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ISO, an acronym for International Organization for Standardization, is a worldwide federation of national standards bodies. It is a non-governmental organization that comprises standards bodies from more than 160 countries.
ISO is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems.
In a global marketplace, checks and balances need to be in place. Otherwise, it would be difficult to maintain consistency and quality across industries and nations. International standards help to keep a level playing field, and one such organization is ISO.
ISO certification certifies that a management system, manufacturing process, service, or documentation procedure has all the requirements for standardization and quality assurance.
ISO standards exist in many areas of industry, from energy management and social responsibility to medical devices. ISO standards are in place to ensure consistency. Each certification has separate standards and criteria and is classified numerically.
In South Africa, ISO certification provides companies operating in the country with the necessary frameworks and tools for improvement of quality, consistency in meeting clients’ requirements, and improvement in processes. ISO certification is not a once-off process, instead it is an ongoing improvement.
ISO Courses in South Africa
There are several different ISO standards in South Africa. As every business organization has its own interesting needs and objectives at various phases of its business life cycle, it can sometimes be hard to understand which ISO standards are the most suitable for each business. However, we have experts who can find out the standards that are powerful and customized to every organization’s particular needs. Here are some of the ISO courses in South Africa that we handle:
While some standards are industry-specific, many of the most popular standards are generic and can be implemented into an organization no matter what sector it is in. However, if you are not certified to any ISO standards and are interested in certification, or want to add more, we have outlined the most popular ISO standards above.
At BOTi, we represent considerable authority in the whole scope of ISO management framework certification standards. We have built ourselves among prominent ISO Consulting Services in South Africa.
If you are not sure how you can obtain ISO Certification in South Africa for your organization, you are in safe hands. We deliver one of the most comprehensive ISO Certification Consulting Services packages for organizations in planning, structuring, executing, monitoring, testing, developing, and reviewing their management system compliance.
Some of the most important ISO certifications to consider include ISO 17025, ISO 9001, and ISO 14001.
ISO 17025 is the international standard for testing and calibration laboratories. It was established to improve processes within laboratories – Laboratory Management System. ISO 17025 is a set of requirements those laboratories use to show that they operate a quality management system and that they’re technically competent to do the work that they do.
In a nutshell, ISO 17025 is the single most important standard for calibration and testing laboratories all over the globe. Laboratory accreditation bodies use the ISO 17025 standard specifically to assess factors relevant to a laboratory’s ability to produce precise, accurate test and calibration data; including:
The recent version of ISO 17025 is the ISO 17025:2017. ISO 17025 has two key clauses: Management Requirements which are associated with the performance and efficiency of the Quality Management System inside the laboratory, and Technical Requirements which focus on the competencies of employees, testing methodology, equipment, and the test and calibration results.
