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Quick Look Course Summary:Professional Selling Over the Phone Training Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Professional Selling Over the Phone Training Course Course: Introduction

    When you enrol on BOTI’s Professional Selling Over the Phone Training Course Course, Cold Calling Courses and Call Center Manager Training Programmes you will never again be lost for words!  BOTI offers business training programmes across South Africa.  Book now!

    When you enrol on BOTI's Professional Selling Over the Phone Training Course Course, Cold Calling Courses and Call Center Manager Training Programmes you will never again be lost for words!  BOTI offers business training programmes across South Africa.  Book now! 

    Phone sales teams, need extraordinary skills. We teach these skills in our over the phone selling course, we will get your team in the door and we will teach you how to overcome objections and close the sale.

    Professional Selling Over the Phone Training Course Course :Course Outline

    1. Gaining Customer Commitment
    Building relationships
    Demonstrating the need
    Satisfying the need

    2. Studying the Market
    Sales strategies
    Analyzing markets and competitors
    Researching clients

    When you enrol on BOTI’s Professional Selling Over the Phone Training Course Course, Cold Calling Courses and Call Center Manager Training Programmes you will never again be lost for words!  BOTI offers business training programmes across South Africa.  Book now! 

    3. Developing a Winning Strategy
    Consulting with clients
    Developing solutions

    4. Effectively Closing a Sales
    Demonstrating the benefits
    Confirming commitment
    Closing the sale and following up

    When you enrol on BOTI’s Professional Selling Over the Phone Training Course Course, Cold Calling Courses and Call Center Manager Training Programmes you will never again be lost for words!  BOTI offers business training programmes across South Africa.  Book now! 

    Professional Selling Over the Phone Training Course Course: Course Duration

    1 day/s

    Who should attend: Professional Selling Over the Phone Training Course Course

    This course is inteded for tele-marketers.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

    When you enrol on BOTI’s Professional Selling Over the Phone Training Course Course, Cold Calling Courses and Call Center Manager Training Programmes you will never again be lost for words!  BOTI offers business training programmes across South Africa.  Book now! 

    You might also like: Telephone Skills & Etiquette Course

    Please note: This is a non-accredited skills programme. Delegates receive a BOTI certificate of attendance — it is not an accredited qualification or SAQA unit-standard credit. Please confirm any accreditation requirements with us before booking.

    Frequently Asked Questions

    Is this course accredited?

    No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.

    Can this course be delivered in-house at our premises?

    Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.

    How do I book or get a quote?

    Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.

    Can this training count towards our B-BBEE scorecard?

    Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.

    Do you tailor the training to our industry?

    Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.

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