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Secretarial Courses
Secretarial Courses: The Professional Receptionist / PA
The Secretarial Courses are aimed at assisting delegates from an administrative role to excel in their work and stand out. Delegates will be trained in interview skills, effective communication skills, how to conduct and setup business meetings. Upon completion delegates will realize that they can easily compel superiors in getting them to do certain tasks for them. They will also understand the importance of professional conduct within their organization.
Outline: Secretarial Courses: The Professional Receptionist / PA
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
• Assisting a customer over the phone
• How to handle incoming and outgoing calls
• Introduction to business ethics
• How to Dress appropriately to the office
Course duration and fees: Secretarial Courses: The Professional Receptionist / PA
Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Please consult schedule for course costs or contact BOTI for a quote.
Recommended Prior Experience and Knowledge: Secretarial Courses: The Professional Receptionist / PA
The course (Secretarial Courses: The Professional Receptionist / PA) is designed for the following attendees:
• Delegates in administrative posts
For the Secretarial Courses: The Professional Receptionist / PA it is advisable that you have the following experience/knowledge:
• None
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