Office Management Training Course Course: Introduction

Office administration and administration support is unquestionably one of the most important departments in any company. This workshop will give participants many new tools and new skill sets to administrate and manage the office.

Office Management Training Course Course :Course Outline

1. Introduction
Topics for discussion
Related topics
Workshop objectives
Pre workshop review

2. Getting organised (1)
E-Mail
Electronic files
Paper trail
Voice mail

3. Getting organised (2)
Organising your workspace
To-do book
Project management techniques

4. Managing time
Managing your available time
Keeping others on track
Maintaining schedules

5. Finishing work on time
Prioritising
Staying on track
Goal setting

6. Special tasks
Planning meetings
Planning large meetings
Arranging travel and accommodation

7. Verbal communication skills
Listening and understanding
Asking questions
Communicating effectively

8. Non-verbal communication
Body language
Body language signals
How you say things

9. Empowering yourself
Being assertive
Resolving conflict
Building consensus
Making decisions

10. Team of two
Working with your manager
Influencing skills
Sticky situations

11. Taking care of body and mind
Ergonomics
Stress management
Heavy workload

12. Topics not discussed
Lessons learned
Completion of action plan
Post workshop overview
Completion of evaluation

Office Management Training Course Course: Course Duration

1 day/s

Who should attend: Office Management Training Course Course

This course is intended for office administrators and office managers.

**Quote does not include Any Exam Fees (if applicable)

IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal