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Quick Look Course Summary:Effective Sales Training / Course
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Next Public Course Date:
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Length: 2 day(s)
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Price (at your venue): 1 Person R 8,761.25 EX VAT 3 Person R 6,937.02 EX VAT 10 Person R 5,067.28 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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Sales Master Class
Day 1 – Overall Framework
Introduction
Welcome to our Sales Mastery Workshop! Before diving into the exciting world of sales, let’s break the ice and get to know each other. We’ll cover administrative details to ensure a smooth experience throughout the workshop. Remember, no question is too small – we’ve set up a parking lot to address any queries that arise. Together, let’s set clear workshop objectives to guide our journey towards sales success.
Sales Fundamentals
- Explore the diverse landscape of sales types and common approaches. Build your sales vocabulary with our glossary of key terms.
Preparing for Communication
- Identify key contacts, conduct needs analyses, and craft potential solutions to address your clients’ needs effectively.
Crafting Engaging Openings
- Master the art of making warm calls, warming cold calls, and leveraging referrals to create impactful openings.
Delivering Your Pitch
- Learn to highlight features and benefits, define your unique selling position, and address customers’ burning questions with confidence.
Overcoming Objections
- Recognize common objections, employ fundamental and advanced objection-handling strategies to overcome challenges.
Closing the Deal
- Identify the right moment to close and employ powerful techniques to seal the deal.
Follow-Up Strategies
- Express gratitude, resolve customer service issues, and maintain regular contact to nurture relationships.
Goal Setting
- Understand the significance of sales goals and learn to establish SMART goals for success.
Data Management
- Choose and utilize effective systems, whether computerized or manual, to manage your sales data efficiently.
Utilizing a Prospect Board
- Optimize your prospect board layout and effectively use it to drive your sales efforts.
Conclusion
- Gain insights from experienced individuals, recap key discussions from the parking lot, and leave with actionable takeaways and lessons learned. Complete your action plans and evaluations to solidify your commitment to sales mastery.
Day 2 Detailed Dive
Prospecting and Lead Generation
- Prioritize prospecting and identify ideal prospects.
- Choose prospecting methods and make it a habit.
- Includes case studies and review questions.
- Traditional methods: cold calling, direct mail, trade shows, networking.
- New methods: social networks, search engine marketing, email marketing, display advertising.
- Generating leads through branding, webinars, blogs, and videos.
- Avoiding common lead generation mistakes.
- Educating prospects, fulfilling needs, and delivering promises.
- The pipeline stages: contact, meeting, proposing, closing.
- Follow-up communication, knowing leads, and assessing ROI.
- Relationship building and professionalism.
- Insights, lessons learned, and recommended reading.
Overcoming Sales Objections
- Introduction to three main factors: skepticism, misunderstanding, stalling.
- Seeing objections as opportunities: translating objections, case study, and review questions.
- Getting to the bottom with appropriate questions, common objections, basic strategies, and review questions.
- Finding a point of agreement through outlining features, identifying unique selling positions, and case study.
- Having the client answer their own objections, understanding the problem, and case study.
- Deflating objections by addressing common ones first, understanding inner workings, and review questions.
- Unveiling unvoiced objections, digging for the real reason, and case study.
- The five steps to handling objections: expecting, welcoming, affirming, providing complete answers, compensating benefits, and review questions.
- Dos and don’ts in objection handling with review questions.
- Sealing the deal with understanding closing timing, powerful techniques, reassurance, and reminders, plus review questions.
- Wrapping up with insights, parking lot review, lessons learned, and completion of action plans and evaluations.
Course Duration
2 day/s
Sales Course Target Audience
A sales course is typically designed for individuals who are involved in or interested in pursuing a career in sales. The target audience for a sales course may include:
- Sales Professionals: Individuals currently working in sales roles, including sales representatives, account executives, and sales managers, seeking to enhance their skills and knowledge.
- Business Development Professionals: Individuals responsible for generating new business and expanding existing client relationships.
- Entrepreneurs: Business owners and entrepreneurs looking to improve their sales techniques to grow their ventures.
- Marketing Professionals: Those involved in marketing who want to understand the sales process and improve collaboration between sales and marketing teams.
- Aspiring Salespeople: Individuals who are new to the sales field or considering a career in sales and want to acquire fundamental skills and knowledge.
- Managers and Leaders: Sales managers and leaders interested in developing their team’s capabilities and achieving better sales results.
- Customer Service Representatives: Individuals in customer-facing roles who want to understand the sales process and contribute to revenue growth.
Ultimately, the specific content and focus of the sales course will determine the ideal participants. It’s important for potential attendees to review the course description and prerequisites to ensure that the content aligns with their needs and goals.
Testimonials
“I found the course relatable and practical…” Delegate, Engineering Company, August 2023
Training conducted in competitive Service Industry to 12 Delegates – Overall rating 4.92/5 (April 2024)
- “Tailored to our specific company and industry” – Delegate 1
- “Connecting to my colleagues…I have no suggestions – It was awesome”- Delegate 2
- “Keep doing what you are doing. You did a great job!” Delegate 3
- “Opened communication dialogue Thank you!” Delegate 4
- “It was tailormade for our type of selling” Delegate 5
- “Very well organized training” Delegate 6
Contact Us Now
Ready to take your sales game to the next level? Contact us today to explore our range of sales courses and training options tailored to meet your needs. Whether you’re looking to sharpen your sales techniques or empower your sales team with effective training, we’ve got you covered. With our expertise in sales consultancy and a wide array of sales management courses available in South Africa, we’re committed to helping you achieve your goals. Don’t wait any longer – reach out now and let us guide you towards sales success!
Please Phone Us Now To Speak to One of Our Friendly Consultants to Provide This Course around your schedule:
Tel: 011-882-8853
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Duration: 2 day(s)
Delegates: 1
Cost (incl):