About BOTI
Accreditation you can verify
QCTO-accredited for 28 occupational certificates and skills programmes, and accredited by the Services SETA – every letter is on this page.
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Our accreditations
Business Optimization Training Institute (Pty) Ltd is accredited by the Quality Council for Trades and Occupations (QCTO) and the Services SETA. Every claim on this page can be verified against the accreditation letters linked below and against the SAQA register at allqs.saqa.org.za. This page is the evidence; for what you can enrol on, by when, and the course pages, see Accredited Training – every programme with its enrol-by date.
QCTO – 25 accredited offerings
Eleven occupational qualifications and fourteen occupational skills programmes, accredited across eleven letters issued between May 2024 and October 2026. Occupational qualifications are the national standard replacing the pre-2009 system, and their credits are recognised for B-BBEE skills development spend, SETA grants and learnerships.
Occupational qualifications (11)
| SAQA ID | Qualification | NQF | Credits | Letter | Accredited to | Last enrolment |
|---|---|---|---|---|---|---|
| 101876 | Occupational Certificate: Management Assistant | 5 | 316 | Letter 1 | 14 May 2029 | 30 December 2026 — closing |
| 102161 | Occupational Certificate: Office Administrator | 5 | 445 | Letter 1 | 14 May 2029 | 30 December 2026 — closing |
| 118740 | Occupational Certificate: Office Supervisor | 5 | 240 | Letter 1 | 14 May 2029 | 31 December 2026 — closing |
| 121316 | National Occupational Certificate: Retail Supervisor | 4 | 129 | Letter 2 | 25 July 2029 | 14 November 2029 |
| 121792 | National Occupational Certificate: Sales Representative | 4 | 155 | Letter 9 | 26 August 2031 | 30 January 2030 |
| 101869 | Occupational Certificate: Project Manager | 5 | 240 | Letter 5 | 30 June 2029 | 30 December 2026 — closing |
| 103150 | Occupational Certificate: Retail Chain Store Manager | 5 | 106 | Letter 5 | 30 June 2029 | 30 December 2026 — closing |
| 99446 | Occupational Certificate: Dispatching and Receiving Clerk | 3 | 34 | Letter 5 | 30 June 2029 | 30 December 2026 — closing |
| 118774 | Occupational Certificate: Learning and Development Advisor | 7 | 195 | Letter 5 | 30 June 2029 | 31 December 2026 — closing |
| 118769 | Occupational Certificate: Quality Assurer | 5 | 106 | Letter 5 | 30 June 2029 | 3 February 2028 |
| 124485 | Occupational Certificate: Entrepreneur | 3 | 63 | Letter 6 | 30 June 2031 | 3 June 2031 |
These are two different dates. Accredited to is how long BOTI is accredited to deliver the qualification. Last enrolment is the last date on which any provider may enrol a new learner on that qualification, as registered by SAQA. The earlier date always binds. Seven of the qualifications above close to new enrolments on 30 or 31 December 2026; after that date only learners already enrolled continue, through to their achievement deadline in 2029.
Occupational skills programmes (14)
Skills programmes are registered by the QCTO for a fixed period; ‘accredited to’ above is BOTI’s accreditation, and the programme’s own last-enrolment date is shown on the accredited-training page. New Venture Creation (SP-210401) is not on the QCTO’s 2026 extension circular and its extension is being confirmed with the QCTO; its current last enrolment is 25 October 2027.
Services SETA – Accreditation No. 12582
Eight legacy qualifications in business administration, generic management, management and new venture creation. Under the Minister’s transitional arrangements for pre-2009 qualifications (explained below), the last date for new enrolments is 30 June 2028, with achievement to 30 June 2031.
| SAQA ID | Qualification | NQF | Credits | Last enrolment |
|---|---|---|---|---|
| 23833 | National Certificate: Business Administration Services | 2 | 130 | 30 June 2028 |
| 67465 | National Certificate: Business Administration Services | 3 | 120 | 30 June 2028 |
| 61595 | FETC: Business Administration Services | 4 | 140 | 30 June 2028 |
| 49648 | National Certificate: New Venture Creation (SMME) | 2 | 138 | 30 June 2028 |
| 66249 | FETC: New Venture Creation | 4 | 149 | 30 June 2027 |
| 83946 | National Certificate: Management | 3 | 120 | 30 June 2028 |
| 57712 | FETC: Generic Management | 4 | 150 | 30 June 2028 |
| 59201 | National Certificate: Generic Management | 5 | 162 | 30 June 2028 |
Please note: FETC: New Venture Creation (66249) closes to new enrolments a year earlier, on 30 June 2027.
