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This Microsoft Office Outlook course for beginners will enable delegates to start responding and sending email in Microsoft Office Outlook. Including calendar maintenance; meeting and task scheduling; and managing contact information. It’s a brilliant foundation for any professional to build on.
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
Module 1: Introduction to Outlook 2010
Connecting to Exchange, internet and Email Accounts; connection problems troubleshooting guide
Module 2: Outlook Window exploration
Including Working with the Outlook Program Window ; Backstage View ; Modules and Item tabs; Working in the Tasks, mail, calendar, content and contacts Module;
Module 3: E-Mail Messages
Including Creating , sending, viewing,, and marking Messages as read; Configuring Reading Panes; File attachment to Messages; Troubleshooting with File Types and Extensions; Single Key Reading
Module 4: Content Information storage and access
Saving and Updating Contact Information
Contact Records creation, saving , updating, printing and viewing variation; extracting contact information from contact records
Module 5: Schedule Management
Appointment creation from a message; Scheduling, updating, canceling, and viewing Meetings;
various calendar view displays; date navigator usage.
Module 6: Task Tracking
Creating tasks, removing tasks, updating, assigning and Managing tasks;
Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Please consult schedule for course costs or contact BOTI for a quote.
The course (Microsoft Office Outlook Beginners Training Course) is designed for the following attendees:
Delegates who need to use Microsoft Office Outlook for diary and daily task management.
For the Microsoft Office Outlook Beginners Training Course it is advisable that you have the following experience/knowledge:
Proper IT skills and adequate working knowledge of the Windows Operating System
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