Home / Accredited / SETA Qualifications / National Certificate: Management (NQF Level 3)
Quick Look Course Summary:National Certificate: Management (NQF Level 3)
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Length: 24 day(s)
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Price (at your venue): 1 Person R 66,435 EX VAT 3 Person R 40,625 EX VAT 10 Person R 28,473 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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National Certificate: Management (NQF Level 3)
New and aspiring team leaders gain a nationally recognised NQF Level 3 qualification and the everyday skills to run a team well.
The step from team member to team leader is where many good employees struggle: suddenly they run meetings, keep records, induct new staff and answer for the team's results. The National Certificate: Management is a management NQF level 3 qualification (SAQA ID 83946, 120 credits) that builds those skills, both for people already employed and for those who intend to follow a career in management.
Delivered as 24 contact days over 12 months, it introduces some management theory and applies it through a well-developed range of practical skills. Core unit standards cover team performance planning, formal meetings, team records, the team leader's role in meeting standards, inducting new team members, time and work processes, the structure of the organisation, management functions, motivating a team, current affairs in your business sector and HIV/AIDS in the workplace. Fundamentals build spoken and written communication, reading and mathematical literacy. Electives add personal decision-making and analysing media developments that affect your industry.
BOTI delivers the qualification under its Services SETA accreditation (12582). It remains open under the transitional arrangements for pre-2009 qualifications, with new enrolments closing on 30 June 2028, and it gives flexible access to further learning and higher-level management qualifications.
Why this course
For your organisation
- New team leaders who run meetings, records and inductions properly
- A recognised NQF Level 3 qualification for your frontline leaders
- Teams that meet the organisation's standards more consistently
- A structured development path from team member to junior manager
- Accredited training that supports your workplace skills plan
For your delegates
- A full qualification of 120 credits at NQF Level 3
- Practical skills for meetings, records, time and team motivation
- Better communication and workplace numeracy
- A foundation for further management qualifications
What delegates will be able to do
- Plan to improve team performance using what you know about yourself and your team
- Conduct a formal meeting from notice to minutes
- Identify and keep the records a team leader is responsible for
- Make sure your team meets the organisation's standards
- Induct a new member into the team
- Manage time and the flow of work in a business environment
- Describe and apply the management functions of an organisation
- Motivate a team
- Interpret current affairs and media developments that affect your business sector
- Explain the effects of HIV/AIDS on your sector, organisation and workplace
Who should attend
People already employed who are moving into team leader or junior management roles, and those who intend to follow a career in management – including team leaders, supervisors and senior team members being prepared for promotion.
Course outline
Day Part 1 – Core unit standards: running a team
Team leadership and standards
- 13912 – A plan to improve team performance based on knowledge of self and team (NQF 3, 5 credits)
- 13917 – The team leader's role in meeting organisational standards (NQF 3, 6 credits)
- 13911 – Inducting a new member into a team (NQF 3, 3 credits)
- 13947 – Motivating a team (NQF 4, 6 credits)
Meetings, records and time
- 13914 – Conducting a formal meeting (NQF 3, 3 credits)
- 13916 – Records a team manager must keep (NQF 3, 4 credits)
- 13918 – Managing time and the work process (NQF 3, 4 credits)
The organisation and its environment
- 13919 – The structure of a selected workplace or organisation (NQF 3, 10 credits)
- 14667 – Management functions of an organisation (NQF 4, 10 credits)
- 14665 – Current affairs in a specific business sector (NQF 3, 10 credits)
- 13915 – HIV/AIDS in the workplace and its effect on the business (NQF 3, 4 credits)
Day Part 2 – Fundamental unit standards: communication and mathematical literacy
Communication
- 8968 – Adapting spoken communication to the audience and context (NQF 3, 5 credits)
- 8969 – Interpreting and using information from texts (NQF 3, 5 credits)
- 8973 – Language and communication for occupational learning (NQF 3, 5 credits)
- 8970 – Writing texts for a range of purposes (NQF 3, 5 credits)
Mathematical literacy
- 9010 – Number bases, measurement units and error in calculations (NQF 3, 2 credits)
- 9013 – Shape and motion in two and three dimensions (NQF 3, 4 credits)
- 9012 – Investigating life and work problems with data and probability (NQF 3, 5 credits)
- 7456 – Mathematics for personal, business and national financial issues (NQF 3, 5 credits)
Day Part 3 – Elective unit standards
Personal decisions and the business environment
- 11813 – Using self-knowledge to make a life decision (NQF 2, 3 credits)
- 13943 – Analysing media developments that could affect a business sector (NQF 4, 10 credits)
How it is delivered
24 contact days over 12 months, 08:30-16:00, scheduled around your operations. Contact sessions run at your offices anywhere in South Africa, at a BOTI venue, or live online, for one learner or a group of up to about 20. Learner guides and Portfolio of Evidence workbooks are provided, and learners complete workplace tasks between sessions.
What our clients say
“[The organisation] confirms that BOTI delivered the contracted services over the 24-month period, and we have no hesitation in recommending Business Optimization Training Institute (Pty) Ltd to any organisation seeking a similar e-Learning or skills development solution.”
“Throughout both interventions, BOTI demonstrated a high level of professionalism, subject matter expertise, and commitment to quality training delivery. Their ability to effectively manage virtual learning environments and engage participants contributed significantly to the success of the programmes.”
“The training was presented through an interesting and easy-to-use online platform, and we were impressed by its quality.”
Frequently asked questions
Is this qualification still open for enrolment?
Yes. It is a pre-2009 SETA qualification kept open under the Minister's transitional arrangements. New enrolments close on 30 June 2028 and enrolled learners have until 30 June 2031 to complete. We confirm the current dates from the SAQA register when you book.
Is it accredited?
Yes. It is registered on the NQF (SAQA ID 83946, NQF Level 3, 120 credits) and BOTI delivers it under its Services SETA accreditation (12582).
Can you run it at our offices?
Yes. Most groups train at the client's premises anywhere in South Africa; we can also use a BOTI venue or run sessions live online. One learner or a group of up to about 20 – the price per learner drops as the group grows.
Can it be registered as a learnership?
Subject to further requirements, yes. A registered learnership may give access to the learnership tax allowance, the Employment Tax Incentive for qualifying young employees and SETA grant funding – confirm the details with your tax adviser or skills development facilitator.
What comes after this qualification?
Team leaders who complete it can move on to the Further Education and Training Certificate: Generic Management (NQF Level 4), and later to the National Certificate: Generic Management (NQF Level 5).
Related courses
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