Further Education and Training Certificate: Business Administration Services

Qualification Title: Further Education and Training Certificate: Business Administration Services

SAQA I.D. 61595 NQF Level: NQF Level 04 Credits: 140

Course duration: 6 contact days over 3 months per unit standard module

This is an accredited qualification

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

“The office is your oyster”

What you will learn

The Core Component of this course provides you with the knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures.

The Qualification through its Elective Component will enable you to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

This course offers you the opportunity to pursue the following types of careers:

·        Secretarial services

·        Reception services

·        Switchboard operations

·        Financial Administration

·        Banking Administration

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

·        Personal/executive assistant services

·        Technical assistance

·        Typing

·        Data capturing

·        Systems administration

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

·        Human Resources administration

·        Basic Contracts Administration

·        Legal Secretarial services

·        Reception supervision

·        Change administration and management

·        Relationship management

·        Project coordination.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

Course outcomes

Upon completion of this course you will effective be able to:

  • Achieve personal effectiveness in the business environment
  • Analyse new developments reported in the media that could impact on a business sector or industry
  • Apply the budget function in a business unit
  • Comply with organisational ethics
  • Contract service providers
  • Describe and apply the management of stock and fixed assets in a business unit

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Describe and assist in the control of fraud in an office environment
  • Develop administrative procedures in a selected organization
  • Display cultural awareness in dealing with customers and colleagues
  • Manage administration records
  • Manage service providers in a selected organization
  • Present information in report format
  • Work as a project team member

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Apply efficient time management to the work of a department/division/section
  • Accommodate audience and context needs in oral communication
  • Interpret a variety of literary texts
  • Interpret and use information from texts
  • Write texts for a range of communicative contexts

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
  • Engage in sustained oral communication and evaluate spoken texts
  • Measure, estimate and calculate physical quantities and explore, critique and prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
  • Read analyse and respond to a variety of texts Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

  • Use the writing process to compose texts required in the business environment
  • Write for a wide range of contexts
  • Apply knowledge of self and team in order to develop a plan to enhance team performance
  • Co-ordinate meetings, minor events and travel arrangements
  • Process incoming and outgoing telephone calls

 

Who is this course suitable for?

This course is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.

You might also like:

Executive Assistant, Personal Assistant and/or Administrator Training Development Course

 

Join one of many office administration short courses

 

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

UNIT STANDARDS:

 

