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DTSTART;TZID=UTC:20221025T080000
DTEND;TZID=UTC:20221026T170000
DTSTAMP:20260605T134758
CREATED:20220729T081230Z
LAST-MODIFIED:20220729T081230Z
UID:153099-1666684800-1666803600@www.boti.co.za
SUMMARY:Taking charge as a Leader & Closing the Gap between Specialist and Manager \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseTaking charge as a Leader & Closing the Gap between Specialist and Manager \nSo\, you are a technical specialist.   Suddenly\, you are excelling at what you do and senior management places you in charge of an important project that comes\, yes\, with not only technical resources but also with a team of people for you to manage and you have no idea where to begin.  Now\, you are very good at your job from a technical point of view and although you have much to offer in terms of knowledge and expertise\, this is your first time facing the task of managing a team of people.  Suddenly\, you realize that there are distinct differences between management and leadership that were not obvious to you until now and you know that you need to close the gap between being a specialist and taking on the mantle of leadership so that you can move forward with confidence. \nThis course is an opportunity to help you grow in mastering leadership techniques in that you will effectively be able to explain the concept of leadership\, differentiate between the concepts of management and leadership\, evaluate the impact of the leadership techniques put in place and apply those techniques to individuals and teams. \nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nTake the leap and learn to lead.  A positive step towards learning how to:\n\nDifferentiate between the concepts of leadership and management.\nExplain the concept of leadership.\nEvaluate the impact of the leadership techniques applied.\nApply leadership techniques to individuals and teams within the work context.\nIdentify the roles and qualities of a leader.\nUnderstand leadership theories.\nUnderstand the circumstances within which a team leader manages and leads.\nFormulate team leadership approach according to individual needs and organisational requirements.\n\nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Taking charge as a Leader & Closing the Gap between Specialist and Manager course\nUpon successful completion of this course you will have mastered your leadership skills in the following areas:\n\nUnderstand the concept of leadership as per accepted definitions.\nUnderstand the various qualities of a leader including empathy\, objectivity\, transparency\, accountability\, responsibility\, honesty\, integrity\, assertiveness\, consistency and making reference to present and historical leaders.\nUnderstand the various roles of a leader including visionary capabilities\, the capacity to innovate\, the ability to motivate oneself and others\, knowing how to create synergies and facilitating a developmental environment.\nDifferentiate between the concepts of management and leadership by means of practical examples and working scenarios.\nUnderstanding the circumstances in which a team leader manages and leads as applied to practical examples in the work context.\nApply leadership techniques to individuals and teams within the work context using techniques such as trait leadership\, leadership based on behavior styles\, servant leadership and transformational leadership.\nIdentify and apply various theories of leadership.\nImplement various leadership techniques in order to improve group dynamics and achieve objectives.\nCritically evaluate the impact of the leadership techniques applied and adjust where necessary.\n\nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nThis Unit Standard course is aligned to Unit Standard 242824:  Apply leadership concepts in a work context \nTestimonials\nMelissa Bester – Aveng Grinkaker-LTA Mechanical & Electrical \n‘I have learnt more about myself\, my skills and how to make some positive changes.  I did not expect the course to be so informative and positive and inspiring.  I feel like a different person.  For me\, the course was more than what I expected\, so I would not change anything.  The facilitator was amazing.‘ \nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Developing your Interpersonal Skills to Effectively Resolve Conflict \nMonitoring Individual Performance to create High Functioning teams \nEmpower yourself with Essential Conflict Management Skills \nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/taking-charge-as-a-leader-closing-the-gap-between-specialist-and-manager-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Supervisory & Team Leader Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-leadership.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221025T080000
DTEND;TZID=UTC:20221026T170000
DTSTAMP:20260605T134758
CREATED:20220729T073625Z
LAST-MODIFIED:20220729T073625Z
UID:153040-1666684800-1666803600@www.boti.co.za
