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Quick Look Course Summary:Office Management Training Course
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Next Public Course Date: 6 November 2019
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Office Management Training Course
Introduction
Office administration and administration support is unquestionably one of the most important departments in any company. This workshop will give participants many new tools and new skill sets to administrate and manage the office.
Course Outline
1. Introduction
Topics for discussion
Related topics
Workshop objectives
Pre workshop review
2. Getting organised (1)
E-Mail
Electronic files
Paper trail
Voice mail
3. Getting organised (2)
Organising your workspace
To-do book
Project management techniques
4. Managing time
Managing your available time
Keeping others on track
Maintaining schedules
5. Finishing work on time
Prioritising
Staying on track
Goal setting
6. Special tasks
Planning meetings
Planning large meetings
Arranging travel and accommodation
7. Verbal communication skills
Listening and understanding
Asking questions
Communicating effectively
8. Non-verbal communication
Body language
Body language signals
How you say things
9. Empowering yourself
Being assertive
Resolving conflict
Building consensus
Making decisions
10. Team of two
Working with your manager
Influencing skills
Sticky situations
11. Taking care of body and mind
Ergonomics
Stress management
Heavy workload
12. Topics not discussed
Lessons learned
Completion of action plan
Post workshop overview
Completion of evaluation
Office Management Training Course Course: Course Duration
1 day/s
Who should attend: Office Management Training Course Course
This course is intended for office administrators and office managers.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills. Â
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
About this course
This course is not accredited. It is delivered as a professional skills programme, and delegates receive a BOTI certificate of attendance.
If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, please see our accredited qualifications and skills programmes, or read about BOTI accreditations.
Frequently Asked Questions
Is this course accredited?
No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.