The unit standards inside these qualifications, which can also be taken as short courses, are listed under accredited unit standards below.
Why pre-2009 qualifications are still open to enrolment
The eight Services SETA qualifications above were registered under the old (pre-2009) framework and reached their registration end dates in 2021–2023. They remain open to new learners because the Minister of Higher Education and Training has extended them under the transitional arrangements for pre-2009 qualifications, and the Services SETA has confirmed that BOTI’s accreditation 12582 stays valid for as long as they are open. The chain of authority (also available as a one-page statement on BOTI letterhead: Accreditation status – Services SETA legacy qualifications, September 2026):
- Government Gazette 50742, Notice 4920 (3 June 2024) — the Minister’s Directive on the Implementation and Transitional Arrangements for pre-2009 Qualifications, issued under sections 3(2) and 36 of the NQF Act. It deregistered 1,101 pre-2009 qualifications and unit standards and extended the last date of enrolment for 374 that were being realigned to occupational qualifications, for one to two years. Read the gazette.
- Services SETA circular, 19 June 2024 — confirmed that every Skills Development Provider accredited for the 42 historically registered qualifications in the Services sector, including BOTI (accreditation 12582), keeps its accreditation “in line with the last date of enrolment and last date of achievement” set by the gazette. BOTI’s Services SETA accreditation and extension letter (the 2019 accreditation letter with the June 2024 circular attached).
- Government Gazette 51771 (13 December 2024) — a further case-by-case extension of up to two years for pre-2009 qualifications still in the realignment process.
- Government Gazette 54858 (17 June 2026) — the Minister’s transitional arrangements for the remaining pre-2009 qualifications: of 1,475 that had reached their end dates, 630 were extended for enrolment and achievement by six to twenty-four months and the rest deregistered. Accredited providers may continue with approved enrolments and delivery.
The result is what the SAQA register shows today for each of the eight: last date for enrolment 30 June 2028 (30 June 2027 for FETC: New Venture Creation 66249) and last date for achievement 30 June 2031. The dates in the table above are taken from the register, not from the letters, because the register is updated each time a directive is gazetted. Check any qualification yourself at allqs.saqa.org.za by its SAQA ID.
Services SETA – accredited unit standards (137)
Our Services SETA accreditation (12582) covers the unit standards of the eight qualifications above, as listed in BOTI’s accreditation evaluation report (May 2018). Any core or elective unit standard below can be taken as a short course on its own, with a Statement of Results from the Services SETA, for as long as its own last date for enrolment on the SAQA register is open – the rule the Services SETA set out in its letter to BOTI of 26 January 2026. The 137 unit standards below meet both conditions (SAQA register checked on 19 October 2026); 77 of them are already on a course page, and the rest can be run for a group on request.
- When a course combines unit standards, they all come from the same qualification, as the Services SETA requires.
- *A fundamental unit standard (communication and mathematical literacy) is offered only together with a core or elective unit standard of the same qualification, never on its own.
- ‘Enrol by’ is the earlier of the unit standard’s own SAQA date and its qualification’s: 30 June 2028, or 30 June 2027 for unit standards that sit only in FETC: New Venture Creation (66249).
- Unit standards of GETC: Business Practice (61755) and FETC: Project Management (50080) are no longer offered: those qualifications closed to new enrolments in June 2024. Expired unit standards are not offered either, even where their qualification is open.
Select a qualification to see its unit standards. A unit standard that belongs to more than one of our qualifications appears under each.
23833 – National Certificate: Business Administration Services (NQF 2) – 22 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 8420 | Operate in a team | 2 | 4 | Core | 30 June 2028 | Operate in a Team – Teamwork Skills |
| 8618 | Organise oneself in the workplace | 2 | 3 | Core | 30 June 2028 | on request |
| 14338 | Attend to customer enquiries in an office setting | 2 | 2 | Core | 30 June 2028 | Customer Service and Telephone Skills Customer and Colleague Communication |
| 14339 | Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality | 2 | 5 | Core | 30 June 2028 | Records and Information Systems |
| 14340 | Maintain an existing information system in a business environment | 2 | 4 | Core | 30 June 2028 | Records and Information Systems |
| 14341 | Keep informed about current affairs related to one`s own industry | 2 | 4 | Core | 30 June 2028 | on request |
| 14342 | Manage time and work processes within a business environment | 2 | 4 | Core | 30 June 2028 | Time Management: Manage Time and Work Processes |
| 14343 | Investigate the structure of an organization as a workplace | 2 | 8 | Core | 30 June 2028 | on request |
| 14344 | Demonstrate an understanding of a selected business environment | 2 | 10 | Core | 30 June 2028 | on request |
| 14346 | Process numerical and text data in a business environment | 2 | 2 | Core | 30 June 2028 | on request |
| 14348 | Process incoming and outgoing telephone calls | 2 | 3 | Core | 30 June 2028 | Customer Service and Telephone Skills |
| 14349 | Receive and execute instructions | 2 | 2 | Core | 30 June 2028 | Customer and Colleague Communication |
| 14353 | Conduct basic financial transactions | 2 | 3 | Core | 30 June 2028 | Business Calculations and Cash Handling |
| 14359 | Behave in a professional manner in a business environment | 2 | 5 | Core | 30 June 2028 | on request |
| 13915 | Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace | 3 | 4 | Core | 30 June 2028 | HIV/AIDS in the Workplace |
| 8418 | Do basic research | 2 | 4 | Elective | 30 June 2028 | Basic Workplace Research and Data |
| 120308 | Apply knowledge of self in order to make a personal decision | 2 | 3 | Elective | 30 June 2028 | on request |
| 7469 | Use mathematics to investigate and monitor the financial aspects of personal and community life | 2 | 2 | Fundamental* | 30 June 2028 | Business Calculations and Cash Handling |
| 7480 | Demonstrate understanding of rational and irrational numbers and number systems | 2 | 3 | Fundamental* | 30 June 2028 | on request |
| 9007 | Work with a range of patterns and functions and solve problems | 2 | 5 | Fundamental* | 30 June 2028 | on request |
| 9009 | Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems | 2 | 3 | Fundamental* | 30 June 2028 | Basic Workplace Research and Data |
| 12444 | Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts | 2 | 3 | Fundamental* | 30 June 2028 | on request |
67465 – National Certificate: Business Administration Services (NQF 3) – 21 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 8420 | Operate in a team | 2 | 4 | Core | 30 June 2028 | Operate in a Team – Teamwork Skills |
| 7706 | Maintain a Booking System | 3 | 3 | Core | 30 June 2028 | Events, Travel and Bookings |
| 7785 | Function in a business environment | 3 | 4 | Core | 30 June 2028 | on request |
| 7796 | Maintain a secure working environment | 3 | 1 | Core | 30 June 2028 | on request |
| 9533 | Use communication skills to handle and resolve conflict in the workplace | 3 | 3 | Core | 30 June 2028 | Conflict Management Telephone and Verbal Communication |
| 10170 | Demonstrate understanding of employment relations in an organisation | 3 | 3 | Core | 30 June 2028 | Conflict Management |
| 13929 | Co-ordinate meetings, minor events and travel arrangements | 3 | 3 | Core | 30 June 2028 | Events, Travel and Bookings Running Effective Meetings |
| 13931 | Monitor and control the maintenance of office equipment | 3 | 4 | Core | 30 June 2028 | on request |
| 13933 | Plan, monitor and control an information system in a business environment | 3 | 3 | Core | 30 June 2028 | Working with Business Data |
| 13934 | Plan and prepare meeting communications | 3 | 4 | Core | 30 June 2028 | Running Effective Meetings |
| 13935 | Plan and conduct basic research in an office environment | 3 | 6 | Core | 30 June 2028 | on request |
| 13937 | Monitor and control office supplies | 3 | 2 | Core | 30 June 2028 | Office Costs and Supplies Control |
| 14357 | Demonstrate an understanding of a selected business environment | 4 | 10 | Core | 30 June 2028 | on request |
| 7790 | Process incoming and outgoing telephone calls | 3 | 3 | Elective | 30 June 2028 | Reception and Front Office Telephone and Verbal Communication |