Management Requirements
Clause | What it covers |
4.1 – Organisation | Legal status
Facilities (permanent, temporary or mobile) Responsibilities of key staff How confidential information is handled Management – structure; deputies; appointment of quality manager; supervision of staff |
4.2 – Management system | Establishing, implementing and maintaining a QMS appropriate to the scope
Issuing a quality manual and quality policy Commitment to professional practice and complying with the standard Staff familiarising themselves with the QMS Responsibility and authority of quality manager |
4.3 – Document control | Procedures for:
|
4.4 – Reviewing requests, tenders, and contracts | Policy and procedure for reviewing requests, tenders, and contracts |
4.5 – Subcontracting tests and calibrations | Policy and procedure for subcontracting testing and calibration work |
4.6 – Purchasing services and supplies | Policy and procedure for choosing and buying services and supplies that, when used, may affect the quality of tests and/or calibration |
4.7 – Service to the client | Good communication and co-operation with clients
Protecting clients’ confidentiality |
4.8 – Complaints | Policy and procedure for recording and resolving complaints |
4.9 – Controlling non-conforming testing and/or calibration work | Policy and procedure for dealing with non-conforming work or problems with the QMS, testing and/or calibration |
4.10 – Improvement | Continually improving the QMS by using the quality policy, auditing, data analysis, corrective and preventive action, and management review |
4.11 – Corrective action | Policy and procedure for taking corrective action when non-conforming work or faults in the QMS or technical operations have been identified |
4.12 – Preventive action | Policy and procedure for identifying and taking preventive action |
4.13 – Controlling records | Procedure for controlling records (identification, collection, indexing, access, filing, storage, maintenance and disposal of quality and technical records) |
4.14 – Internal audits | Policy and procedure for conducting internal audits and implementing findings |
4.15 – Management reviews | Procedure for management reviews of policies and procedures, audit findings, corrective and preventive action, customer feedback etc. |
Technical Requirement
Clause | What it covers |
5.1 – General | Factors affecting results of testing or calibration |
5.2 – Personnel | Ensuring all laboratory staff are properly skilled and qualified |
5.3 – Accommodation and environmental conditions | Policy and procedure on monitoring, controlling and recording accommodation and environmental conditions so testing and calibration is done correctly |
5.4 – Test and calibration methods and method validation | Policy and procedure for choosing methods of testing and calibration (which covers sampling, transport, storage, uncertainty, control of data etc.) |
5.5 – Equipment | Policy and procedure for ensuring equipment used for testing and/or calibration is available, suitable and properly maintained |
5.6 – Measurement traceability | Procedure for choosing, using, calibrating, checking and maintaining measurement standards, reference materials used as measurement standards, and equipment used for testing and calibration |
5.7 – Sampling | Plan and procedure for sampling |
5.8 – Handling test and calibration items | Policy and procedure for recording and resolving complaints |
5.9 – Assuring the quality of test and calibration results | Procedure for monitoring the validity of testing and calibration |
5.10 – Reporting results | Ensuring results of testing and calibration are reported clearly and objectively |
Becoming certified against ISO 17025 demonstrates your commitment to implement the requirements of this standard. As a certified professional, you will enable laboratories to demonstrate they operate competently, and can generate valid results. More so, you will be able to increase your job opportunities because there are many large laboratories and companies that will value your comprehensive knowledge as a professional in this field.
Presently, many organizations have started to offer contracts only to certified professionals and laboratories, as the majority of customers prefer to receive services from certified labs, consequently, enabling you to maximize your earning potential. This means better job opportunities or profit for you.
Here are other benefits you stand to enjoy when you become an ISO 17025 certified professional. You will be able to:
As a customer, ISO 17025 accreditation helps you to minimize risk by ensuring that you are choosing a technically competent lab that has a sound quality system in place. This also allows you to avoid expensive retesting, which enhances your confidence in our product by assuring that it has been thoroughly evaluated by an independent, competent testing or calibration laboratory that has been assessed by a third party.
Though ISO 17025 accreditation is not mandatory but voluntary, it is proof of global competence. Hence, all laboratories need it to implement a quality system. All laboratories that want formal and international recognition of testing competence need ISO 17025 accreditation.
More so, ISO 17025 is necessary for individuals who want to understand the basic concepts of Laboratory Management Systems.
If you are willing to take the challenge of obtaining an ISO 17025 certification, you can acquire knowledge on Laboratory Management Systems through our ISO 17025 training courses today.
