Home / Non-Accredited / Leadership & Management / Virtual Team Building and Management Course (1 day)
Quick Look Course Summary:Virtual Team Building and Management Course (1 day)
-
Length: 1 day(s)
-
Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,954 EX VAT
-
Certification Type:Non-Accredited
-
Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Virtual Team Building – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
Get Free & personalised
Training Advice
Virtual Team Building and Management Course (1 day)
Managers of remote and hybrid teams leave with ground rules, a meeting rhythm and a communication plan that keep the team productive and connected.
Remote and hybrid teams have the same problems as any team – unclear goals, poor communication, conflict and uneven effort – plus distance, different locations and the temptation to manage by watching who is online. Good virtual team management deals with these deliberately instead of hoping the next video call will fix them.
This one-day course works through the life of a virtual team. Delegates look at choosing and setting up the team, agreeing ground rules and response times, running online meetings that are more than status updates, communicating clearly across channels, building trust and ownership, working across cultures and languages, managing results rather than activity, dealing with people who do not pull their weight, and choosing tools that suit the team.
South African realities are built in: back-up plans for power and connectivity failures, data costs for staff working from home, work chat groups that never go quiet, and POPIA when team members handle client information on personal devices. Delegates leave with a working charter for their own team.
Why this course
For your organisation
- Remote and hybrid teams that deliver to agreed standards
- Fewer missed handovers and misunderstandings between locations
- Online meetings that make decisions instead of collecting updates
- Performance managed on results, not on who appears online
For your delegates
- A ready-to-use team charter and set of ground rules
- A meeting rhythm and agenda format for online meetings
- Practical ways to build trust with people you rarely see
- A plan for handling team members who disengage
What delegates will be able to do
- Select and set up a virtual team with the right mix of skills, initiative and comfort with technology
- Agree ground rules, response times and communication protocols with the team
- Plan and run online meetings with a clear objective, agenda and decisions
- Choose the right channel for each message and keep everyone informed
- Build trust and a sense of ownership in a team that rarely meets
- Work effectively across cultural, language and work-style differences
- Manage remote team members on results and address poor contribution early
- Choose communication, collaboration and project tools that suit the team
Who should attend
Managers, supervisors and team leaders who lead remote, hybrid or multi-site teams, project managers with team members in different locations, and HR practitioners setting up remote-work arrangements.
Course outline
Day 1 – Building and leading a virtual team
Setting up the virtual team
- What changes when a team is not in one place
- Choosing people with initiative, self-discipline and technology skills
- The value of a diverse team and how to use it
- Why personality fit matters as much as skill
- Meeting in person at the start where possible
Ground rules and communication
- Writing a team charter: working hours, availability and response times
- Introductions and icebreakers that work online
- Choosing the right channel: email, chat, call or video
- Email and messaging protocols, including after-hours expectations
- Communicating early, often, honestly and without assumptions
Online meetings that work
- Scheduling across locations, shifts and time zones
- A clear objective and agenda, with topics requested in advance
- Moving beyond status reports to decisions and problem solving
- Keeping quieter members involved
- Exercise: redesigning a weekly team call
Trust, culture and ownership
- Trusting the team so that they trust you
- Avoiding us-and-them between head office and remote staff
- Sharing good practice across locations
- Respecting cultural, language and work-style differences
- Dealing with stereotypes
Managing performance at a distance
- Clear goals and standard operating procedures
- Managing results rather than activity
- Regular check-ins and timely feedback
- Handling team members who do not contribute, up to the formal process
- Building a shared team culture remotely
Tools and South African practicalities
- Communication, collaboration and project management software
- Choosing tools the team will actually use
- Power outages, connectivity and data costs
- POPIA and client information on personal devices
- Your team charter and action plan
How it is delivered
One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online – the online option lets delegates practise the techniques in a real virtual setting. One delegate or a group of up to 20. Workbook, team charter template and online meeting agenda template included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
“The training went well, and judging by the feedback from the evaluation forms we received, we were impressed by the knowledge of the facilitator and the quality of training overall.”
“The feedback received from them was great. The material was easy to understand, and the trainer was very patient and friendly.”
Frequently asked questions
Can you run this course at our offices?
Yes. We train at client premises anywhere in South Africa or at a BOTI venue.
Can the course itself be run online?
Yes, and for this topic it works well: delegates experience the meeting and communication techniques from the participant's side while they learn them.
How many people can attend?
From one delegate to a group of about 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No. This is a non-accredited short course and delegates receive a BOTI certificate of attendance.
How is this different from High Performance Teams Remote?
This course focuses on setting up and running a virtual team day to day – ground rules, meetings, communication, trust and tools. High Performance Teams Remote focuses on raising the performance of a remote team that is already up and running.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
Related courses
Get your price – the more delegates, the less each pays
Change the options to see your price per person, then email yourself the quote and course outline.
Contact us now – we reply within 15 minutes during office hours
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.