apple-Polisher
• Nosey Neighbor
• Training Example
• Component 6: Assessment Queries

Component 7: Getting Support for Your Projects
• Gain Trust By Utilizing Honesty
• Be Assertive
• Blow Your Own Horn
• Make Allies
• Training Example
• Component 7: Assessment Queries

Component 8: Conflict Resolution
• The Significance of Forgiveness
• The Agreement Frame
• The Benefits of a Resolution
• Neutralizing Emotions
• Training Example
• Component 8: Assessment Queries

Component 9: Ethics
• Lead by Example
• Benefits of an Ethical Environment
• Ensuring Ethical Behavior
• Addressing Unethical Behavior
• Training Example
• Component 9: Assessment Queries

Component 10: You Are Not an Island
• Never Burn a Bridge
• Take the High Road
• Trust is a 2 Way Street
• Do Not Hide in your workplace
• Training Example
• Component 10: Assessment Queries

Component 11: Social Events Outside of Work
• How to Decline Politely
• Rules When Attending
• Meeting brand new individuals
• Conversation Do’s as well as Do Nots
• Training Example
Concluding• Component 11: Assessment Queries

Component 12: Concluding
• Wise Men’s words
• Assessment of Parking Area
• Key Learnings
• Evaluations as well as Completion Of activity Plans

Course duration and fees: Negotiation Skills Training

Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

Upcoming Public Courses

Please click on link below for related public course/s:

There are no upcoming events at this time.

Book or Obtain Instant Quote

In addition to the related public courses, we offer the above course across the country: Anytime, Anywhere. Click on the link to get an instant proposal or book your course NOW:

Book or Obtain Instant Quote

Or alternatively click on the button below to view our full Public Course Calendar of close to 100 events:

2018 Public Course Calendar

Please Phone Us Now To Speak to One of Our Friendly Consultants




Please Fill in the Form – We Will Get Back to You Within 15 minutes

Please Email Us Now  – We Will Get Back to You Within 15 minutes

 [email protected]

Please Contact Us Now - We Will Respond in 15 Minutes

    Accredited Courses

    Additional Courses

    Leadership & Management Courses

    Software & IT Courses

    Top Rated