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In a technology-driven world it is often more difficult to make human connections! People often have to move between the impersonal technology and the close reality of human interactions. Many scenarios are in play– in the mix there may be escalating issues, sensitive feelings, urgencies, authority and power, or much money– these situations require that business people need to meet face to face in the same room to exchange information and resolve issues. Alternatively we may need to simulate face-to-face communication when individuals are in distant countries/locations (e.g. video conferencing). Do not be fooled – Face-to-face communication skills is a key driver to career success and positive outcomes, despite the fact that we are living in this computer age.
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
1. Recognize importance of to Face-to-Face interactions. Understand the pros, Behaviors, Fears, Personality traits
2. Nonverbal skills – Body language, Physical Appearance, Voice control, time management and positioning
3. Words Choice and its impact
4. Listen Attentively, Give Nonverbal Feedback, Clarify, understand other’s feelings
5. Communicate remotely, Cross-Cultures and gesturing
Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Please consult schedule for course costs or contact BOTI for a quote.
The course (The Art of Face to Face Communication Training Course) is designed for the following attendees:
Any individual who needs to deal with difficult people or situations successfully to move the situation forward positively.
For the The Art of Face to Face Communication Training Course it is advisable that you have the following experience/knowledge:
Strong written and verbal command of English.
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Copyright text 2020 by Business Optimization Training Institute.