Articles and guides

Articles and guides

Practical articles on SETAs, learnerships, skills funding, leadership, the new world of work and training – written by BOTI for South African managers, HR teams and learners.

The new world of work: 46 articles - page 1 of 2

10 Jun 2026How to Write AI Prompts That Actually WorkA simple, repeatable framework for writing AI prompts that get accurate, useful results from ChatGPT, Copilot and Gemini – with before/after examples.10 Jun 2026ChatGPT for Work: 20 Practical Ways to Save Hours Every Week20 practical, real-world ways to use ChatGPT at work – writing, research, planning and role-specific wins – plus how to use it safely under...10 Jun 2026AI Training for South African Businesses: The 2026 GuideWhat corporate AI training involves in 2026, who to train first, what it costs and how to roll it out across your South African...27 Jul 2022Shifting towards a ‘skills first’ mindset in the New World of WorkIf you are looking for workplace training in Johannesburg, BOTI runs practical short courses for teams in-house at your premises, at its venue in...18 Jul 2022Top Leadership Skills in The New NormalThe essential skills for the workplace today are clear communication, emotional intelligence, teamwork, problem-solving, adaptability and the ability to lead yourself and others, whether...24 Jun 2022What are the challenges and tips for leading hybrid and remote teams in a post-Pandemic world?The Pandemic has accelerated the adoption of new technologies such as Artificial Intelligence (AI), Robotics and Automation. These technologies are shaping how we work,...9 Jun 2022Critical Thinking is the Number 1 Skill required in the New World of WorkIn the past two years, the future of work has been accelerated worldwide.  This has happened not only since the Covid-19 Pandemic lockdowns were...3 Jun 2022Lean, Six Sigma and Lean Six Sigma Explained: Wastes, DMAIC and BeltsSix Sigma (often written 6 Sigma) is a data-driven method for reducing defects and variation in a process. Lean is a method for removing...26 May 2022Learning Project Management skills can enhance the way we work in the New World of WorkProject management courses teach you to plan, run and close a project on time and on budget, whichever method your organisation uses. BOTI’s options...18 May 2022Common mistakes online learners make and tips on how to avoid themSince the pandemic reared its head two years ago, online learning has become a popular way to study under the ‘new normal’.  Yet, as...10 May 2022Is Friday the 13th bad for business?Is Friday the 13th bad for business? There is no reliable evidence that the date itself harms trade, markets or safety. Any cost comes...6 May 2022Find out how to maximise your potentials using BiorhythmsBiorhythm theory says three fixed cycles – physical (23 days), emotional (28 days) and intellectual (33 days) – start at birth and shape how...24 Mar 202210 tips on how to delight the customer and deliver beyond expectations in a world filled with chatbotsDelivering beyond expectations Companies place huge emphasis these days on the importance of meeting customer expectations let alone delivering beyond such expectations.  The word...3 Feb 2022Measuring the impact of the Four Types of Intelligence in the new era of the 4th Industrial Revolution and how they measure up in a post-pandemic worldIQ is so not the only measure of success in life It was once believed that the single measure of success in life was...14 Dec 2021When it comes to goal setting, do you know where you’re going to? Learning to visualise will help you achieve your goalsCan you visualise your path to success?  Only a few decades ago mindset practice in the workplace wasn’t as well accepted as it is...12 May 2021Can virtual learning cause anxiety?Virtual learning can cause anxiety: being on camera, fear of technical problems, uncertainty about when to speak and isolation all add pressure. Most of...12 May 2021Is virtual learning easy?Virtual learning is training delivered through computers and the internet, either live in an online classroom or self-paced through digital modules. It is not...12 May 2021What is a virtual learning environment (VLE)?It is a teaching and learning design space. For some, the term “virtual” conjures up images of a fictitious world that replaces real life....29 Apr 2021How does virtual training work?What is virtual training? These days, the phrase “virtual training” is frequently heard. If you said these words in a corporate setting 20 years...29 Apr 2021Virtual Classroom Learning: How Live Online Training WorksA virtual classroom is a live online class. A facilitator and a group of delegates meet at the same time on a video platform,...29 Apr 2021Virtual learning environment problemsE-learning issues and challenges The time and place flexibility of eLearning attracts an increasing number of students to online education. However, many of them...7 Apr 2021Virtual learning when the power goes outYour Wi-Fi stops working when the power goes out because your router, and the fibre box or modem it connects to, both need electricity....7 Apr 2021How to Set Up a Learning Space at Home for Online TrainingA good home learning space is quiet, comfortable, well lit and has reliable technology, so that you can concentrate during live online training. This...7 Apr 2021Virtual Classroom Etiquette: 10 Norms for Live Online TrainingVirtual classroom norms are the shared rules that make live online training work: join on time, keep your camera on, mute when not speaking,...