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Quick Look Course Summary:Microsoft Office All-in-One: Computers, Word, Excel, PowerPoint and Outlook (5 days)
  • Next Public Course Date:

  • Length: 5 day(s)

  • Price: 1 Person Price on request 3 Person Price on request 10 Person Price on request

  • Certification Type:Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Staff who never had formal training leave able to use a computer, Word, Excel, PowerPoint and Outlook confidently for everyday work.

    Many capable employees were never taught to use a computer properly. They avoid digital tasks, lose files, retype documents and rely on colleagues for simple spreadsheets and emails. This basic computer course closes that gap in one week. It starts with the computer itself and Windows, then gives a full day each to Word, Excel, PowerPoint and Outlook, so delegates build everyday skills in the order they need them.

    The course is hands-on from the first hour. Each delegate works on a computer, practising realistic workplace tasks: a formatted letter and short report, a simple budget with formulas and a chart, a short presentation, and a well-organised mailbox and calendar. Safe use of email and the internet – strong passwords, spotting phishing and protecting personal information under POPIA – runs through the week.

    It suits onboarding programmes, staff moving into administrative roles and long-serving employees who learnt on the job. No previous computer experience is needed.

    Why this course

    For your organisation

    • Staff who complete everyday computer tasks without constant help
    • Consistent, professional documents, spreadsheets and emails across the team
    • Fewer lost files, avoidable errors and security slips
    • One booking that covers the whole everyday Office toolkit
    • A practical foundation for further Office training

    For your delegates

    • Confidence with the computer, Windows, files and folders
    • A full day of practice in each of Word, Excel, PowerPoint and Outlook
    • Workplace exercises you can repeat back at your desk
    • Safe habits for email, passwords and the internet

    What delegates will be able to do

    • Operate a computer and Windows confidently, and manage files and folders
    • Recognise common online threats and protect passwords and personal information
    • Create, format, check and print a professional Word document with lists, tables and pictures
    • Build an Excel worksheet with labelled data, simple formulas, SUM and a chart
    • Prepare a clear PowerPoint presentation with layouts, images, SmartArt and simple animation
    • Send, reply to, organise and find email in Outlook, including attachments and folders
    • Manage a calendar, contacts and tasks in Outlook

    Who should attend

    New or inexperienced computer users: new employees being onboarded, administrative, reception and support staff, frontline staff moving into computer-based roles, and long-serving employees who never received formal training. No previous computer experience is needed. Staff who already use Windows comfortably may prefer the three-day Microsoft Office Essentials course.

    Course outline

    Day 1 – The computer, Windows and staying safe online

    Computer basics
    • Hardware and software: what each part does
    • Starting up, signing in, locking and shutting down
    • Using the mouse, keyboard and touchpad efficiently
    • Caring for equipment and working comfortably at a screen
    Working with Windows
    • The desktop, Start menu, taskbar and search
    • Opening, resizing, snapping and switching between windows
    • Settings for display, sound and accessibility
    • Closing a program that has stopped responding
    Files and folders
    • File Explorer: drives, folders and file types
    • Creating, renaming, copying, moving and deleting files
    • Saving to the computer, OneDrive or a shared drive
    • Finding lost files and using the Recycle Bin
    The internet and online safety
    • Using a web browser: tabs, bookmarks and downloads
    • Searching effectively and judging whether a source is reliable
    • Strong passwords and multi-factor sign-in
    • Recognising phishing and scam messages
    • Protecting personal information under POPIA
    Keyboard practice
    • Home-row keys and good posture
    • Short drills to build typing speed and accuracy
    • Everyday keyboard shortcuts

    Day 2 – Microsoft Word

    Getting started in Word
    • The ribbon, views and the File menu
    • Creating a document from blank or from a template
    • Typing, selecting and editing text
    • Saving in Word and PDF formats
    Formatting text and paragraphs
    • Fonts, size, colour and emphasis
    • Alignment, line spacing and indents
    • Bulleted and numbered lists
    • Format Painter and quick styles
    Tables and graphics
    • Inserting a table and adding rows and columns
    • Formatting a table with table styles
    • Inserting pictures, shapes and text boxes
    • Wrapping text around graphics
    Page layout, checking and printing
    • Margins, orientation and page breaks
    • Headers, footers and page numbers
    • Spelling, grammar and Find and Replace
    • Print preview and printing