IDUNIT STANDARD TITLEPRE-2009 NQF LEVELNQF LEVELCREDITS
Core110021Achieve personal effectiveness in business environmentLevel 4NQF Level 046
Core13943Analyse new developments reported in the media that could impact on a business sector or industryLevel 4NQF Level 0410
Core13941Apply the budget function in a business unitLevel 4NQF Level 045
Core10022Comply with organisational ethicsLevel 4NQF Level 044
Core14552Contract service providersLevel 4NQF Level 043
Core13945Describe and apply the management of stock and fixed assets in a business unitLevel 4NQF Level 042
Core110026Describe and assist in the control of fraud in an office environmentLevel 4NQF Level 044
Core110003Develop administrative procedures in a selected organisationLevel 4NQF Level 048
Core7791Display cultural awareness in dealing with customers and colleaguesLevel 4NQF Level 044
Core110009Manage administration recordsLevel 4NQF Level 044
Core109999Manage service providers in a selected organisationLevel 4NQF Level 045
Core110023Present information in report formatLevel 4NQF Level 046
Core10135Work as a project team memberLevel 4NQF Level 048
Core15234Apply efficient time management to the work of a department/division/sectionLevel 5Level TBA: Pre-2009 was L54
Fundamental8968Accommodate audience and context needs in oral communicationLevel 3NQF Level 035
Fundamental8972Interpret a variety of literary textsLevel 3NQF Level 035
Fundamental8969Interpret and use information from textsLevel 3NQF Level 035
Fundamental8970Write texts for a range of communicative contextsLevel 3NQF Level 035
Fundamental9015Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problemsLevel 4NQF Level 046
Fundamental8974Engage in sustained oral communication and evaluate spoken textsLevel 4NQF Level 045
Fundamental12417Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilitiesLevel 4NQF Level 044
Fundamental8975Read analyse and respond to a variety of textsLevel 4NQF Level 045
Fundamental7468Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issuesLevel 4NQF Level 046
Fundamental12153Use the writing process to compose texts required in the business environmentLevel 4NQF Level 045
Fundamental8976Write for a wide range of contextsLevel 4NQF Level 045
Elective13912Apply knowledge of self and team in order to develop a plan to enhance team performanceLevel 3NQF Level 035
Elective13929Co-ordinate meetings, minor events and travel arrangementsLevel 3NQF Level 033
Elective7790Process incoming and outgoing telephone callsLevel 3NQF Level 033
Elective10140Apply a range of project management toolsLevel 4NQF Level 048
Elective243298Apply administrative skills and knowledge in a sport organisationLevel 4NQF Level 0411
Elective12154Apply comprehension skills to engage oral texts in a business environmentLevel 4NQF Level 045
Elective12155Apply comprehension skills to engage written texts in a business environmentLevel 4NQF Level 045
Elective243296Apply values and ethics to a sport organisationLevel 4NQF Level 043
Elective117865Assist and support learners to manage their learning experiencesLevel 4NQF Level 045
Elective15227Conduct skills development administration in an organisationLevel 4NQF Level 044
Elective243303Create, improvise and organize sport activitiesLevel 4NQF Level 046
Elective242668Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the ActLevel 4NQF Level 044
Elective10324Describe features, advantages and benefits of a range of products or servicesLevel 4NQF Level 046
Elective377160Explain the fundamentals of the concepts of ‘wellness’Level 4Level TBA: Pre-2009 was L48
Elective377162Explain the need for wellness awareness programmesLevel 4Level TBA: Pre-2009 was L44
Elective14319Explore strategies to retain or expand existing business in the insurance/investment industryLevel 4NQF Level 043
Elective12544Facilitate the preparation and presentation of evidence for assessmentLevel 4NQF Level 044
Elective10331Identify and analyse customer and market related trends impacting on Contact CentresLevel 4NQF Level 0410
Elective10026Identify expertise and resourcesLevel 4NQF Level 043
Elective10023Identify internal and external stakeholdersLevel 4NQF Level 044
Elective10139Implement project administration processes according to requirementsLevel 4NQF Level 045
Elective10980Induct a new employeeLevel 4NQF Level 046
Elective10388Interpret basic financial statementsLevel 4NQF Level 043
Elective117156Interpret basic financial statementsLevel 4NQF Level 044
Elective243300Lead a community sport activityLevel 4NQF Level 0412
Elective7869Maintain a preventative maintainance programmeLevel 4NQF Level 043
Elective242840Make oral presentationsLevel 4NQF Level 042
Elective242810Manage Expenditure against a budgetLevel 4NQF Level 046
Elective13443Manage service providers in a micro-lending institutionLevel 4NQF Level 045
Elective7836Monitor customer satisfactionLevel 4NQF Level 043
Elective242819Motivate and Build a TeamLevel 4NQF Level 0410
Elective10983Participate in the implementation and utilisation of equity related processesLevel 4NQF Level 045
Elective114738Perform financial planning and control functions for a small businessLevel 4NQF Level 046
Elective9244Plan and conduct meetingsLevel 4NQF Level 044
Elective7825Process financial transactionsLevel 4NQF Level 0416
4
Elective10978Recruit and select candidates to fill defined positionsLevel 4NQF Level 0410
Elective242817Solve problems, make decisions and implement solutionsLevel 4NQF Level 048
Elective8607Support event co-ordinationLevel 4NQF Level 0420
Elective116927Apply the principles of employment equity to organisational transformationLevel 5Level TBA: Pre-2009 was L510
Elective114274Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997)Level 5Level TBA: Pre-2009 was L58
Elective114278Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995)Level 5Level TBA: Pre-2009 was L512
Elective263976Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications FrameworkLevel 5Level TBA: Pre-2009 was L55
Elective11907Draft an employment contractLevel 5Level TBA: Pre-2009 was L53
Elective10171Manage the capture, storage and retrieval of human resources information using an information systemLevel 5Level TBA: Pre-2009 was L53
Elective10149Support the project environment and activities to deliver project objectivesLevel 5Level TBA: Pre-2009 was L514

 

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: