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Unit Standards

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Accredited unit standards

The unit standards inside the Services SETA qualifications BOTI is accredited to deliver. Current enrolment dates are on the accreditations page.

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Accredited Unit Standards

BOTI is accredited by the Services SETA (accreditation 12582) to offer the following eight unit-standard courses as accredited short courses. Each earns NQF credits towards the qualification it belongs to and counts as accredited training for B-BBEE skills development and SETA grants. Click a course for its outline, dates and price.

Course Unit standard Unit standard title (SAQA) NQF Credits Enrol by
Taking Charge as a Team Leader in Achieving Company Goals 242821 Identify responsibilities of a team leader in ensuring that organisational standards are met 4 6 30 Jun 2029
HIV/AIDS in the Workplace 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4 30 Jun 2029
Produce Business Plans for a New Venture 114592 Produce business plans for a new venture 4 8 30 Jun 2029
Interpret Basic Financial Statements 117156 Interpret basic financial statements 4 4 30 Jun 2029
Develop a Plan to Enhance Team Performance 13912 Apply knowledge of self and team in order to develop a plan to enhance team performance 3 5 30 Jun 2029
Time Management: Manage Time and Work Processes 14342 Manage time and work processes within a business environment 2 4 30 Jun 2029
Operate in a Team – Teamwork Skills 8420 Operate in a team 2 4 30 Jun 2029
Call Centre Training 114974
242829
Apply the basic skills of customer service (NQF 2, 2 credits)
Monitor the level of service to a range of customers (NQF 4, 5 credits)
2 and 4 7 30 Jun 2028

Enrol-by dates are SAQA’s last dates for enrolment on each unit standard, checked October 2026; SAQA’s register is the authority and dates can move with each Government Gazette. Other unit standards are taught as part of BOTI’s accredited qualifications – see accredited qualifications and skills programmes.

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