| 8000 | Apply basic business principles | 3 | 9 | Elective | 30 June 2028 | on request |
| 13928 | Monitor and control reception area | 3 | 4 | Elective | 30 June 2028 | Reception and Front Office |
| 7456 | Use mathematics to investigate and monitor the financial aspects of personal, business and national issues | 3 | 5 | Fundamental* | 30 June 2028 | Office Costs and Supplies Control |
| 9010 | Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations | 3 | 2 | Fundamental* | 30 June 2028 | on request |
| 9012 | Investigate life and work related problems using data and probabilities | 3 | 5 | Fundamental* | 30 June 2028 | Working with Business Data |
| 9013 | Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | 3 | 4 | Fundamental* | 30 June 2028 | on request |
| 9960 | Communicate verbally and non-verbally in the workplace | 3 | 8 | Fundamental* | 30 June 2028 | on request |
61595 – FETC: Business Administration Services (NQF 4) – 16 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 13912 | Apply knowledge of self and team in order to develop a plan to enhance team performance | 3 | 5 | Core | 30 June 2028 | Develop a Plan to Enhance Team Performance |
| 13929 | Co-ordinate meetings, minor events and travel arrangements | 3 | 3 | Core | 30 June 2028 | Events, Travel and Bookings Running Effective Meetings |
| 13943 | Analyse new developments reported in the media that could impact on a business sector or industry | 4 | 10 | Core | 30 June 2028 | Analysing Media Developments for Business |
| 13945 | Describe and apply the management of stock and fixed assets in a business unit | 4 | 2 | Core | 30 June 2028 | Managing Suppliers, Stock and Assets Managing a Unit's Finances and Assets |
| 109999 | Manage service providers in a selected organisation | 4 | 5 | Core | 30 June 2028 | Managing Suppliers, Stock and Assets |
| 110003 | Develop administrative procedures in a selected organisation | 4 | 8 | Core | 30 June 2028 | Developing Administrative Procedures |
| 110009 | Manage administration records | 4 | 4 | Core | 30 June 2028 | Business Writing and Records Fraud Awareness and Records Control |
| 110021 | Achieve personal effectiveness in business environment | 4 | 6 | Core | 30 June 2028 | Personal Effectiveness at Work |
| 110023 | Present information in report format | 4 | 6 | Core | 30 June 2028 | Business Report Writing |
| 110026 | Describe and assist in the control of fraud in an office environment | 4 | 4 | Core | 30 June 2028 | Fraud Awareness and Records Control |
| 15234 | Apply efficient time management to the work of a department/division/section | 5 | 4 | Core | 30 June 2028 | Decision Making and Time Management |
| 7790 | Process incoming and outgoing telephone calls | 3 | 3 | Elective | 30 June 2028 | Reception and Front Office Telephone and Verbal Communication |
| 7468 | Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues | 4 | 6 | Fundamental* | 30 June 2028 | Analysing Financial Information Managing a Unit's Finances and Assets |
| 9015 | Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems | 4 | 6 | Fundamental* | 30 June 2028 | Decision Making and Time Management |
| 12153 | Use the writing process to compose texts required in the business environment | 4 | 5 | Fundamental* | 30 June 2028 | Business Writing and Records |
| 12417 | Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities | 4 | 4 | Fundamental* | 30 June 2028 | on request |
49648 – National Certificate: New Venture Creation (SMME) (NQF 2) – 23 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 14343 | Investigate the structure of an organization as a workplace | 2 | 8 | Core | 30 June 2028 | on request |
| 113924 | Apply basic business ethics in a work environment | 2 | 2 | Core | 30 June 2028 | Professional Conduct and Ethics |
| 114959 | Behave in a professional manner in a business environment | 2 | 4 | Core | 30 June 2028 | Professional Conduct and Ethics |
| 114974 | Apply the basic skills of customer service | 2 | 2 | Core | 30 June 2028 | on request |
| 119666 | Determine financial requirements of a new venture | 2 | 8 | Core | 30 June 2028 | on request |
| 119667 | Identify the composition of a selected new venture's industry/sector and its procurement systems | 2 | 8 | Core | 30 June 2028 | on request |
| 119668 | Manage business operations | 2 | 8 | Core | 30 June 2028 | on request |
| 119669 | Match new venture opportunity to market needs | 2 | 6 | Core | 30 June 2028 | on request |
| 119670 | Produce a business plan for a new venture | 2 | 8 | Core | 30 June 2028 | Producing a Business Plan |
