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Quick Look Course Summary:Labour Relations for Managers (Unit Standard 116394) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Labour Relations for Managers (Unit Standard 116394) (3 days)
Managers and business owners who put sound HR policies in place, hire on proper contracts, run fair disciplinary processes and performance reviews, and apply South African labour law with confidence – with 9 accredited credits.
Most labour disputes start with a missing policy, a vague contract or a disciplinary hearing that was not run properly. This accredited labour relations course covers unit standard 116394 (NQF Level 5, 9 credits), a core unit standard in the FETC: New Venture Creation (SAQA ID 66249), which BOTI delivers under its Services SETA accreditation.
Day one covers HR policies on employment equity, skills development, performance evaluation, recruitment and selection, training and remuneration, followed by job descriptions, recruitment and selection panels, salary negotiations and employment contracts that reflect the right terms and conditions.
Day two deals with discipline: classifying offences, investigating charges, preparing and presenting cases, questioning witnesses, mitigation and appeals, and building a disciplinary policy that is lawful, fits the business and is reviewed regularly. Day three covers performance evaluation committees and the review process, and putting the Labour Relations Act, the Basic Conditions of Employment Act, the Employment Equity Act and related laws into practice.
Why this course
For your organisation
- HR policies that are complete, current and applied consistently
- Employment contracts that reflect the correct terms and conditions
- Disciplinary hearings that are run fairly and by the book
- Fewer disputes, and a stronger position if one reaches the CCMA
- Nine accredited credits at management level
For your delegates
- Nine accredited credits towards the FETC: New Venture Creation
- Policy and contract checklists for your own business
- Practice in preparing and running a disciplinary hearing
- A working map of the main South African labour laws
What delegates will be able to do
- Develop and maintain HR policies on equity, skills, performance, recruitment, training and pay
- Organise recruitment and selection panels and take part in salary negotiations
- Draft employment contracts that reflect the correct terms and conditions
- Classify transgressions, investigate charges and prepare for a disciplinary hearing
- Present a case, question witnesses and handle mitigation and appeals
- Develop, communicate and review a lawful disciplinary policy
- Manage the performance evaluation process, including moderating committees
- Implement labour legislation and correct employment trends that fall out of line with it
Who should attend
Managers, supervisors, business owners, HR officers and line managers responsible for people, including owners and managers of small and agricultural businesses. The unit standard assumes competence in sharing responsibility for, and taking part in, human resources management at NQF Level 4, or equivalent.
Course outline
Day 1 – Unit standard 116394: HR policies and employment
Outcome 1: Effective HR policies and practices
- Employment equity policy
- Skills development and training policies
- Performance evaluation policy
- Recruitment and selection criteria
- Remuneration policy
- Grievance procedures and keeping policies current
Outcome 2: Job descriptions, recruitment and contracts
- Writing job descriptions
- Organising recruitment and selection panels
- Taking part in salary negotiations
- Categories of employment that match the structure
- Terms and conditions: probation, pay, notice, leave, hours and overtime
- Exceptional terms and approval of contracts
Day 2 – Unit standard 116394: discipline at work
Outcome 3: Disciplinary actions and hearings
- Identifying and classifying transgressions
- Investigating allegations and analysing charges
- Requesting the information you need
- Preparing the employee and witnesses
- Presenting the case and questioning witnesses
- Pleas in mitigation and lodging appeals
- Recording disciplinary action correctly
Outcome 4: Disciplinary policy and procedures
- Meeting legal requirements
- Agreed time frames for resolving issues
- Fitting the policy to the business and its culture
- Communicating the policy and training stakeholders
- Regular reviews and amendments
Day 3 – Unit standard 116394: performance evaluation and labour law
Outcome 5: Managing performance evaluation
- Applying the evaluation process
- Training staff and communicating the process
- Evaluating each employee by procedure
- Moderating committees
- Transparent feedback to every employee
Outcome 6: Implementing labour legislation
- The LRA, BCEA and Employment Equity Act in practice
- The Skills Development Act and skills levies
- The Occupational Health and Safety Act and COIDA
- Encouraging skills development at all levels
- Motivating staff to follow safety rules
- Spotting employment trends and correcting them
- Portfolio of evidence: what to submit
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standard 116394, Implement and manage human resource and labour relations policies and acts (NQF Level 5, 9 credits), a core unit standard in the FETC: New Venture Creation (SAQA ID 66249), delivered under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2027, the last date for enrolment of the FETC: New Venture Creation.
Are there entry requirements?
The unit standard assumes competence in sharing responsibility for, and taking part in, human resources management at NQF Level 4, or equivalent.
How are delegates assessed?
After the course each delegate completes a portfolio of evidence based on their own workplace, which is assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Effectively Manage Human Resources & Labour Relations runs in two days without assessment, with a BOTI certificate of attendance.
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