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This course at BOTI todayExecutive Assistant, Personal Assistant and Administrator Training (2 days)
The current course runs at your offices anywhere in South Africa, live online or at a BOTI venue. The course page has the up-to-date outline and group prices.
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Learning on your own? Self-paced e-learning from R595 (excl. VAT) · Ask your employer to pay
Be the best PA with the Executive and Personal Assistants Training
Being an Executive or Personal Assistant is a distinctive position that requires a variety of abilities. Don’t miss out on Our Executive Personal Assistant Courses. Whether you are updating schedules, making Traveling arrangements, minute taking, or creating essential documents all must be done with a high degree of confidentiality. Confidentiality is 1 of the most essential characteristics for every assistant.
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Our Executive as well as Personal Assistants program will demonstrate your delegates Exactly What it takes to be a successful assistant. delegates will be taught Exactly What it takes to effortlessly manage a schedule, organize a meeting, as well as even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special ability set as well as This particular program supply your delegates with the necessary tools.
Recommended Prior Experience and Knowledge: Executive and Personal Assistants Training
This course will assist delegates in understanding: Executive and Personal Assistants
For the Executive and Personal Assistants Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English
Course Outline: Executive and Personal Assistants Training
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
BOTI’s Program Outline
Component 1: Starting Out
• Housekeeping matters and administration
• The Parking Area
• program Objectives
• Pre-Assignment
• activity Plans as well as Evaluations
Component 2: Working with Your Manager
• Adapting to their particular Style
• Anticipate their particular Needs
• Getting Your Responsibilities Defined
• When to Take the Initiative
• Training Example
• Component 2: Assessment Queries
Component 3: Administrative Soft abilities
• Social Intelligence
• Basic Business Acumen
• Office Management
• Active Listening
• Training Example
• Component 3: Assessment Queries
Component 4: Effective Time Management
• Calendar Management
• Prepare for Changes as well as Surprises
• Keeping Others on course
• Urgent/essential Matrix
• Training Example
• Component 4: Assessment Queries
Component 5: Meeting Management
• Creating An Agenda
• Keeping Minutes
• Keeping the Meeting On Time
• Variations for Large as well as Small Meetings
• Training Example
• Component 5: Assessment Queries
Component 6: Tools of the Trade (I)
• Email Protocol
• Office Machinery
• Computer as well as Software abilities
• Communication abilities
• Training Example
• Component 6: Assessment Queries
Component 7: Tools of the Trade (II)
• Phone as well as Voicemail Etiquette
• Word Processing
• Business Writing
• Internet Research
• Training Example
• Component 7: Assessment Queries
Component 8: Being an Effective Gatekeeper
• Filtering Data as well as Information
• Learn to Say No
• Working With Challenging individuals
• understand the Tricks
• Training Example
• Component 8: Assessment Queries
Component 9: Organizational abilities
• Prioritizing Your Workload
• Setting Objectives
• Plan for Tomorrow, Today
• Staying on course
• Training Example
• Component 9: Assessment Queries
Component 10: Confidentiality Guidelines
• Your Confidentially Duty
• Be Diplomatic as well as Discreet
• Keeping Data Secure
• Exactly What to-do in Sticky Circumstances
• Training Example
• Component 10: Assessment Queries
Component 11: Special Tasks
• Project Management
• Trade Shows
• Interacting with Clients
• Social Media Management
• Training Example
Concluding• Component 11: Assessment Queries
Component 12: Concluding
• Wise Men’s words
• Assessment of Parking Area
• Key Learnings
• Evaluations as well as Completion Of activity Plans
Course duration and fees: Executive and Personal Assistants Training Course
Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Upcoming Public Courses
There are no upcoming events.
There are no upcoming events.
There are no upcoming events.
There are no upcoming events.
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In addition to the related public courses, we offer the above course across the country: Anytime, Anywhere. Click on the link to get an instant proposal or book your course NOW:
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