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“Rapport describes a close and harmonious relationship in which the people or groups concerned understand each other’s feelings or ideas and communicate well.
The current course runs at your offices anywhere in South Africa, live online or at a BOTI venue. The course page has the up-to-date outline and group prices.
See the current courseGet a quote for your teamSee all Communication and Business Writing courses
Learning on your own? Self-paced e-learning from R595 (excl. VAT) · Ask your employer to pay
There are a number of techniques that are beneficial in building rapport such as: maintaining eye contact; mimicking your body language (i.e., gesture, posture,etc.)and copying breathing rhythm.” Wikipedia.
Rapport is clearly a sought after skill.
Whether personally or professionally, we are all called at some stage of our lives required to build rapport whether in a work environment or in a social environment. The success with which we build this “rapport”, often has a huge impact on the success of our lives and our careers. More often than not, we lose an audience, a deal or a business proposition because of the lack of rapport.
One day Rapport Mastery course will equip you with the skills to build rapport with impact and confidently in any given situation.
Our objective is to ensure that the acquired tools and knowledge are user friendly and easily applied in the workplace.
Rapport Mastery is an essential skills. As JFK said Leadership and learning are indispensable to each other.
Please click on link below for related public course/s:
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.
Copyright text 2026 by Business Optimization Training Institute.