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Quick Look Course Summary:Leadership and People Management (3 Days) Course
  • Next Public Course Date:

  • Length: 3 day(s)

  • Price (at your venue): 1 Person R 10,632.50 EX VAT 3 Person R 7,874.42 EX VAT 10 Person R 5,341.19 EX VAT

  • Certification Type: Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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Leadership and People Management (3 Days) Course: Introduction

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Leadership and People Management (3 Days) Course :Course Outline

1. Introduction
Workshop Objectives
Topics for Discussion
Topics Indirectly Related to the Workshop

2. Leadership
Definition of a Leader
Characteristics of a Leader
Principles of Leadership
A Little History Lesson
Past Leaders
Modern Leaders
The Great Man Theory
The Trait theory
Transformational Leadership

3. Situational Leadership

4. Taking a Personal Inventory
Introduction to Kouzes and Posner
Leading by Example
Inspiring a Shared Vision
Challenging and Changing the Process
Empowering Others
Your Own Skills
Creating an Action Plan
Goal Setting
Goal Achievement
Inspiration and Motivation
Role Models
Getting Experience
Your Personal Mission Statement

5. Leading the Way
Determining Your Way
Be An Inspirational Role Model
Influencing the Perspective of Others

6. Inspiring a shared vision
Defining your Vision
Sharing your Vision
Identifying the Benefits for Others

7. Challenging the Process
Developing Innovation
improving Your Skills
Changing the Process

8. Enabling others
Encouraging Growth
Creating Mutual Respect
Creating Trust

9. Motivation
Sharing Rewards
Celebrating Achievements
Making Recognition Part of Your Style

10. Influencing skills
The Art of Persuasion
Principles of Influence
Creating an Impact

11. Goal Setting
SMART goals
Long Term Goals
Creating a Support System.

12. Other Topics
Words from the Wise
Review of Topics Discussed
Reviewing Lessons Learned
Action Plans and Evaluations.

1. Introduction
Topics For Discussion
Topics Indirectly Related to the Workshop
Workshop Objectives

2. Realistic Expectations
Requirements of a Supervisor
Opportunities for Growth and Improvement
Verbal Expectations
Written Expectations

3. Goal Setting
Cascading Goals
The SMART Method
Helping Others Set Goals

4. Assigning Work
The Dictatorial Approach
The Apple-Picking Approach
The Collaborative Approach

5. Degrees of Delegation
Complete Supervision
Partial Supervision
Complete Independence

6. Implementing Delegation
Decision Making
Choosing the Person to Delegate to.
Providing Instructions
Measuring the Results

7. Feedback
Characteristics of Good Feedback
Feedback Delivery Tools
Informal Feedback
Formal Feedback

8. Managing Your Time
The 80/20 Rule
The Urgent/Important Matrix
Productivity Journal
Routines and Rituals that Simplify Your Work Day

9. Resolving Conflict
Conflict Resolution Process
Maintaining Fairness
Help Within the Team
Help Outside the Team

10. Special Situations
What to do if you have been promoted
When you’re leading a new team
Taking on an established team

11. Survival Guide for the New Supervisor
Asking the right questions
Go to Gemba
Keep Learning

12. Other Topics
Words from the Wise
Review Topics not Discussed
Lessons Learned
Action Plan and Evaluation

1. Introduction
Workshop Objectives
Topics for Discussion
Topics Indirectly Related

2. Definition of Coaching and Mentoring
The GROW Model

3. Goal Setting
Goals with GROW
Identifying Goal Areas

4. Reality
Where you really are
Exploring the Past

5. Developing Options
Identifying Paths
The Final Approach
Structuring a Plan

6. Objectives
Creating a Final Plan
Identifying the First Step

7. Trust
Defining trust
Trust and Coaching
Building Trust

8. Feedback
The Feedback Sandwich
Constructive Criticism
Growth and Development

9. Overcoming Obstacles
Common Obstacles
Re-Evaluating goals
Focus on Progress

10. Handing over
When you Achieve Success
Transitioning to the Coachee

11. Mentoring and Coaching differences
Basic Differences
Blending the Two Models
Adapting the GROW Method
The Mentoring Relationship

12. Other Topics
Words from the Wise
Topics not Discussed
Action Plan and Evaluation

Leadership and People Management (3 Days) Course: Course Duration

3 day/s

Who should attend: Leadership and People Management (3 Days) Course

This course is for anyone who finds themselves in a leadership position.

**Quote does not include Any Exam Fees (if applicable)

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