Free guide: performance management for South African managers

A practical, six-page guide for managers and HR: how to set objectives people can actually hit, run monthly check-ins, hold fair reviews and deal with poor performance the right way under South African labour law – with four templates you can use tomorrow.

Cover of BOTI's free performance management guide

What is inside

  • The performance cycle: plan, monitor, review, develop
  • SMART objectives with examples for admin, sales, team leader and HR roles
  • A four-question check-in agenda and the Situation – Behaviour – Impact feedback model
  • Rating fairly: the five biases that distort reviews
  • Managing poor performance in South Africa: a fair, supportive, documented process
  • Templates: performance agreement, monthly check-in, five-point rating scale, performance improvement plan

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