SUMMARY:Excel for Beginners\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\n  per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS Excel for beginners\nMicrosoft Excel is perhaps the single most important software program used in business today.  Particularly in the field of information systems\, Excel is an essential end-user computing tool.  Many business professionals use Excel to perform everyday functional tasks and an increasing number of people rely on Excel as a decision support tool.   Excel enables users to unlock the potential of their data by using formulas across a grid of cells.  Data is inserted into individual cells in rows or columns which allows sorting and filtering. \nThis course will enable you to create a spreadsheet from a given specification\, manipulate data using cells\, label cells and formula cells and perform basic sums such as addition\, subtraction\, multiplication\, division and sum.  You will also learn to create leading edge presentations using a number of different features such as pie charts and graphs and add colour to your presentation using the fill color function.   A host of other key functions such as conditional formatting which enables you to easily spot trends and patterns in data is merely scratching the surface of what Excel can do. \nYour formula for success with Excel gets even better when you enrol for BOTI’s MS Excel for beginners course!   BOTI offers Microsoft Excel courses\, computer short courses and computer training programmes.  BOTI offers business training programmes across South Africa. \nCourse duration\n1 day\nUnlock data potential and create winning formula spreadsheets in Excel.  You will learn: \n\nThe principles of creating spreadsheets.\nHow to create\, open and save spreadsheets.\nProduce a spreadsheet from a given specification.\nEdit a spreadsheet.\nFormat a spreadsheet.\nCheck spelling in a spreadsheet.\nPrint a spreadsheet using features specific to spreadsheets.\nThe differences between data cells\, label cells and formula cells.\nThe benefits of saving a file in different formats.\nHow to use the functions of addition\, subtraction\, multiplication\, division and sum.\n\nBenefits of attending:  MS Excel for beginners course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using Excel including: \n\nBuilding charts and graphs such as pie\, column\, line\, bar\, and scatter charts.\nUsing conditional formatting to add colour\, bold and italics.\nBringing data together in a single location such as importing text and images and files from external sources.\nThe various properties of a spreadsheet including ribbon\, file tab\, quick access toolbar\, window controls\, title bar\, status bar\, flash fill\, separate workbook windows\, quick analysis\, table slicers\, changing column widths and row heights.\nUnderstanding the various uses of Excel including but not limited to for finance\, school applications\, forms\, lists and sports.\nUsing separate workbook windows to compare formulas between workbooks.\nUse Recommended PivotTables to assist you to create the most appropriate PivotTable.\nChanging column widths and row heights.\nEasily edit cells using the formula bar.\nCreating and using formulas using the point and click method.\nSaving files in various formats.\nInserting\, deleting\, moving and hiding rows and columns.\nUsing AutoFill to help save time when entering multiple sets of data.\nFitting and scaling content prior to printing a spreadsheet.\n\nYour formula for success with Excel gets even better when you enrol for BOTI’s MS Excel for beginners course!   BOTI offers Microsoft Excel courses\, computer short courses and computer training programmes.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is suitable for those individuals who are seeking to improve their computer skills. \nThis Unit Standard course is aligned to Unit Standard 116937:  Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets \nTestimonials from similar courses\nAmanda Cunningham – Endeavour\, Gold Mining \n‘I gained better insight and understanding of Excel and am more comfortable operating the app.  I learnt formulas\, pivot tables and consolidating.  The course was relaxed and informative.’ \nBianca Steytler – Meridian Agrochemical Company (Pty) Ltd \n‘I learnt a lot of new formulas and tricks to automate processes.  What went well for me was hands-on learning with examples from our own work put into perspective.  The best thing about this course was formulas and actual examples to practice on.’ \nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘What went well for me was the use of formulas and pivot tables and I now have more knowledge on how to use Excel better.’ \nKatrien de Ridder – Meridian Agrochemical Company (Pty) Ltd \n‘I learned new skills regarding formulas\, functions and pivot tables.. \nDiederick Klopper – Meridian Agrochemical Company (Pty) Ltd \n‘I can now easily set up my data into Excel.’ \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nAccredited Computer Courses\nYou might also enjoy: \nIntroduction to computers  \nExcel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula \nCreating spectacular charts and graphs using Excel
URL:https://www.boti.co.za/event/excel-for-beginners-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/png:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-Excel-beginners.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221025T080000
DTEND;TZID=UTC:20221026T170000
DTSTAMP:20260605T134758
CREATED:20220729T071818Z
LAST-MODIFIED:20220729T071818Z
UID:152993-1666684800-1666803600@www.boti.co.za