| 119672 | Manage marketing and selling processes of a new venture | 2 | 7 | Core | 30 June 2028 | on request |
| 119673 | Identify and demonstrate entrepreneurial ideas and opportunities | 2 | 7 | Core | 30 June 2028 | on request |
| 119674 | Manage finances for a new venture | 2 | 10 | Core | 30 June 2028 | on request |
| 13912 | Apply knowledge of self and team in order to develop a plan to enhance team performance | 3 | 5 | Core | 30 June 2028 | Develop a Plan to Enhance Team Performance |
| 13915 | Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace | 3 | 4 | Core | 30 June 2028 | HIV/AIDS in the Workplace |
| 13929 | Co-ordinate meetings, minor events and travel arrangements | 3 | 3 | Core | 30 June 2028 | Events, Travel and Bookings Running Effective Meetings |
| 13934 | Plan and prepare meeting communications | 3 | 4 | Core | 30 June 2028 | Running Effective Meetings |
| 114976 | Operate and take care of equipment in an office environment | 2 | 2 | Elective | 30 June 2028 | on request |
| 119712 | Tender for business or work in a selected new venture | 3 | 8 | Elective | 30 June 2028 | Tender for Business or Work |
| 7469 | Use mathematics to investigate and monitor the financial aspects of personal and community life | 2 | 2 | Fundamental* | 30 June 2028 | Business Calculations and Cash Handling |
| 7480 | Demonstrate understanding of rational and irrational numbers and number systems | 2 | 3 | Fundamental* | 30 June 2028 | on request |
| 9007 | Work with a range of patterns and functions and solve problems | 2 | 5 | Fundamental* | 30 June 2028 | on request |
| 9008 | Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts | 2 | 3 | Fundamental* | 30 June 2028 | on request |
| 9009 | Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems | 2 | 3 | Fundamental* | 30 June 2028 | Basic Workplace Research and Data |
66249 – FETC: New Venture Creation (NQF 4) – 30 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 13948 | Negotiate an agreement or deal in an authentic work situation | 4 | 5 | Core | 30 June 2027 | on request |
| 114584 | Finance a new venture | 4 | 5 | Core | 30 June 2027 | Finance for Non-Financial Managers |
| 114592 | Produce business plans for a new venture | 4 | 8 | Core | 30 June 2027 | Produce Business Plans for a New Venture |
| 114596 | Research the viability of new venture ideas/opportunities | 4 | 5 | Core | 30 June 2027 | on request |
| 114600 | Apply innovative thinking to the development of a small business | 4 | 4 | Core | 30 June 2027 | on request |
| 114805 | Manage general administration | 4 | 4 | Core | 30 June 2027 | on request |
| 120389 | Explain and apply the concept, principles and theories of motivation in a leadership context | 4 | 6 | Core | 30 June 2027 | on request |
| 242819 | Motivate and Build a Team | 4 | 10 | Core | 30 June 2028 | Motivating and Building a Team |
| 263356 | Demonstrate an understanding of an entrepreneurial profile | 4 | 5 | Core | 30 June 2027 | on request |
| 263434 | Plan and manage production/operations in a new venture | 4 | 6 | Core | 30 June 2027 | Production and Operations for a New Venture |
| 263455 | Apply the principles of costing and pricing to a business venture | 4 | 6 | Core | 30 June 2027 | Costing and Pricing for a Business |
| 263456 | Plan strategically to improve new venture performance | 4 | 4 | Core | 30 June 2027 | Strategic Planning for a New Venture |
| 263474 | Manage finances of a new venture | 4 | 6 | Core | 30 June 2027 | on request |
| 263514 | Demonstrate an understanding of the function of the market mechanisms in a new venture | 4 | 5 | Core | 30 June 2027 | on request |
| 263534 | Implement an action plan for a new venture | 4 | 4 | Core | 30 June 2027 | on request |
| 116394 | Implement and manage human resource and labour relations policies and acts | 5 | 9 | Core | 30 June 2027 | Labour Relations for Managers |
| 114593 | Tender to secure business for a new venture | 4 | 5 | Elective | 30 June 2027 | Tendering for Business Writing a Winning Tender |
| 117156 | Interpret basic financial statements | 4 | 4 | Elective | 30 June 2027 | Interpret Basic Financial Statements Analysing Financial Information Finance for Non-Financial Managers |
| 115857 | Explain marketing for SMMEs | 5 | 6 | Elective | 30 June 2027 | on request |
| 119457 | Interpret and use information from texts | 3 | 5 | Fundamental* | 30 June 2028 | on request |
| 119465 | Write/present/sign texts for a range of communicative contexts | 3 | 5 | Fundamental* | 30 June 2028 | Workplace Writing and Meetings |
| 119467 | Use language and communication in occupational learning programmes | 3 | 5 | Fundamental* | 30 June 2028 | on request |
