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The Secretarial Courses are aimed at assisting delegates from an administrative role to excel in their work and stand out. Delegates will be trained in interview skills, effective communication skills, how to conduct and setup business meetings. Upon completion delegates will realize that they can easily compel superiors in getting them to do certain tasks for them. They will also understand the importance of professional conduct within their organization.
The current course runs at your offices anywhere in South Africa, live online or at a BOTI venue. The course page has the up-to-date outline and group prices.
See the current courseGet a quote for your teamSee all Administration and Office Support courses
Learning on your own? Self-paced e-learning from R595 (excl. VAT) · Ask your employer to pay
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
• Assisting a customer over the phone
• How to handle incoming and outgoing calls
• Introduction to business ethics
• How to Dress appropriately to the office
Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Please consult schedule for course costs or contact BOTI for a quote.
The course (Secretarial Courses: The Professional Receptionist / PA) is designed for the following attendees:
• Delegates in administrative posts
For the Secretarial Courses: The Professional Receptionist / PA it is advisable that you have the following experience/knowledge:
• None
Please click on link below for related public course/s:
We also offer customized courses across the country: Anytime, Anywhere. Click on the link to get get instant proposal or book you course:
Book This Course Or Obtain Quote – Now
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.
Copyright text 2026 by Business Optimization Training Institute.