Conquer your anger today!

Introduction

As human beings, there are times when we may lose our temper and become angry and it is at this point that we need to stand still, take a breath and seek help through Anger Management Training.

The Challenge

In this course you will learn about the anger cycle and how to deal with the phases of anger in detail. For instance – what is the body’s response to anger? We explore common myths about anger i.e., the myth that anger is a bad emotion. You will learn that anger is instinctive and we show you the do’s and don’ts when responding to anger. We take an in-depth look at helpful and unhelpful ways of dealing with anger. In this course the activities sheets are very important as participants will use them to learn how to gain control of anger, the physical signs, the mental signs and the emotional signs.

One of the ways we teach our delegates to control anger is by using coping thoughts and relaxation techniques. Both skills are easy to develop and apply within the work and home environment. Delegates are taught that anger isn’t personal and are shown how to “separate the person from the issue”.

Once participants understand what anger is, they are taught ways to dissipate anger – like using constructive disagreement.

The Solution

Upon successful completion of this course you will have developed a practical understanding of how to manage anger.

Course Outline

Separate the People from the Problem

• Objective vs. Subjective Language
• Identifying the Problem
• Using “I” Messages

Working on the Problem

• Using Constructive Disagreement
• Negotiation Tips
• Building Consensus
• Identifying Solutions

The Cycle of Anger

• Do”s and Don”ts
• Unhelpful Ways of Dealing with Anger
• Fight or Flight
• Common Myths

Helpful Ways of Dealing with Anger

• Warnings
• Utilizing Coping Thoughts
• Utilizing Relaxation Techniques
• Blowing off Some Steam

Solving the Problem

• Choosing a Solution
• Making a Plan
• Getting it Done

Dealing with Angry People

• Understanding the Energy Curve
• De-Escalation Techniques
• When to Back Away and What To Do Next

A Personal Plan

• Understanding Hot Buttons
• Identifying Your Hot Buttons
• A Personal Anger Log
• The Triple A Approach (Alter, Avoid, Accept)