| 119472 | Accommodate audience and context needs in oral/signed communication | 3 | 5 | Fundamental* | 30 June 2028 | Call Centre Training |
| 7468 | Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues | 4 | 6 | Fundamental* | 30 June 2028 | Analysing Financial Information Managing a Unit's Finances and Assets |
| 9015 | Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems | 4 | 6 | Fundamental* | 30 June 2028 | Decision Making and Time Management |
| 9016 | Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | 4 | 4 | Fundamental* | 30 June 2028 | on request |
| 119459 | Write/present/sign for a wide range of contexts | 4 | 5 | Fundamental* | 30 June 2027 | Writing a Winning Tender |
| 119462 | Engage in sustained oral/signed communication and evaluate spoken/signed texts | 4 | 5 | Fundamental* | 30 June 2028 | Speaking and Chairing Meetings |
| 119469 | Read/view, analyse and respond to a variety of texts | 4 | 5 | Fundamental* | 30 June 2028 | on request |
| 119471 | Use language and communication in occupational learning programmes | 4 | 5 | Fundamental* | 30 June 2027 | on request |
83946 – National Certificate: Management (NQF 3) – 9 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 13912 | Apply knowledge of self and team in order to develop a plan to enhance team performance | 3 | 5 | Core | 30 June 2028 | Develop a Plan to Enhance Team Performance |
| 13915 | Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace | 3 | 4 | Core | 30 June 2028 | HIV/AIDS in the Workplace |
| 14665 | Interpret current affairs related to a specific business sector | 3 | 10 | Core | 30 June 2028 | on request |
| 13943 | Analyse new developments reported in the media that could impact on a business sector or industry | 4 | 10 | Core | 30 June 2028 | Analysing Media Developments for Business |
| 14667 | Describe and apply the management functions of an organization | 4 | 10 | Core | 30 June 2028 | on request |
| 7456 | Use mathematics to investigate and monitor the financial aspects of personal, business and national issues | 3 | 5 | Fundamental* | 30 June 2028 | Office Costs and Supplies Control |
| 9010 | Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations | 3 | 2 | Fundamental* | 30 June 2028 | on request |
| 9012 | Investigate life and work related problems using data and probabilities | 3 | 5 | Fundamental* | 30 June 2028 | Working with Business Data |
| 9013 | Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | 3 | 4 | Fundamental* | 30 June 2028 | on request |
57712 – FETC: Generic Management (NQF 4) – 25 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 13915 | Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace | 3 | 4 | Core | 30 June 2028 | HIV/AIDS in the Workplace |
| 242810 | Manage Expenditure against a budget | 4 | 6 | Core | 30 June 2028 | on request |
| 242811 | Prioritise time and work for self and team | 4 | 5 | Core | 30 June 2028 | Managing Team Time and Workload |
| 242815 | Apply the organisation's code of conduct in a work environment | 4 | 5 | Core | 30 June 2028 | Code of Conduct and Management Roles |
| 242816 | Conduct a structured meeting | 4 | 5 | Core | 30 June 2028 | Speaking and Chairing Meetings Workplace Writing and Meetings |
| 242817 | Solve problems, make decisions and implement solutions | 4 | 8 | Core | 30 June 2028 | Problem Solving and Decision Making |
| 242819 | Motivate and Build a Team | 4 | 10 | Core | 30 June 2028 | Motivating and Building a Team |
| 242821 | Identify responsibilities of a team leader in ensuring that organisational standards are met | 4 | 6 | Core | 30 June 2028 | Taking Charge as a Team Leader in Achieving Company Goals Team Leader Duties and Safety |
| 242822 | Employ a systematic approach to achieving objectives | 4 | 10 | Core | 30 June 2028 | Achieving Objectives Systematically |
| 242824 | Apply leadership concepts in a work context | 4 | 12 | Core | 30 June 2028 | on request |
| 242829 | Monitor the level of service to a range of customers | 4 | 5 | Core | 30 June 2028 | Call Centre Training |
| 242814 | Identify and explain the core and support functions of an organisation | 3 | 6 | Elective | 30 June 2028 | on request |
| 11473 | Manage individual and team performance | 4 | 8 | Elective | 30 June 2028 | Managing Individual and Team Performance |
| 242668 | Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act | 4 | 4 | Elective | 30 June 2028 | Team Leader Duties and Safety |
| 242818 | Describe the relationship of junior management to other roles | 4 | 5 | Elective | 30 June 2028 | Code of Conduct and Management Roles |
| 119457 | Interpret and use information from texts | 3 | 5 | Fundamental* | 30 June 2028 | on request |
