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Generation Gaps Training Course
Introduction: Generation Gaps Training Course
While having various cultures in one workplace can present communication problems as well as conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present Difficulties to management in terms of handling the different generations present. As older workers delay retiring as well as younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives as well as experiences, all important to say the least.
This course at BOTI todayAdding Value in Managing a Diverse Workforce (3 days)
The current course runs at your offices anywhere in South Africa, live online or at a BOTI venue. The course page has the up-to-date outline and group prices.
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The Generation Gaps program can help delegates understand the various generations present at work. Both the young as well as older worker will have ideas as well as suggestions to offer, which can help the business thrive in the marketplace. Learning how to deal with the Generation Gaps at work can help you become a better manager or co-worker.
Recommended Prior Experience and Knowledge: Generation Gaps Training Course
This course will assist delegates in understanding: Generation Gaps
For the Generation Gaps Training Course it is advisable that you have the following experience/knowledge:
None, course conducted in English
Outline: Generation Gaps Training Course
Johannesburg (Sandton), Cape Town, Durban, Port Elizabeth, Pretoria – South Africa
Key outcomes of the course include:
BOTI’s Program Outline
Component 1: Starting Out
• Activities to break the ice
• Housekeeping matters and administration
• The Parking Area
• program Objectives
Component 2: History
• Exactly What Generations Exist in the Workplace
• Exactly What Defines a Generation?
• Exactly What This particular Means In Our Workplace?
Component 3: Traditionalist
• their particular Background
• their particular Characters
• their particular Working Style
Component 4: Baby Boomers
• their particular Background
• their particular Characters
• their particular Working Style
Component 5: Generation X’s
• their particular Background
• their particular Characters
• their particular Working Style
Component 6: Generation Y’s (Millennial)
• their particular Background
• their particular Characters
• their particular Working Style
Component 7: Differentiations Between Generations
• Background
• Attitude
• Working Style
• Life Experience
Component 8: Finding Common Ground
• implementing A Communication Style
• Creating An Affinity Group
• Sharing understanding
Component 9: Conflict Management (I)
• Younger Bosses Controlling Older Workers
• Avoid Turnover with a Retention Plan
• Breaking Down the Stereotypes
Component 10: Conflict Management (II)
• Embrace the Hot Zone
• Treat Each Other As a Peer
• Create a Succession Plan
Component 11: The Power of 4
• Benefits of Generation Gaps
• How to Learn From Each Other
• Embracing the Unfamiliar
Component 12: Concluding
• Wise Men’s words
• Assessment of Parking Area
• Key Learnings
• Evaluations as well as Completion Of activity Plans
Course duration and fees: Generation Gaps Training Course
Our one day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.
Upcoming Public Courses
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Interpersonal Skills/ Conflict Management Skills and Diversity Management Skills
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