Our experts will ensure a qualitative experience where your needs will be met, and you will become part of our global network family. Contact us to start with the first step. Here are the following certified ISO 17025 training courses available. Kindly check which one suits you best:
This one-day training course is specially made for:
The training material for this course contains over 100 pages of information and practical examples. It doesn’t require any examination. A participation certificate of 7 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This two days training course is specially made for:
Course outline
Day 1: Introduction to Laboratory Management System (LMS) concepts as required by ISO/IEC 17025
Day 2: Laboratory Management System requirements and Certification Exam* (1 hr.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of a Laboratory Management System (LMS)
Domain 2: Laboratory Management System (LMS)
The training material for this course contains over 200 pages of information and practical examples. A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This five days training course is specially made for:
Day 1: Introduction to ISO/IEC 17025 and initiation of an LMS
Day 2: Plan the implementation of an LMS
Day 3: Implementation of an LMS
Day 4: LMS monitoring, measurement, continuous improvement and preparation for accreditation
Day 5: Certification Exam* (3 hrs.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of a Laboratory Management System (LMS)
Domain 2: Laboratory Management System (LMS)
Domain 3: Planning an LMS based on ISO/IEC 17025
Domain 4: Implementing a management system based on ISO/IEC 17025
Domain 5: Performance evaluation, monitoring, and measurement of an LMS based on ISO/IEC 17025
Domain 6: Continual improvement of an LMS based on ISO/IEC 17025
Domain 7: Preparing for an accreditation.
The training material for this course contains over 450 pages of information and practical examples. A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This five days training course is specially made for:
Day 1: Introduction to Laboratory Management Systems (LMS) and ISO/IEC 17025
Day 2: Principles, preparation, and launching of an assessment
Day 3: On-site assessment activities
Day 4: Closing the assessment
Day 5: Certification Exam* (3 hrs.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of a Laboratory Management System (LMS)
Domain 2: Laboratory Management System (LMS)
Domain 3: Fundamental concepts and principles of assessment
Domain 4: Preparation of an ISO/IEC 17025 assessment
Domain 5: Conducting an ISO/IEC 17025 assessment
Domain 6: Closing an ISO/IEC 17025 assessment
Domain 7: Managing an ISO/IEC 17025 internal audit program.
The training material for this course contains over 450 pages of information and practical examples. A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
*In case of exam failure, you can retake the exam within 12 months free of charge.
ISO 9001 is the most popular family of ISO 9000. This standard details how to put a Quality Management System (QMS) in place to better prepare your organization to produce quality products and services. It is customer-focused and emphasizes continuous improvement and top management processes that extended throughout the organization.
ISO 9001 defines the requirements for creating a quality management system (QMS). The QMS is a process approach for documenting procedures and responsibilities governing quality and control objectives to ensure continual improvement.
Getting ISO 9001 Certification in South Africa is an objective to standardize companies to meet International Quality Standards by providing value-added services. Also, ISO 9001 certification helps to boost your business quality and the overall potential of the business.
By implementing ISO 9001, the certified professionals will help organizations to adopt continuous improvement practices and provide them with the essential techniques to ameliorate their working processes. As a result of increased efficiency, all the processes within the organization will be aligned accordingly and understood. Moreover, productivity will increase and costs will decrease.
ISO 9001 experts enable organizations to identify and address organizational risks, and achieve customer satisfaction. They also enable organizations to increase their global presence as many clients require ISO 9001 certified experts before conducting business.
By becoming an ISO 9001 certified professional, you will be able to:
At BOTi, we provide one of the most comprehensive training courses for ISO Certification Services in South Africa to help the company plan, design, implement, monitor, improve, and enhance their quality management system.
What Is The Difference Between ISO 17025 And ISO 9001?
In many ways, the difference between ISO 17025 and ISO 9001 is due to the applicability of the standards. For instance, ISO 9001 applies to all types of companies in all industries, whereas ISO 17025 is only applicable to testing and calibration laboratories.
There are some minimum set of QMS requirements that are needed for the ISO 17025 standard, which are similar to those found in ISO 9001. These are:
If you are willing to take the challenge of obtaining an ISO 9001 certification, you can acquire knowledge on Quality Management Systems through our ISO 9001 training courses today.