SUMMARY:Adding value in Managing a Diverse Workforce \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseAdding value in Managing a Diverse Workforce \nToday\, South Africa’s workforce is made up of individuals from a host of diverse backgrounds and cultures.  The ability to understand and manage all types of people is critical to achieving business goals. \nThis interesting and illuminating course covers the important aspects of what you would typically come across in dealing with people who not only have many differences but many similarities too and how these can be leveraged to maximize efficiencies in the workplace. \nYou will be adding value by understanding the reality of diversity and its value in a unit and you will learn how to manage team members while taking into account their similarities as well as their differences by aligning these to the benefit of achieving common goals.  You will also learn how to deal with disagreements and conflicts that arise from diversity in a unit. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nCourse duration\n2 days \nThis highly informative course will help you gain an in-depth understanding of the true value of diversity and take you through practical steps towards: \n\nDemonstrating an understanding of the reality of diversity and its value in a unit.\nDealing with disagreements and conflicts arising from diversity in a unit.\nDemonstrating knowledge and understanding of diversity in the workplace.\nManaging team members while taking into account their similarities and their differences.\nAligning similarities and differences to the benefit of common objectives.\nUnderstand what is meant by diversity.\nUnderstanding different cultures.\nUnderstanding different values.\n\nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  Adding value in managing a diverse workforce course\nUpon successful completion of this course you will understand the various aspects involved in managing diversity in the workplace including: \n\nDiversity issues related to race\, gender\, age\, disabilities\, religion\, job title\, physical appearance\, sexual orientation\, nationality\, multi- culturalism\, competency\, training\, experience and personal habits.\nThe benefits of valuing diversity in the workplace.\nHow diversity impacts organizational culture.\nUnderstanding the barriers to making diversity an imperative.\nManaging diversity and its impact on business.\nThe benefits of effectively managing diversity.\nChallenges around diversity in the workplace.\nInternal obstacles around diversity in the workplace.\nExternal obstacles around diversity in the workplace.\nRacism as a hindrance to managing diversity.\nReasons for managing diversity in the workplace.\nHow to effectively go about managing diversity in the workplace.\n\nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nTestimonials from similar courses\nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nThis course is aligned to Unit Standard 252043:  Manage a diverse work force to add value \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/adding-value-in-managing-a-diverse-workforce-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-managing-a-diverse-workforce.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221025T080000
DTEND;TZID=UTC:20221026T170000
DTSTAMP:20260605T134758
CREATED:20220729T070407Z
LAST-MODIFIED:20220729T070407Z
UID:152956-1666684800-1666803600@www.boti.co.za
SUMMARY:Excel for Beginners\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\n  per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS Excel for beginners\nMicrosoft Excel is perhaps the single most important software program used in business today.  Particularly in the field of information systems\, Excel is an essential end-user computing tool.  Many business professionals use Excel to perform everyday functional tasks and an increasing number of people rely on Excel as a decision support tool.   Excel enables users to unlock the potential of their data by using formulas across a grid of cells.  Data is inserted into individual cells in rows or columns which allows sorting and filtering. \nThis course will enable you to create a spreadsheet from a given specification\, manipulate data using cells\, label cells and formula cells and perform basic sums such as addition\, subtraction\, multiplication\, division and sum.  You will also learn to create leading edge presentations using a number of different features such as pie charts and graphs and add colour to your presentation using the fill color function.   A host of other key functions such as conditional formatting which enables you to easily spot trends and patterns in data is merely scratching the surface of what Excel can do. \nYour formula for success with Excel gets even better when you enrol for BOTI’s MS Excel for beginners course!   BOTI offers Microsoft Excel courses\, computer short courses and computer training programmes.  BOTI offers business training programmes across South Africa. \nCourse duration\n1 day\nUnlock data potential and create winning formula spreadsheets in Excel.  You will learn: \n\nThe principles of creating spreadsheets.\nHow to create\, open and save spreadsheets.\nProduce a spreadsheet from a given specification.\nEdit a spreadsheet.\nFormat a spreadsheet.\nCheck spelling in a spreadsheet.\nPrint a spreadsheet using features specific to spreadsheets.\nThe differences between data cells\, label cells and formula cells.\nThe benefits of saving a file in different formats.\nHow to use the functions of addition\, subtraction\, multiplication\, division and sum.\n\nBenefits of attending:  MS Excel for beginners course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using Excel including: \n\nBuilding charts and graphs such as pie\, column\, line\, bar\, and scatter charts.\nUsing conditional formatting to add colour\, bold and italics.\nBringing data together in a single location such as importing text and images and files from external sources.\nThe various properties of a spreadsheet including ribbon\, file tab\, quick access toolbar\, window controls\, title bar\, status bar\, flash fill\, separate workbook windows\, quick analysis\, table slicers\, changing column widths and row heights.