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Quick Look Course Summary:Measuring Results from Training: Training Evaluation Course (1 day)
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Length: 1 day(s)
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Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,940 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Measuring Results From Training – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
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Measuring Results from Training: Training Evaluation Course (1 day)
Show, with evidence, whether your training is working and what it is worth to the business.
Every year South African organisations spend heavily on training, yet few can say what it achieved beyond attendance registers and end-of-course feedback forms. When budgets tighten, training that cannot show results is the first to be cut. This one-day training evaluation course teaches managers and L&D staff how to plan, measure and report the results of training, so they can prove its value or fix what is not working.
Delegates start with how adults learn, using Kolb's learning cycle and learning styles, and with Kirkpatrick's four levels of evaluation: reaction, learning, behaviour and results. They then learn to focus training through a needs assessment and clear learning objectives, and build an evaluation plan that answers what will be measured, when, how and by whom. The practical core of the day covers measurement before, during and after training: workplace observation and pre-tests, in-session checks and skills assessments, learning journals, goal setting, and supervisor and peer evaluations.
The day ends with the long-term view and the numbers: a basic return on investment formula, tangible and intangible benefits, total cost and a short business case. Delegates leave with an evaluation plan for one of their own programmes, which also supports your Workplace Skills Plan and B-BBEE skills development reporting.
Why this course
For your organisation
- Evidence of what training budgets actually achieve
- Training focused on business needs from the start
- Better decisions on which programmes to keep, change or stop
- Stronger reporting for your Workplace Skills Plan and B-BBEE skills development
For your delegates
- A working knowledge of Kirkpatrick's four levels
- Ready-to-use tools for measuring learning before, during and after training
- A simple, defensible ROI calculation
- An evaluation plan for one of your own programmes
What delegates will be able to do
- Explain how adults learn using Kolb's learning cycle and learning styles
- Apply Kirkpatrick's four levels of evaluation to a training programme
- Carry out a needs assessment and write measurable learning objectives
- Build an evaluation plan that sets out what, when, how and who
- Choose suitable tools to measure learning before, during and after training
- Use goal setting and self, peer and supervisor evaluations to track behaviour change
- Plan long-term evaluation and document lessons learned
- Calculate the return on investment of a training programme and present a business case
Who should attend
Managers who send staff on training and want to know it worked; HR, L&D and skills development practitioners; training coordinators and facilitators; and anyone who reports on training spend.
Course outline
Day 1 – Planning, measuring and proving training results
How adults learn
- Kolb's four-stage learning cycle
- Accommodators, divergers, convergers and assimilators
- Matching training methods to learners
- Case study
Kirkpatrick's four levels
- Level 1: reaction
- Level 2: learning
- Level 3: behaviour
- Level 4: results
- Why most organisations stop at level 1
Focusing the training
- Carrying out a needs assessment
- Writing measurable learning objectives
- Linking content to objectives
- Choosing measurement tools: goals, self, peer, supervisor and senior-level evaluations
The evaluation plan
- What will be evaluated
- When each evaluation happens
- How it will be measured
- Who is responsible
- Exercise: drafting an evaluation plan
Measuring before, during and after
- Workplace observation and pre-tests
- Checks for understanding during training
- Quizzes and skills assessments
- Learning journals and goal follow-up
- Evaluation timelines and long-term follow-up
- Documenting lessons learned
Return on investment
- A basic ROI formula
- Tangible and intangible benefits
- Calculating the total cost of training
- Making the business case
- Action plan and close
How it is delivered
One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; delegates can bring one of their own training programmes to evaluate. Workbook, evaluation plan template and ROI worksheet included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“We were highly impressed by the high caliber of the training provided. The facilitator demonstrated a deep level of expertise that added significant value to the sessions.”
“The course was efficiently scheduled and planned around our timetable. We were impressed by the quality of training given.”
“[The organisation] was highly satisfied with the work conducted … demonstrated a high level of professionalism when conducting the training and deadline driven. Quality material and well-designed course content was utilised.”
Frequently asked questions
Can you run this course at our offices?
Yes. Most groups are trained at the client's premises anywhere in South Africa; we can also host it at a BOTI venue or deliver it live online.
How many people can attend?
From one delegate to groups of 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No – it is a non-accredited short course and delegates receive a BOTI certificate of attendance.
Do delegates need a background in statistics?
No. The ROI calculation uses simple arithmetic and a worksheet, and every tool is shown with a worked example.
Can we evaluate one of our own programmes during the course?
Yes. Bring the outline of a programme you run or buy, and you will build its evaluation plan during the day.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
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Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.