Our experts will ensure a qualitative experience where your needs will be met, and you will become part of our global network family. Contact us to start with the first step. Here are the following certified ISO 9001 training courses available. Kindly check which one suits you best:
This one-day training course is specially made for:
The training material for this course contains over 100 pages of information and practical examples. It doesn’t require any examination. A participation certificate of 7 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This two days training course is specially made for:
Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001
Day 2: Quality Management System requirements and Certification Exam* (1 hr.). The exam covers the following competency domains:
Domain 1: Domain 1: Fundamental principles and concepts of a Quality Management System (QMS)
Domain 2: Quality Management System (QMS)
The training material for this course contains over 200 pages of information and practical examples. A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This five days training course is specially made for:
Day 1: Introduction to ISO 9001 and initiation of a QMS
Day 2: Plan the implementation of a QMS
Day 3: Implementation of a QMS
Day 4: QMS monitoring, measurement, continuous improvement and preparation for a certification audit
Day 5: Certification Exam* (3 hrs.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of a Quality Management System (QMS)
Domain 2: Quality Management System (QMS)
Domain 3: Planning a QMS implementation based on ISO 9001
Domain 4: Implementing a QMS based on ISO 9001
Domain 5: Performance evaluation, monitoring, and measurement of a QMS based on ISO 9001
Domain 6: Continual improvement of a QMS based on ISO 9001
Domain 7: Preparing for a QMS certification audit.
The training material for this course contains over 450 pages of information and practical examples. A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This five days training course is specially made for:
Day 1: Introduction to Quality Management Systems (QMS) and ISO 9001
Day 2: Audit principles, preparation, and launching of an audit
Day 3: On-site audit activities
Day 4: Closing the audit
Day 5: Certification Exam* (3 hrs.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of a Quality Management System (QMS)
Domain 2: Quality Management Systems (QMS)
Domain 3: Fundamental audit concepts and principles
Domain 4: Preparation of an ISO 9001 audit
Domain 5: Conducting an ISO 9001 audit
Domain 6: Closing an ISO 9001 audit
Domain 7: Managing an ISO 9001 audit program.
The training material for this course contains over 450 pages of information and practical examples. A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This two days training course is specially made for:
Day 1: Introduction to ISO 9001:2015
Day 2: Transition from ISO 9001:2008 to ISO 9001:2015
The certification Exam* (2 hrs.) covers the following competency domains:
Domain 1: Fundamental principles and concepts of ISO 9001:2015
Domain 2: Understand the differences between ISO 9001:2008 and ISO 9001:2015
Domain 3: Understand how to apply the new High-Level Structure to an existing QMS
Domain 4: Understand, interpret and plan the implementation of ISO 9001:2015 changes
Domain 5: Plan and carry out the QMS transition based on ISO 9001:2015
Domain 6: Continual improvement of a QMS based on ISO 9001:2015
The training material for this course contains over 120 pages of information and practical examples. A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
*In case of exam failure, you can retake the exam within 12 months free of charge.
ISO 14001 is a standard relating to the environment. It also includes multiple standards, similar to ISO 9000. ISO 14001:2015 establishes requirements for an Environmental Management System (EMS) and is based on the continuous improvement model PDCA (Plan-Do-Check-Act). It is a voluntary standard, put in place by companies who want to improve their processes.
In a nutshell, ISO 14001 is the international standard that specifies requirements for an effective environmental management system (EMS). It provides a framework that organizations can follow, rather than establishing environmental performance requirements.
The International Organization for Standardization (ISO) created the ISO 14000 family of standards, which include ISO 14001, in 1996. However, ISO 14001 underwent its first revision in 2004 and the current revision of ISO 14001 was published in September 2015.
ISO 14001:2015 should be used by any organization that wishes to set up, improve, or maintain an environmental management system to conform to its established environmental policy and requirements.
The requirements of the standard can be incorporated into any environmental management system, the extent to which is determined by several factors including the organization’s industry, environmental policy, products and service offerings, and location.
ISO 14001:2015 is relevant to all organizations, regardless of size, location, sector, or industry.