    Day 3 – Microsoft Excel

    Getting started in Excel
    • Workbooks, worksheets, cells and ranges
    • Entering text, numbers and dates
    • Moving, copying and filling data with AutoFill
    • Adding, renaming and moving worksheets
    Formulas and simple functions
    • Formulas to add, subtract, multiply and divide
    • SUM, AVERAGE, MIN, MAX and COUNT
    • Copying formulas and why references change
    • Checking results for common errors
    Formatting and lists
    • Number, currency and date formats
    • Column widths, borders and fill colours
    • Turning a range into an Excel Table
    • Sorting and filtering a list
    Charts and printing
    • Creating a column, bar or pie chart
    • Adding titles and data labels
    • Page setup, print titles and fitting to one page
    • Printing a selection or saving as PDF

    Day 4 – Microsoft PowerPoint

    Building a presentation
    • Starting from a blank presentation or a design template
    • Slide layouts, adding and reordering slides
    • Adding text and bullet points
    • Normal, Slide Sorter and Reading views
    Visual content
    • Inserting pictures, icons and shapes
    • SmartArt for processes and organisation charts
    • Tables and simple charts on slides
    • Applying themes and colour variants
    Movement and finishing touches
    • Slide transitions
    • Entrance animations for text and objects
    • Headers, footers and slide numbers
    • Speaker notes and printed handouts
    Presenting
    • Running a slide show and moving between slides
    • Presenter View
    • Saving as PDF and sharing a presentation

    Day 5 – Microsoft Outlook and bringing it together

    Email essentials
    • The Outlook window: folders, reading pane and navigation
    • Composing, replying and forwarding
    • Adding, opening and saving attachments
    • Writing clear, professional emails
    Organising the mailbox
    • Folders, flags and categories
    • Searching for messages
    • Signatures and automatic replies
    • Simple rules to file incoming mail
    • Keeping the mailbox within its size limit
    Calendar and meetings
    • Creating appointments and recurring events
    • Sending and responding to meeting invitations
    • Viewing and sharing calendars
    Contacts, tasks and notes
    • Creating and editing contacts and contact groups
    • Tasks and To Do lists
    • Notes
    Bringing the week together
    • A final workplace task using Word, Excel, PowerPoint and Outlook
    • Review and personal action plan

    How it is delivered

    Five days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; every delegate works on a computer throughout. Laptops with the software can be supplied on request. Workbook, practice files and quick-reference guides included.

    Certificate: Delegates receive a BOTI certificate of attendance. This is a non-accredited short course; the training spend may count towards your B-BBEE skills development – check with your verification agency.

    Frequently asked questions

    Do delegates need any computer experience?

    No. Day one starts with the computer and Windows, and the pace is set for beginners.

    Can you run this course at our offices?

    Yes – on-site anywhere in South Africa, at a BOTI venue or live online, for one delegate up to groups of about 20. Laptops with the software can be supplied on request.

    Is it accredited?

    No – it is a non-accredited short course and delegates receive a BOTI certificate of attendance.

    Are there shorter options?

    Yes. Introduction to Computers and Microsoft Office Basics (2 days) covers the computer, Windows and first steps in Office. Microsoft Office Essentials (3 days) covers Word, Excel and PowerPoint for people who already use a computer.

    Can the exercises use our own documents?

    Yes. Send us a few of your templates or reports beforehand and the facilitator builds them into the practice tasks.

    Related courses

    Frequently Asked Questions

    Is this course accredited?

    No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.

    Can this course be delivered in-house at our premises?

    Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.

    How do I book or get a quote?

    Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.

    Can this training count towards our B-BBEE scorecard?

    Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.

    Do you tailor the training to our industry?

    Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.

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