BOTi Courses Overview – Problem Solving and Decision Making Training

Course Introduction

Don’t let your mind explode when it comes to problem solving and making decisions. This essential course covers the following:

  • Defining a problem.
  • Investigating the problem.
  • Generating problem solutions.
  • Implementing problem solution.
  • Evaluating the effectiveness of the solution.

 

The Challenge

Problem solving and decision making is key to operating effectively in a work environment. This is to ensure that the organisation operates effectively and maximises its Human Capital potential.

The Solution

Key outcomes of this course include:

  • Define the problem.  Problems are defined according to the verified information. The rationale for consulting with stakeholders and role-players is explained to ensure that they contribute to the various stages of the problem-solving process.  Techniques in the formulation of the problem definition are explored and explained, according to theory and practice.
  •  Investigate the problem.  A problem is investigated to ascertain the various components.  Generate problem solutions.  Possible solutions are generated by using a range of problem-solving techniques. Includes, but is not limited to: Delphi Technique, Mapping, Computer Modelling, Observation, Questionnaires, Experiments, Brainstorming and other creative thinking techniques. Criteria are identified and weighted to enable the ranking of proposed solutions. Includes, but is not limited to: Feasibility, time, cost, resource implications, stakeholder commitment, and logistics. Possible solutions are evaluated against the established criteria in order to determine suitability.
  •  Implement solution(s). The optimum solution(s) is (are) selected in accordance with given criteria.
  • Stakeholders are consulted. The selected solution (s) is (are) implemented, according to organisational constraints.
  •  Evaluate the effectiveness of the solution. Criteria for the measurement of the effectiveness. The effectiveness of the solution is evaluated against the criteria. Corrective action is identified and applied, where possible.
  • Our objective is to ensure that the acquired tools and knowledge are user friendly and easily applied in the workplace.

All delegates wil receive

  • Material, refreshments (lunch, tea),  (Problem Solving and Decision Making Training Course  (or Decision Making Training Course; Problem Solving Training Courses; Decision Making Training; Problem Solving and Decision Making Course))
  • Memory stick (with relevant tools and models that can be easily accessed when applied back at work) (Problem Solving and Decision Making Training Course)

Upcoming Public Courses

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In addition to the related public courses  (viz Decision Making Training Course; Problem Solving Training Courses; Decision Making Training; Problem Solving and Decision Making Course), we offer the above course across the country: Anytime, Anywhere. Click on the link to get an instant proposal or book your course NOW:

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2018 Public Course Calendar

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