National Certificate: Business Administration Services NQF Level 02
Qualification Title: National Certificate: Business Administration Services
SAQA I.D. 23833 NQF Level: NQF Level 02 Credits: 130
Course duration: 24 contact days over 12 months
This is an accredited qualification
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
“Time to ‘suit up'”
What you will learn
Administration is an essential field of learning as the competences required by people doing administrative tasks are generic in nature and apply to all businesses in all sectors and to many non-business organisations such as sports and cultural clubs and the like.
The ongoing need for highly skilled administration personnel
Administrative tasks and administration are done at various levels depending upon the nature and size of the organization and its management structure. People involved in administration are known by such terms as secretaries, administrative assistants, administrators and clerks depending on the organization in which they are employed. There is therefore an on-going need for highly skilled administration personnel and a need for a well-developed learning pathway to cater for administrative personnel at the various levels at which they operate.
Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
| The core component contains competencies in Information Handling, Communications, Enterprise/customer service, Technology, Organisation skills, Self-development, Teamwork and Business policies and procedures. The elective component allows the learner to gain specialist knowledge, skills and insight in the areas of Reception, Executive Administration, Financial Services and Banking or in the field in which the learner is employed.
This qualification will enable you to acquire a sufficient level of competence in the unit standards which make up the qualification and which will add value to your work performance. This qualification is intended to enhance the provision of entry-level service within the field of Administration within all sectors. Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa. Course outcomesAttend to customer enquiries in an office setting Behave in a professional manner in a business environment Conduct basic financial transactions Contribute to the health, safety and security of the workplace Demonstrate an understanding of a selected business environment Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa. Demonstrate knowledge of and produce word processing documents using basic functions Demonstrate the ability to use electronic mail software to send and receive messages Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality Investigate the structure of an organization as a workplace Keep informed about current affairs related to one`s own industry Maintain an existing information system in a business environment Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa. Manage time and work processes within a business environment Operate a personal computer system Operate and take care of equipment in an office environment Operate in a team Operate personal computer peripherals Organise oneself in the workplace Process incoming and outgoing telephone calls Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa. Process numerical and text data in a business environment Receive and execute instructions Maintain effective working relationships with other members of staff Access and use information from texts Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems Demonstrate understanding of rational and irrational numbers and number systems Maintain and adapt oral communication Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts Respond to literary texts Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa. Use mathematics to investigate and monitor the financial aspects of personal and community life Work with a range of patterns and functions and solve problems Write for a defined context Apply knowledge of self in order to make a personal decision Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution Demonstrate knowledge and understanding of the structures that reinforce and support human rights in South Africa Do basic research Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
Who is this course suitable for?This qualification is suitable for those individuals who are, or wish to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 3. You might also like: National Certificate: Business Administration Services Further Education and Training Certificate: Business Administration Services General Education and Training Certificate: Business Practice Learn more about business administration and management and administrative support services, book your seat now on BOTI’s National Certificate: Business Administration Services Course or enroll on one of BOTI’s business admin courses now. BOTI offers business training programmes across South Africa.
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