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In a nutshell, the broad definition of emotional intelligence can be summed up as “the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behaviour” (Peter Salovey and John Mayer). The principles of emotional intelligence have been around since the early 20th Century, however, the term was first introduced in 1985 by Wayne Payne. This course will help you gain a better understanding of self-management and self-awareness in terms of your personal and professional life.
Key outcomes of this course include:
This course is suitable for those individuals who wish to gain an in-depth understanding of emotional intelligence.
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