Home / Non-Accredited / Leadership & Management / Servant Leadership Training (1 day)
Quick Look Course Summary:Servant Leadership Training (1 day)
-
Length: 1 day(s)
-
Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,940 EX VAT
-
Certification Type:Non-Accredited
-
Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Servant Leadership – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
Get Free & personalised
Training Advice
Servant Leadership Training (1 day)
Managers learn to lead by putting their people first – sharing power, removing obstacles and developing others – while still holding the team to high standards.
Servant leadership turns the usual picture upside down: the leader's main job is to help the team succeed, not to be served by it. It is not a soft option. Leaders who listen, develop their people and share decision-making tend to earn more trust, keep good staff longer and get stronger commitment. Servant leadership training shows managers how to apply the idea in a real workplace without giving up authority or accountability.
This one-day course defines servant leadership and compares it with democratic, laissez-faire and path-goal approaches. Delegates practise the habits that make it work – listening, empathy, persuasion instead of command, delegating real responsibility and knowing when to step in – and look honestly at the barriers, from constant criticism to doing everything yourself. The afternoon covers building a team community, motivating and mentoring people, and developing the next generation of leaders, and ends with a personal self-reflection plan.
Short case studies after each topic keep the discussion practical, and the ideas sit comfortably with the South African value of ubuntu: leadership as service to the group.
Watch a short introduction
Why this course
For your organisation
- Leaders who build trust and commitment rather than compliance
- Better retention of good people
- More ideas and ownership coming from teams
- Future leaders developed by today's managers
For your delegates
- A clear understanding of servant leadership and when it works
- Practical habits for listening, delegating and mentoring
- Insight into your own barriers to serving the team
- A self-reflection and development plan
What delegates will be able to do
- Explain what servant leadership is and how it differs from other leadership styles
- Share power and delegate responsibility while staying accountable for results
- Use listening, empathy and persuasion to lead without relying on position
- Recognise and overcome common barriers to servant leadership
- Build a team community around shared goals and open communication
- Motivate and mentor team members and develop future leaders
- Reflect on your own leadership and set personal development goals
Who should attend
Managers at every level, from team leaders and supervisors to senior and executive managers, who want to lead through people rather than over them; leaders shaping the organisation's leadership culture; and high-potential staff being prepared for leadership roles.
Course outline
Day 1 – Leading by serving
What servant leadership is
- Workshop objectives
- The desire to serve and putting others first
- Sharing power and helping people grow
- Servant leadership and ubuntu
- Case study discussion
Servant leadership alongside other leadership practices
- Democratic and laissez-faire styles compared
- Path-goal theory: clearing the way for the team
- Leading by example
- Case study discussion
Sharing power: the habits of a servant leader
- Empathy and listening to understand
- Persuasion rather than positional authority
- Delegating real responsibility
- Knowing when to step in
- Spotting opportunities and relating to staff as people
Barriers to servant leadership
- Constant criticism
- Doing everything yourself
- Watching from the sidelines
- Demanding instead of supporting
- Holding people accountable while still serving them
Building, motivating and mentoring the team
- Identifying group needs and complementary skills
- Shared team goals and open communication
- Motivating through challenge, resources, input and recognition
- Mentoring: goals, praise, constructive criticism and an open-door approach
Developing future leaders and self-reflection
- Spotting leadership potential and skill sets
- Guidance, feedback and long-term goals for emerging leaders
- Keeping a leadership journal
- Your strengths, weaknesses and development goals
- Personal action plan and evaluation
How it is delivered
One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to about 20. Workbook, case studies and a personal self-reflection plan included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training went well, and judging by the feedback from the evaluation forms we received, we were impressed by the knowledge of the facilitator and the quality of training overall.”
“All training sessions were well-coordinated, professionally delivered, and aligned with our scheduling requirements. We were particularly impressed by the high standard of facilitation and the depth of expertise demonstrated throughout the programmes.”
Frequently asked questions
Can you run this course at our offices?
Yes. Most groups are trained at the client's premises anywhere in South Africa; we can also host it at a BOTI venue or deliver it live online.
How many people can attend?
From one delegate to groups of about 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No – it is a non-accredited short course and delegates receive a BOTI certificate of attendance.
Is servant leadership just being nice to staff?
No. Servant leaders still set high standards and hold people accountable. The difference is that they treat removing obstacles and developing people as the way to get results.
Can it be combined with other leadership topics?
Yes. It works well as one day of a longer in-house programme, for example alongside our coaching and mentoring or leadership and influence courses.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
Related courses
Get your price – the more delegates, the less each pays
Change the options to see your price per person, then email yourself the quote and course outline.
Contact us now – we reply within 15 minutes during office hours
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.