Home / Non-Accredited / Artificial Intelligence & Copilot / Unleashing the Power of AI for Everyday Work (2 days)
Quick Look Course Summary:Unleashing the Power of AI for Everyday Work (2 days)
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Length: 2 day(s)
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Price (at your venue): 1 Person R 14,642 EX VAT 3 Person R 9,476 EX VAT 10 Person R 6,474 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Unleashing the Power of AI for Everyday Work (2 days)
Staff in any role leave using AI for real daily work – routine tasks, data, planning and teamwork – safely and with their own judgement intact.
Most teams already have AI on their screens – ChatGPT, Microsoft Copilot or Google Gemini – but few people use it for more than the odd email. Some avoid it altogether; others paste client data into it without a second thought. Practical AI training for employees closes that gap: everyone learns where AI saves real time in their own job, where it does not belong, and how to check what it produces before it is used.
This two-day course is BOTI's broad, introductory AI programme for staff in any role. Day one covers what AI is, taking repetitive work off people's desks, AI-supported decisions with data, planning and prioritising, and AI in team communication. Day two moves to learning and skills, workload and wellbeing, fair use of AI in performance conversations, responsible use under POPIA, and how to bring AI into a team without resistance.
It is hands-on throughout. Delegates work on tasks from their own jobs, and the facilitator chooses examples and case studies for your industry, from manufacturing and retail to financial services and the public sector. Everyone leaves with a personal AI plan for the following month.
Why this course
For your organisation
- A whole team starting from the same practical grounding in AI
- Routine drafting, admin and reporting time handed back to real work
- Fewer data leaks and AI errors reaching clients, with POPIA in view
- Concerns about AI raised and answered openly, not quietly avoided
- A first set of team AI use cases you can build on
For your delegates
- No technical background needed – plain language from the start
- Practice on tasks from your own job, not generic demonstrations
- A simple routine for checking AI output before you use it
- Clear rules on what may and may not go into an AI tool
- A personal AI plan for the month after the course
What delegates will be able to do
- Explain in plain language what AI is, what it does well and where it fails
- Choose which of your routine tasks to hand to AI and which to keep
- Use ChatGPT, Microsoft Copilot or Gemini to draft, summarise and organise everyday work
- Use AI to analyse a simple data set and test a decision before you make it
- Plan, schedule and prioritise a busy week with AI assistance
- Use AI meeting, chat and writing features to communicate more clearly with your team
- Check AI output for errors, bias and invented facts, and keep personal information out of public tools
- Plan how to introduce AI in your own team and respond to common concerns
Who should attend
Employees, team leaders and managers in any role who want to use AI in their day-to-day work, and organisations that want a whole team to start from the same practical grounding. No technical background is needed: the course suits people who have never opened an AI tool as well as those who have experimented on their own. Teams that work mostly in Microsoft 365 can follow it with a Microsoft Copilot course, and specialists with one of BOTI's role-based one-day AI masterclasses.