Using ISO 14001:2015 has many benefits for organizations with environmental management systems. Organizations and companies find that using the standard helps them to:
As an individual, obtaining an ISO 14001 certification will enable you to:
If you are willing to take the challenge of obtaining an ISO 14001 certification, you can acquire knowledge on Laboratory Management Systems through our ISO 14001 training courses today.
Our experts will ensure a qualitative experience where your needs will be met, and you will become part of our global network family. Contact us to start with the first step. Here are the following certified ISO 14001 training courses available. Kindly check which one suits you best:
This one-day training course is specially made for:
The course contains “Introduction to Environmental Management System (EMS) concepts as required by ISO 14001.” The training material for this course contains over 100 pages of information and practical examples. It doesn’t require any examination. A participation certificate of 7 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This two days training course is specially made for:
Day 1: Introduction to Environmental Management System (EMS) concepts as required by ISO 14001
Day 2: Environmental Management System requirements and Certification Exam* (1 hr.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of an Environmental Management System (EMS)
Domain 2: Environmental Management System (EMS)
The training material for this course contains over 200 pages of information and practical examples. A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This five days training course is specially made for:
Day 1: Introduction to ISO 14001 and initiation of an EMS
Day 2: Plan the implementation of an EMS
Day 3: Implementation of an EMS
Day 4: EMS monitoring, measurement, continuous improvement and preparation for a certification audit
Day 5: Certification Exam* (3 hrs.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of an Environmental Management System (QMS)
Domain 2: Environmental Management System (QMS)
Domain 3: Planning an EMS implementation based on ISO 14001
Domain 4: Implementing an EMS based on ISO 14001
Domain 5: Performance evaluation, monitoring, and measurement of an EMS based on ISO 14001
Domain 6: Continual improvement of an EMS based on ISO 14001
Domain 7: Preparing for an ESMS certification audit.
The training material for this course contains over 450 pages of information and practical examples. A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This five days training course is specially made for:
Day 1: Introduction to Environmental Management Systems (EMS) and ISO 14001
Day 2 Audit principles, preparation, and launching of an audit
Day 3 On-site audit activities
Day 4 Closing the audit
Day 5: Certification Exam* (3 hrs.). The exam covers the following competency domains:
Domain 1: Fundamental principles and concepts of an Environmental Management System (EMS)
Domain 2: Environmental Management System (EMS)
Domain 3: Fundamental audit concepts and principles
Domain 4: Preparation of an ISO 14001 audit
Domain 5: Conducting an ISO 14001 audit
Domain 6: Closing an ISO 14001 audit
Domain 7: Managing an ISO 14001 audit program.
The training material for this course contains over 450 pages of information and practical examples. A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
This two days training course is specially made for:
Day 1: Introduction to ISO 14001:2015
Day 2: Transition from ISO 14001:2004 to ISO 14001:2015
The certification Exam* (2 hrs.) covers the following competency domains:
Domain 1: Fundamental principles and concepts of ISO 14001:2015
Domain 2: Understand the difference between ISO 14001:2004 and ISO 14001:2015
Domain 3: Understand how to apply the new High-Level Structure to an existing EMS
Domain 4: Understand, interpret and plan the implementation of ISO 14001:2015 changes
Domain 5: Plan and carry out the EMS transition based on ISO 14001:2015
Domain 6: Continual Improvement of an EMS based on ISO 14001:2015
The training material for this course contains over 120 pages of information and practical examples. A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued after the training. Click here to learn more about this course.
*In case of exam failure, you can retake the exam within 12 months free of charge.
Are you planning to become ISO certified in South Africa, our ISO training courses is your best step to achieving your dream. Our qualified ISO lead auditors are ready to offer you practical advice about the best approach to take for implementing an ISO Certification project and discuss different options to suit your budget and business needs.
For more information on how to become ISO certified in South Africa, kindly contact us or send us an email on [email protected]. One of our professional staff will get back to you as soon as possible.
Copyright text 2024 by Business Optimization Training Institute.