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Developing Positive Assertiveness Training Course Course: Introduction It can be difficult to get this right. Assertiveness sounds like aggression if the person is insecure. And that’s not what any insecure person wants others to think. Thus we look at behaviour first and what behaviour must change to sound confident in oneself and therefore assertive and […]
Body Language Basics Course: Introduction Our body language course is closely related to our communication courses, knowledge of body language is an essential skill in business because 80% of what we say we communicate non-verbally. As an added skill, we also focus on gestures and what common gestures mean in different cultures. Body Language Basics […]
10 Soft Skills You Need 10 Soft Skills You Need Course: Introduction Soft skills are personal skills each employee brings with them into the working environment. There are ten soft skills anyone can develop and improve which will create a better working atmosphere and increase productivity. These skills will also allow participants of the course […]
It can be difficult to get this right. Assertiveness sounds like aggression if the person is insecure. And that’s not what any insecure person wants others to think
Our attention management workshop is aimed at the managerial level of personnel specifically although anyone who wishes to learn how to connect with their employees on an emotional level is welcome to attend this workshop.
Change Management Course: Introduction This course is aimed at identifying potential successors, to make the handing over of management from one person to another as smooth as possible. Change Management Course :Course Outline This workshop is part of a series of workshops on management. It is specifically related to the change management workshop. In this […]
Civility In The Workplace Course: Introduction The business world, has its own rules and one cannot throw one’s toys out of the cot every time a colleague annoys you. This workshop focuses on compromise, negotiation and understanding to maintain civil relationships among co-workers. Civility In The Workplace Course :Course Outline The bottom line is: although […]
Quite possibly the best way to train successors and new managers is by coaching and mentoring. This comprehensive course focuses on coaching and mentoring methods that turn potential leaders into leaders and not assistants.
Delivering Constructive Criticism Course: Introduction But you only want to help. Nobody likes being criticised, however there are times when we must make allowances for constructive criticism. This requires a degree of finesse because constructive criticism delivered badly can seem like a personal attack. With this in mind we offer a workshop for supervisors and […]
Facilitation Skills Training: Course Introduction Like life coaching, the modern world has created a demand for facilitators, in this workshop we teach the skills successful facilitators need to have and the knowledge they need to know. In today’s business environment, wherever there are a group of people working on the same service or product, you […]
Generation Gaps Course: Introduction Because old and new workers must share the same space, we teach this course so that the workplace doesn’t become a battleground. Generation Gaps Course :Course Outline The old used to make way for the new – five thousand years ago when the average life expectancy was thirty. But we finicky […]
Goal Setting and Getting Things Done Course: Introduction If you have goals, you’re already ahead of 75% of the population. This course contains numerous methods of goal setting, and we’ll take you through them step-by-step for each participant to find the method that suits them best. Goal Setting and Getting Things Done Course :Course Outline […]
Improving Mindfulness Course: Introduction This course teaches participants about cognition and emotion and how they fit into being self aware and mindful of others. Improving Mindfulness Course :Course Outline What is mindfulness? The concept comes from Buddhism, where one learns to quiet the internal chatter and pay attention to the present. One aspect of mindfulness […]
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Select OptionsCustomer Service Excellence Course – AccreditedTaking charge as a Team Leader in achieving company goalsMastering Asset and Inventory ManagementDeveloping your Interpersonal Skills to Effectively Resolve ConflictProfessional Receptionist TrainingKey Negotiation SkillsChairing a Meeting with Confidence & Keeping Good MinutesBuild Winning Teams to Achieve Company ObjectivesBusiness Writing Skills for function and PurposeEmpower yourself with Essential Conflict Management SkillsAdding value in Managing a Diverse WorkforceTaking charge as a Leader & Closing the Gap between Specialist and ManagerMonitoring Individual Performance to create High Functioning teamsCreating High Performing Teams through Performance ManagementConquering Risk Management CourseEffectively Manage Human Resources & Labour RelationsFinance For Non Finance ManagersIntroduction to ComputersMaster Effective Business Communication & Presentation SkillsOrganizational Ethics & Conduct TrainingMastering Data & Records ManagementMastering Service Level Agreements and ContractsEssential Time Management SkillsEvents Management ExpertiseSlick and Confident Telephone Management TechniquesBusiness Communication Strategies: verbal/non-verbal and writtenMS Outlook for BeginnersCreating Spectacular Graphs & Charts With ExcelMS Word for BeginnersSolving Problems With Excel (Excel Part 2)MS Office Power Course (Intoduction, Word, Excel, PowerPoint, Outlook)MS Excel For Beginners – AccreditedMS Outlook for Beginners – AccreditedExcel Combo – Beginners to Graphs and Problem SolvingMS PowerPoint for BeginnersPowerful Project Management Course (as a project team member)
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