Module One: Getting Started- Housekeeping Items
- The Parking Lot
- Workshop objectives
Module Two:Introduction to Sensitivity Training- Definition
- History
- Who Needs It?
- Goals
- Case Study
- Review Questions
Module Three: Benefits- Raising Awareness
- Interaction
- Behavioral Changes
- Productive Workplace
- Case Study
- Review Questions
Module Four: Stereotypes- Explicit
- Implicit
- Purpose
- Effects
- Case Study
- Review Questions
Module Five: Discrimination- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Six: Sex and Gender Stereotypes- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
| Module Seven: Age- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Eight: Disabilities- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Nine: Religion- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Case Study
- Review Questions
Module Ten: Handling Complaints (I)- Develop Process
- Publish Process
- Train Employees
- Assess the Effectiveness of the Process
- Case Study
- Review Question
Module Eleven: Handling Complaints (II)- Gather Information from the Complainant
- Evaluate the Credibility of the Complaint
- Interview Those Involved
- Take Action Against the Offender
- Case Study
- Review Questions
Module Twelve: Wrapping Up- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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