BOTi Courses Overview – Business Etiquette Training

Course Introduction: Business Etiquette Training

The program is intended for anyone who wishes to:
Business succession planning is all about being prepared. The loss of important leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival as well as growth of any business. Whether it is grooming staff members to become leaders, or preparing for a worker retirement your delegates will identify common Hurdles as well as how to conquer them.

Our Business Succession Planning program will demonstrate you the differences between successions planning as well as mere replacement planning. The Manner in which you prepare individuals to take on leadership responsibilities is just as essential as hiring the right person for the job. Every business should have a form of succession planning in its portfolio.

Recommended Prior Experience and Knowledge: Business Etiquette Training

This course will assist delegates in understanding: Business Etiquette
For the Business Etiquette Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English

Course Outline: Business Etiquette Training

Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa

Key outcomes of the course include:
BOTI’s Program Outline

Component 1: Starting Out
• Activities to break the ice
• Program Objectives
• The Parking Area
• Housekeeping matters and administration

Component 2: Succession Planning Vs. Replacement Planning
• Exactly what is Business Succession Planning?
• Exactly What Is Replacement Planning?
• Deciding Exactly What You Need
• Differences Between

Component 3: Preparing for the Planning Process
• How to Gather Operational Data
• Should You Establish a Committee?
• How to Set Parameters for the Planning Process

Component 4: Initiating Process
• Choosing to Be a Mentor
• formulate a Mission Statement
• formulate a Vision Statement

Component 5: The SWOT Analysis
• Identifying Strengths
• Identifying Threats
• Identifying Opportunities
• Identifying Weaknesses

Component 6: Developing the Succession Plan
• Prioritize Exactly What the Succession Plan Will Address
• Set Objectives as well as Objectives
• formulate a Strategy for Achieving Objectives

• Draft the Plan
Component 7: Executing the Plan
• Choosing Your Final Approach
• Assign Responsibility as well as Authority
• Establish a Monitoring System
• Identifying Paths

Component 8: Gaining Support
• Gathering Data
• Evaluating as well as Adapting
• Addressing Concerns as well as Issues

Component 9: Controlling the Change
• Developing a Change Management Plan
• Providing useful Criticism
• Implementing the Plans
• Developing a Communication Plan
• Encouraging Growth as well as Development

Component 10: Overcoming Roadblocks
• Common Hurdles
• concentrating on Progress
• Re-Evaluating Objectives

Component 11: Reaching the End
• Transitioning
• How to Know When You’ve Achieved achievements
• Wrapping it All Up

Component 12: Concluding
• Wise Men’s words
• Assessment of Parking Area
• Evaluations as well as Completion Of activity Plans
• Key Learnings

Course duration and fees: Business Etiquette Training

Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.


Carlain Pick – Parliament of the Republic of South Africa

‘The course was an eye-opener and I need to put things into actions and write down what I can/want to achieve and also put deadlines.  Everything went well for me.  We are humans and need to be patient with each other.  This course was very interesting and it opened up things that I took for granted.’

Zekhethelo Cele – Parliament of the Republic of South Africa

‘I benefited by the fact that as a young woman who just started in the working environment, what this class provided was very eye-opening and insightful.  The modules were very interesting and would be a very good reference point even beyond this course.’

Upcoming Public Courses

Please click on link below for related public course/s:

Communication and Business Writing Courses

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In addition to the related public courses, we offer the above course across the country: Anytime, Anywhere. Click on the link to get an instant proposal or book your course NOW:

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2018 Public Course Calendar

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