| 119465 | Write/present/sign texts for a range of communicative contexts | 3 | 5 | Fundamental* | 30 June 2028 | Workplace Writing and Meetings |
| 119467 | Use language and communication in occupational learning programmes | 3 | 5 | Fundamental* | 30 June 2028 | on request |
| 119472 | Accommodate audience and context needs in oral/signed communication | 3 | 5 | Fundamental* | 30 June 2028 | Call Centre Training |
| 7468 | Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues | 4 | 6 | Fundamental* | 30 June 2028 | Analysing Financial Information Managing a Unit's Finances and Assets |
| 9015 | Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems | 4 | 6 | Fundamental* | 30 June 2028 | Decision Making and Time Management |
| 9016 | Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | 4 | 4 | Fundamental* | 30 June 2028 | on request |
| 12153 | Use the writing process to compose texts required in the business environment | 4 | 5 | Fundamental* | 30 June 2028 | Business Writing and Records |
| 119462 | Engage in sustained oral/signed communication and evaluate spoken/signed texts | 4 | 5 | Fundamental* | 30 June 2028 | Speaking and Chairing Meetings |
| 119469 | Read/view, analyse and respond to a variety of texts | 4 | 5 | Fundamental* | 30 June 2028 | on request |
59201 – National Certificate: Generic Management (NQF 5) – 23 unit standards
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 252020 | Create and manage an environment that promotes innovation | 5 | 6 | Core | 30 June 2028 | Promoting Innovation |
| 252021 | Formulate recommendations for a change process | 5 | 8 | Core | 30 June 2028 | Leading Change |
| 252025 | Monitor, assess and manage risk | 5 | 8 | Core | 30 June 2028 | Risk Management |
| 252027 | Devise and apply strategies to establish and maintain workplace relationships | 5 | 6 | Core | 30 June 2028 | on request |
| 252029 | Lead people development and talent management | 5 | 8 | Core | 30 June 2028 | People Development and Talent Management |
| 252032 | Develop, implement and evaluate an operational plan | 5 | 8 | Core | 30 June 2028 | Operational Planning |
| 252034 | Monitor and evaluate team members against performance standards | 5 | 8 | Core | 30 June 2028 | Monitoring Team Performance |
| 252035 | Select and coach first line managers | 5 | 8 | Core | 30 June 2028 | Coaching First-Line Managers |
| 252037 | Build teams to achieve goals and objectives | 5 | 6 | Core | 30 June 2028 | Building Teams to Achieve Goals |
| 252043 | Manage a diverse work force to add value | 5 | 6 | Core | 30 June 2028 | on request |
| 252044 | Apply the principles of knowledge management | 5 | 6 | Core | 30 June 2028 | Knowledge Management |
| 10048 | Identify brand mix elements | 5 | 8 | Elective | 30 June 2028 | Brand Mix Elements |
| 12140 | Recruit and select candidates to fill defined positions | 5 | 9 | Elective | 30 June 2028 | Recruiting and Selecting Staff |
| 114226 | Interpret and manage conflicts within the workplace | 5 | 8 | Elective | 30 June 2028 | Managing Conflict in the Workplace |
| 117853 | Conduct negotiations to deal with conflict situations | 5 | 8 | Elective | 30 June 2028 | Negotiating to Resolve Conflict |
| 252033 | Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS | 5 | 8 | Elective | 30 June 2028 | on request |
| 12433 | Use communication techniques effectively | 5 | 8 | Fundamental* | 30 June 2028 | on request |
| 120300 | Analyse leadership and related theories in a work context | 5 | 8 | Fundamental* | 30 June 2028 | on request |
| 252022 | Develop, implement and evaluate a project plan | 5 | 8 | Fundamental* | 30 June 2028 | on request |
| 252026 | Apply a systems approach to decision making | 5 | 6 | Fundamental* | 30 June 2028 | on request |
| 252036 | Apply mathematical analysis to economic and financial information. | 5 | 6 | Fundamental* | 30 June 2028 | on request |
| 252040 | Manage the finances of a unit | 5 | 8 | Fundamental* | 30 June 2028 | on request |
| 252042 | Apply the principles of ethics to improve organisational culture | 5 | 5 | Fundamental* | 30 June 2028 | on request |
Own programme approval (Services SETA report, 15 May 2023) – 1 unit standard
| SAQA ID | Unit standard | NQF | Credits | Type | Enrol by | Course |
|---|---|---|---|---|---|---|
| 252031 | Apply the principles and concepts of emotional intelligence to the management of self and others | 5 | 4 | Elective | 30 June 2028 | Emotional Intelligence at Work |
Check any unit standard yourself on the SAQA register by its ID (the IDs above link to it). Dates are the register’s, which change when the Minister gazettes a new directive.
