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New And Middle Manager Training Development Course
Introduction: New And Middle Manager Training Development Course
New Managers and middle managers ensure that the business runs smoothly. Being a manager is not being a boss, it is about coordinating, leading and orchestrating a team based on the vision, mission and goals of the business. Management’s responsibility is about implementing the decisions made by senior management by using your employees and ensuring that those decisions are beneficial to the business.
A successful manager and leader has the following characteristics – integrity, they are honest and trustworthy, they are effective communicators, they are analytical thinkers, they are self-confident and they are focused. Effective management is task oriented and develops strategies to attain goals. Efficient managers are work oriented and strive to keep the current systems running well. These managers adhere strictly to job requirements and monitor work and procedures. Effective managers use rational decision making processes to make decisions. If performance is below par, middle managers need to take action to bring performance back up to standard. It will also be up to new and middle management to correct flaws and discipline employees who are performing below standard. The courses looks at organisational strategies such as sustainable competitive advantage and why innovation matters.
We dedicate an entire day to skills to motivate your team, hold successful meetings and emotional intelligence.
We also deal with a number of key soft skills in order to perfect your managerial skills. Soft skills are personal skills each employee brings with them into the working environment. There are key soft skills anyone can develop and improve which will create a better working atmosphere and increase productivity. These skills will also allow participants of the course to communicate more effectively with their co-workers. Everybody deals with other people at work and it is an advantage for participants to know how to develop empathy, how to communicate effectively and what body language is.
The aim of this course is to provide a toolkit of skills to improve your management skills at both a New Manager Level and Middle Manager Level.
Benefits:New And Middle Manager Training Development Course
Key Benefits of attending include:
- Learn how to create clear organisational correspondence
- Start understanding the power of Emotional Intelligence
- Use the power of meeting to achieve objectives
- Learn Great Interpersonal Skills
- Practical tools which can be applied back in the office
- Understand the challenges dealt with at Middle Management Level.
- Discover how people dynamics work and how this can help you with individuals management
- Learn ways to get the best out of your team so that both you and they can shine
Outline: New And Middle Manager Training Development Course
Day 1: Middle Manager Overview
- Management: Definition; Purpose; Skills; Purpose of management
- Ethics and social responsibility
- Managing Information: Why information matters; Importance of information; Getting and sharing information
- Decision making: Rational decision making; Steps to rational decision making; Limits to rational decision making; Improving decision making
- Control: Basics of control; The control process; Necessary or possible; How and what to control; Control methods; Organisational strategy
- Competitive advantage: Strategy making progress; Corporate, Industry, Firm Level Strategies
- Innovation and change: Organisational Innovation; Why innovation matters; Managing Innovation
Organisational change; Why change occurs and why it matters; Managing Change - Organisational Structures and process: Departmentalisation; Organisational Authority; Job Design; Designing organisational process
- Managing teams: Kinds of teams; Work team characteristics; Work team effectiveness
- Goal setting: Cascading Goals; The SMART Method; Helping Others Set Goals;
- Assigning Work: The Dictatorial Approach; The Apple-Picking Approach; The Collaborative Approach
- Degrees of Delegation: Complete Supervision; Partial Supervision; Complete Independence
- Implementing Delegation: Decision Making; Choosing the Person to Delegate to; Providing Instructions; Measuring the Results; Troubleshooting
- Feedback: Characteristics of Good Feedback; Feedback Delivery Tools; Informal feedback; Formal feedback
- Managing your Time: The 80/20 Rule; The Urgent/Important Matrix; Productivity Journal
- Routines and Rituals that Simplify Your Work Day
- Resolving Conflict: Conflict Resolution Process; Maintaining Fairness; Help Within the Team; Help Outside the Team
- Special Situations: What to do if you have been promoted; When you’re leading a new team; Taking on an established team
Day 2: Meeting and Minute Taking Training Course & Motivating Your Team
Motivating your Team
- A Psychological approach: Object-Oriented Theory; Reinforcement therapy; Using expectancy theory
- The role of personality in motivation
- Setting goal
- Personal toolbox
- Motivation on the job
- Addressing specific morale issues
- Keep yourself motivated
Meeting and Minute Taking Training
- Planning and preparing
- Setting up the meeting room
- Electronic options
- Meeting roles and responsibility
- Chairing a meeting
- Disruptions
- Taking minutes
- Effective meetings
Emotional Intelligence
- Exactly What is Emotional Intelligence
- 4 abilities in Emotional Intelligence
- Verbal Communication abilities
- Non-Verbal Communication abilities
- Social Management as well as Responsibility
- Tools to Regulate Your Emotions
- Gaining Control
- Business methods (I) Understand Emotions as well as How to Manage Them in the Workplace, Role of Emotional Intelligence at Work, Disagreeing Constructively
- Business methods (II), Optimism, Pessimism, The Balance Between Optimism & Pessimism
- Making an influence, Making A Powerful First Impression, Assessing a scenario
Day 3: Key Soft Skills Middle Managers Needs
- Communication
- Teamwork
- Problem solving
- Time management
- Attitude and work ethic
- Adaptability and Flexibility
- Self-Confidence
- The ability to learn
- Networking
Who Should Attend: New And Middle Manager Training Development Course
- New and Middle Managers within an organisation
- Group Leaders and Supervisors that require development in the management discipline
- Professionals who are moving or have actually moved into management roles
- Anyone who wishes to boost their Management Skills
Upcoming Public Courses
Please click on link below for related public course/s:
Leadership and Supervisory Skills
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