Course outline
Day 1 – AI at work: routine tasks, decisions and time
Introduction to AI in the workplace
- What AI is: machine learning, generative AI and large language models in plain language
- The everyday assistants: ChatGPT, Microsoft Copilot and Google Gemini
- How AI complements people's work rather than replacing their judgement
- Common misconceptions and real limits
- Ten areas where AI already helps at work, from routine admin to customer support and forecasting
Streamlining repetitive tasks
- Finding the routine tasks in your week that AI can take over
- Drafting, summarising, reformatting and translating with an AI assistant
- Examples of AI-driven process automation in South African workplaces
- Where the time savings really come from – and where they do not
- Hands-on: hand one routine task to AI and compare the result with your own
Personalised ways of working
- Setting up AI tools to suit how you work: custom instructions and saved prompts
- AI features already built into the software you use every day
- Starting a small personal library of prompts
- Choosing the right tool for each kind of task
AI-enhanced decision support
- How AI helps analyse and interpret data
- Asking questions of a spreadsheet or report in plain language
- Testing options, risks and assumptions before a decision
- Real examples of AI-supported decisions – and where a person must decide
- Checking every figure against the source
AI for time management
- Planning and prioritising a week with AI
- Breaking big tasks into steps, deadlines and reminders
- Balancing workloads and spotting overload early
- Daily and weekly planning routines that stick
Collaboration and communication
- AI features for teamwork in Microsoft Teams, Outlook and Google Workspace
- Meeting summaries, action items and follow-up messages
- Natural language processing in everyday communication: tone, plain English and translation
- Virtual assistants and chatbots at work, including customer-facing chatbots
Day 2 – Skills, wellbeing, responsible use and putting AI to work
Developing skills with AI
- Using AI as a personal tutor and practice partner
- Personalised learning paths, upskilling and reskilling
- Examples of staff development supported by AI
- Checking what AI teaches you against reliable sources
Workload and wellbeing
- Managing workloads with AI without simply working longer hours
- AI tools that support focus and wellbeing
- Setting boundaries: when not to use AI
- Keeping work and life in balance
AI in performance and fairness
- Assessing individual and team performance with AI analytics
- Feedback drafted with AI: what helps and what harms
- Bias in AI output and how to keep evaluations fair
- Why people, not tools, make decisions about people, including POPIA's limits on decisions based solely on automated processing
Using AI responsibly
- Accuracy: hallucinations, outdated information and invented sources
- Confidentiality: what must never go into a public AI tool
- POPIA and personal information in prompts and outputs
- Free versus business accounts, and your organisation's AI policy
- A simple check routine before any output is used
Introducing AI in your team
- Practical steps for a first team use case
- Addressing concerns about jobs, skills and fairness
- Emerging AI trends and how to keep learning
- Bringing AI tools into daily work smoothly
Hands-on workshop and action plan
- Exercises with AI tools on delegates' own tasks
- Open discussion and questions
- A personal AI plan for the next 30 days
- Key takeaways and close
How it is delivered
Two days, 08:30-16:00. In person at your offices anywhere in South Africa, at BOTI's venue in Sunningdale, Johannesburg, or live online. One delegate or a group of up to 20; examples and case studies chosen for your industry. Delegates practise on laptops with internet access and the AI tools your organisation allows; laptops can be supplied on request. Workbook, prompt templates and a personal action plan included.
What our clients say
“Business Optimization Training Institute facilitated Microsoft Excel Training for our company. The course was efficiently scheduled and planned around our timetable. We were impressed by the quality of training.”
“The training was very informative and practical, leaving our employees feeling confident in their ability to leverage Excel more effectively.”
“The training courses were efficiently scheduled and planned around our timetable. We were impressed by the quality of training. I look forward to working with Business Optimization Training Institute in the future.”
Frequently asked questions
Can you run this course at our offices?
Yes. Most groups are trained at the client's premises anywhere in South Africa; we can also host it at our Sunningdale venue in Johannesburg or deliver it live online.
How many people can attend?
From one delegate to groups of 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No – it is a non-accredited short course, and delegates receive a BOTI certificate of attendance.
Do delegates need technical knowledge or paid AI licences?
No technical knowledge is needed. The free versions of ChatGPT, Microsoft Copilot or Gemini are enough for the exercises; if your organisation has business accounts or Microsoft 365 Copilot, we use those and follow your AI policy.
How is this different from BOTI's other AI courses?
This is the broad introduction for staff in any role. Microsoft Copilot at Work (2 days) goes deep on Copilot in Word, Excel, Outlook and Teams; Generative AI at Work (2 days) goes deep on ChatGPT and prompt writing; and the one-day masterclasses apply AI to managers, HR, finance, sales, marketing and project managers.
Can the examples be tailored to our industry?
Yes. Tell us who will attend and what their work involves, and the facilitator builds the case studies and exercises around your sector.
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