Trusted by teams at
SasolGlencoreMSC CruisesUniversity of the Western CapeGivaudanSA Weather ServiceCity of JohannesburgUniversity of South AfricaSol Plaatje UniversityCIPC
Quick Look Course Summary:Promoting Innovation (Unit Standard 252020) (2 days)
  • Length: 2 day(s)

  • Price (at your venue): 1 Person R 14,642 EX VAT 3 Person R 9,476 EX VAT 10 Person R 6,472 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

Get Free & personalised
Training Advice

    ★★★★★ 4.8 on Google from 770+ reviews

    Free and no obligation.

    Promoting Innovation (Unit Standard 252020) (2 days)

    Managers who know what holds innovation back in their unit, use proven creativity techniques with their teams, and put a plan in place so that good ideas become better processes, projects and products – with 6 accredited credits.

    Most organisations say they want new ideas, yet many units quietly discourage them: mistakes are punished, questions are unwelcome and nobody has time to experiment. This accredited innovation training course covers unit standard 252020 (NQF Level 5, 6 credits), a core unit standard of the National Certificate: Generic Management (SAQA ID 59201), which BOTI delivers under its Services SETA accreditation.

    Day one starts with an honest look at each delegate's own unit: how open it is to questions, risk and learning from failure, and where it needs to change. Delegates then work with recognised creativity techniques, such as brainstorming and mind mapping, and practise each one on real workplace examples.

    Day two turns insight into action. Delegates draw up a plan for a unit that supports innovation, covering their own role, resources, rewards and risks, and learn how to win the team's commitment to it. They then lead a team through a full creative thinking session, from generating ideas to choosing the best option and writing up a concept that is ready to implement.

    Why this course

    For your organisation

    • Units where people feel safe to question, suggest and experiment
    • A practical plan for building a culture of innovation in each unit
    • Ideas that move from discussion to a concept ready for implementation
    • Managers who can run a productive creative session with their team
    • Six accredited credits at management level (NQF 5)

    For your delegates

    • Six accredited credits towards the NC: Generic Management
    • A toolkit of creativity techniques with workplace examples
    • An innovation audit of your own unit
    • Confidence to facilitate idea generation and choose the best option

    What delegates will be able to do

    • Describe the features of a workplace that encourages innovation
    • Assess your own unit against those features and identify areas to improve
    • Explain at least three creativity techniques with practical examples
    • Describe the unit manager's role in continuous improvement and innovation
    • Draw up and promote a plan for an innovation-friendly unit
    • Use creativity techniques with a team to generate and evaluate alternative solutions
    • Develop, record and communicate a concept for implementation

    Who should attend

    Heads of department, section heads, divisional heads and other managers who lead one or more teams, as well as team leaders being prepared for management. The unit standard assumes communication, mathematical literacy and computer literacy at NQF Level 4.

    Course outline

    Day 1 – Unit standard 252020: understanding innovation and creativity

    Outcome 1: Is your unit ready for innovation?
    • What an innovation-friendly workplace looks like
    • Openness, questioning and tolerance of risk
    • Rewarding new ideas and learning from mistakes
    • Auditing your own unit against these features
    • Reading the results and choosing areas to improve
    Outcome 2: Techniques that spark creativity
    • Creativity and innovation in theory and practice
    • Recognised idea-generation techniques
    • Three techniques explained with workplace examples
    • Practising the techniques in small groups

    Day 2 – Unit standard 252020: planning for innovation and leading a creative session

    Outcome 3: A plan for an innovation-friendly unit
    • The unit manager's role in continuous improvement
    • Activities, processes and people in the plan
    • Rewards, measures, risks and benefits
    • Resources and how the plan will be rolled out
    • Skills the manager and team will need
    • Promoting the plan to win the team's commitment
    Outcome 4: Leading a team through creative thinking
    • Ideas for a better process, project or product
    • Producing several alternative solutions
    • Evaluation criteria and choosing the best option
    • Shaping a concept that fits company policy
    • Recording and communicating the concept
    • Portfolio of evidence: what to submit

    How it is delivered

    Two days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.

    Certificate: Delegates found competent are credited with unit standard 252020 (NQF 5, 6 credits) through BOTI's Services SETA accreditation (12582) and receive a statement of results; the others receive a BOTI certificate of attendance.

    What our clients say

    ★★★★★ 4.8 on Google from 770+ reviews · word-for-word quotes from signed letters of reference, from clients on this and/or related BOTI courses

    “The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”

    A cosmetics manufacturerHR Department · Course: Reception and Telephone Skills Training · 2026

    “The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”

    A construction and renovations companyManager · Course: Taking charge as a Leader & Closing the Gap between Specialist and… · 2026

    “The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”

    A SETA (finance and accounting)Human Resources Manager · Course: Knowledge Management · 2024

    Read what our clients say

    Frequently asked questions

    Is this course accredited?

    Yes. It covers unit standard 252020, Create and manage an environment that promotes innovation (NQF Level 5, 6 credits), a core unit standard of the National Certificate: Generic Management (SAQA ID 59201), delivered under BOTI's Services SETA accreditation (12582).

    Until when can delegates enrol?

    Delegates can enrol until 30 June 2028.

    Are there entry requirements?

    The unit standard assumes communication, mathematical literacy and computer literacy at NQF Level 4.

    How are delegates assessed?

    After the course each delegate completes a portfolio of evidence based on their own unit. It is assessed and moderated, and delegates found competent receive a statement of results.

    Is there a shorter version without assessment?

    Yes. Creative Problem Solving and Critical Thinking Course runs in one or two days, with a BOTI certificate of attendance.

    Related courses

    Get your price – the more delegates, the less each pays

    Change the options to see your price per person, then email yourself the quote and course outline.

    Train at your premises? (saves venue costs)

    Region *

    Contact us now – we reply within 15 minutes during office hours

    Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.

      ★★★★★ 4.8 on Google from 770+ reviews

      Free and no obligation.

      Unit-Standard Short Courses

      Leadership & Management

      Human Resources, Labour & Employment Equity

      Microsoft Office & Computer Skills

      Business Optimization Training Institute (Pty) Ltd · 97 Greenlands Crescent, Sunningdale, 2192, Johannesburg · Reg 2017/286086/07 · VAT 4770208033 · Level 1 B-BBEE Contributor · 011 882 8853 · Facebook · LinkedIn
      © 2026 Business Optimization Training Institute. All rights reserved. · Privacy Policy
      Don’t Wait to Start Training — Contact us Today