Take the leap and learn to lead

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Course Outline

Introduction

• Workshop Objectives
• Topics for Discussion
• Topics Indirectly Related to the Workshop

Leadership

• Definition of a Leader
• Characteristics of a Leader
• Principles of Leadership
• A Little History Lesson
• Past Leaders
• Modern Leaders
• The Great Man Theory
• The Trait theory
• Transformational Leadership

Situational Leadership

• Telling
• Selling
• Participating
• Delegating

Taking a Personal Inventory

• Introduction to Kouzes and Posner
• Leading by Example
• Inspiring a Shared Vision
• Challenging and Changing the Process
• Empowering Others
• Motivation
• Your Own Skills
• Creating an Action Plan
• Goal Setting
• Goal Achievement
• Inspiration and Motivation
• Role Models
• Getting Experience
• Your Personal Mission Statement

Leading the Way

• Determining Your Way
• Be An Inspirational Role Model
• Influencing the Perspective of Others

Inspiring a shared vision

• Defining your Vision
• Sharing your Vision
• Identifying the Benefits for Others

Challenging the Process

• Developing Innovation
• improving Your Skills
• Changing the Process

Enabling others

• Encouraging Growth
• Creating Mutual Respect
• Creating Trust

Motivation

• Sharing Rewards
• Celebrating Achievements
• Making Recognition Part of Your Style

Influencing skills

• The Art of Persuasion
• Principles of Influence
• Creating an Impact

Goal Setting

• SMART goals
• Long Term Goals
• Creating a Support System

Other Topics

• Words from the Wise
• Review of Topics Discussed
• Reviewing Lessons Learned
• Action Plans and Evaluations

Introduction

• Topics For Discussion
• Topics Indirectly Related to the Workshop
• Workshop Objectives

Realistic Expectations

• Requirements of a Supervisor
• Opportunities for Growth and Improvement
• Verbal Expectations
• Written Expectations

Goal Setting

• Cascading Goals
• The SMART Method
• Helping Others Set Goals

Assigning Work

• The Dictatorial Approach
• The Apple-Picking Approach
• The Collaborative Approach

Degrees of Delegation

• Complete Supervision
• Partial Supervision
• Complete Independence

Implementing Delegation

• Decision Making
• Choosing the Person to Delegate to.
• Providing Instructions
• Measuring the Results
• Troubleshooting

Feedback

• Characteristics of Good Feedback
• Feedback Delivery Tools
• Informal Feedback
• Formal Feedback

Managing Your Time

• The 80/20 Rule
• The Urgent/Important Matrix
• Productivity Journal
• Routines and Rituals that Simplify Your Work Day

Resolving Conflict

• Conflict Resolution Process
• Maintaining Fairness
• Help Within the Team
• Help Outside the Team

Special Situations

• What to do if you have been promoted
• When you’re leading a new team
• Taking on an established team

Survival Guide for the New Supervisor

• Asking the right questions
• Go to Gemba
• Keep Learning

Other Topics

• Words from the Wise
• Review Topics not Discussed
• Lessons Learned
• Action Plan and Evaluation

Introduction

• Workshop Objectives
• Topics for Discussion
• Topics Indirectly Related

Definition of Coaching and Mentoring

• Coaching
• Mentoring
• The GROW Model

Goal Setting

• Goals with GROW
• Identifying Goal Areas
• SMART Goals

Reality

• Where you really are
• Obstacles
• Exploring the Past

Developing Options

• Identifying Paths
• The Final Approach
• Structuring a Plan

Objectives

• Creating a Final Plan
• Identifying the First Step
• Motivation

Trust

• Defining trust
• Trust and Coaching
• Building Trust

Feedback

• The Feedback Sandwich
• Constructive Criticism
• Growth and Development

Overcoming Obstacles

• Common Obstacles
• Re-Evaluating goals
• Focus on Progress

Handing over

• When you Achieve Success
• Transitioning to the Coachee

Mentoring and Coaching differences

• Basic Differences
• Blending the Two Models
• Adapting the GROW Method
• The Mentoring Relationship

Other Topics

• Words from the Wise
• Topics not Discussed
• Action Plan and Evaluation

Course Duration

3 day/s

Who should attend

This course is for anyone who finds themselves in a leadership position.

**Quote does not include Any Exam Fees (if applicable)