Accreditation letters
- QCTO Letter 1 – 15 May 2024 — 07-QCTO/SDP210524100635 (Management Assistant, Office Administrator, Office Supervisor)
- QCTO Letter 2 – 26 July 2024 — 07-QCTO/SDP020824095510 (Project Manager, Retail Supervisor)
- QCTO Letter 3 – 11 October 2024 — 07-QCTO/SDP141024140856 (Assessment Practitioner, Workplace Based Practitioner)
- QCTO Letter 4 – 30 April 2025 — 07-QCTO/SDP050525095934 (New Venture Creation, Conflict Management, Workplace Essential Skills)
- QCTO Letter 5 – 1 July 2026 — 07-QCTO/SDP090726185801 (Project Manager, Retail Chain Store Manager, Dispatching and Receiving Clerk, Learning and Development Advisor, Quality Assurer)
- QCTO Letter 6 – 1 July 2026 — 07-QCTO/SDP090726181829 (Entrepreneur)
- QCTO Letter 7 – 27 August 2026 — 07-QCTO/SDP040926111631 (Project Management Facilitator, Effective Problem Solving and Decision Making, Managing Workplace Discipline, Team Motivator, Workplace Preparation) — valid to 26 August 2031
- QCTO Letter 8 – 17 July 2026 — 07-QCTO/SDP230726145004 (Time Study Clerk) — valid to 16 July 2031
- QCTO Letter 9 – 27 August 2026 — 07-QCTO/SDP070926110733 (Sales Representative) — valid to 26 August 2031
- QCTO Letter 10 – 1 October 2026 — 07-QCTO/SDP091026125545 (Skills Development Facilitation Practitioner) — valid to 30 September 2031
- QCTO Letter 11 – 1 October 2026 — 07-QCTO/SDP091026125823 (Learning and Development Facilitator, Learning Support Facilitator) — valid to 30 September 2031
- Services SETA – Accreditation No. 12582, including the extension letter
- MICT SETA – ACC/2016/07/0045 (historical – see note below)
A note on End User Computing
BOTI previously held MICT SETA accreditation (ACC/2016/07/0045) for the National Certificate: Information Technology: End User Computing (SAQA ID 61591). That accreditation was extended to 30 June 2026 by the MICT SETA’s letter of 12 January 2026, the date on which the qualification itself closed to new enrolments. Learners enrolled while the accreditation was current are being taught out to achievement, to 30 June 2029.
BOTI does not currently offer accredited End User Computing training: our MS Office and computer courses are delivered as professional skills programmes with a BOTI certificate of attendance. BOTI’s application to the QCTO for the three End User Computing occupational skills programmes (Basic NQF 3, Intermediate NQF 4, Advanced NQF 5) has been submitted; this page and the course pages will be updated when the letter is issued.
IFC Principles for Learning – signatory
In October 2026 BOTI became a signatory to the IFC Principles for Learning, the eight principles that the International Finance Corporation (World Bank Group) sets out for training programmes that are impactful, inclusive, scalable and sustainable. As a signatory we have committed to keep improving our training programmes in line with these principles.
This is a commitment to international good practice in training, not an accreditation: our accredited programmes are the QCTO and Services SETA offerings listed above.