\nUnderstanding the various uses of Excel including but not limited to for finance\, school applications\, forms\, lists and sports.\nUsing separate workbook windows to compare formulas between workbooks.\nUse Recommended PivotTables to assist you to create the most appropriate PivotTable.\nChanging column widths and row heights.\nEasily edit cells using the formula bar.\nCreating and using formulas using the point and click method.\nSaving files in various formats.\nInserting\, deleting\, moving and hiding rows and columns.\nUsing AutoFill to help save time when entering multiple sets of data.\nFitting and scaling content prior to printing a spreadsheet.\n\nYour formula for success with Excel gets even better when you enrol for BOTI’s MS Excel for beginners course!   BOTI offers Microsoft Excel courses\, computer short courses and computer training programmes.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is suitable for those individuals who are seeking to improve their computer skills. \nThis Unit Standard course is aligned to Unit Standard 116937:  Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets \nTestimonials from similar courses\nAmanda Cunningham – Endeavour\, Gold Mining \n‘I gained better insight and understanding of Excel and am more comfortable operating the app.  I learnt formulas\, pivot tables and consolidating.  The course was relaxed and informative.’ \nBianca Steytler – Meridian Agrochemical Company (Pty) Ltd \n‘I learnt a lot of new formulas and tricks to automate processes.  What went well for me was hands-on learning with examples from our own work put into perspective.  The best thing about this course was formulas and actual examples to practice on.’ \nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘What went well for me was the use of formulas and pivot tables and I now have more knowledge on how to use Excel better.’ \nKatrien de Ridder – Meridian Agrochemical Company (Pty) Ltd \n‘I learned new skills regarding formulas\, functions and pivot tables.. \nDiederick Klopper – Meridian Agrochemical Company (Pty) Ltd \n‘I can now easily set up my data into Excel.’ \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nAccredited Computer Courses\nYou might also enjoy: \nIntroduction to computers  \nExcel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula \nCreating spectacular charts and graphs using Excel
URL:https://www.boti.co.za/event/excel-for-beginners-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/png:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-Excel-beginners.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221025T080000
DTEND;TZID=UTC:20221026T170000
DTSTAMP:20260605T134758
CREATED:20220729T065403Z
LAST-MODIFIED:20220729T065403Z
UID:152932-1666684800-1666803600@www.boti.co.za
SUMMARY:Excel Combo - Beginners to Graphs and Problem Solving\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other Course\nBOTi Essential Course – Excel to the power of 3: Beginners + Problem solving + Graphs/Charts = Winning Formula Training : Course Introduction\nDon’t be terrified of spreadsheets!  You don’t need to be  a  numbers boffin to master  the basics of Excel.  This is one of several Excel courses we offer which cater to all levels of expertise\, from beginners to intermediate through to advanced. \nWelcome to the world of Excel.  Microsoft Excel is perhaps the single most important software program used in business today.  Particularly in the field of information systems\, Excel is an essential end-user computing tool.  Many business professionals use Excel to perform everyday functional tasks and an increasing number of people rely on Excel as a decision support tool. \nExcel enables users to unlock the potential of their data by using formulas across a grid of cells.  Data is inserted into individual cells in rows or columns which allows sorting and filtering. \nThe first part of this power course focusses on showing you how to create a spreadsheet from a given specification\, manipulate data using cells\, label cells and formula cells and perform basic sums such as addition\, subtraction\, multiplication\, division and sum. \nIn the second part you will learn how to develop a solution to a specified problem using formulas and built-in functions. \nIn part three we teach you how to create and edit graphs and charts using features that enable you to add colour\, dimension and visual context to a set of data values. \nBOTi Essential Course – Excel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula Training : Course Outline\nUnlock data potential\, solve problems and create visual context with this power packed Excel course for winning formula spreadsheets.  You will learn how to: \n\nApply the principles of creating spreadsheets.\nCreate\, open and save spreadsheets.\nProduce a spreadsheet from a given specification.\nPrepare and produce a spreadsheet to provide a solution to a given problem.\nAdjust settings to customise the view and preferences of the spreadsheet application.\nWork with multiple worksheets.\nCreate and edit a graph/chart\nLoad data from an external data source to produce a given spreadsheet result.\nInsert and edit objects in a spreadsheet.\n\nUpon successful completion of this course you will become adept at performing a number of different functions and operations and learn about the various functions of Excel including: \n\nSUM\, COUNT\, AVERAGE\, MAX\, MIN and IF.\nWorking with the basic components of Excel and understanding what each one does including Active Cell\, Column Letter\, Formula Bar\, Name Box\, Row Number and Sheet Tab.\nUnderstanding the various uses of Excel including but not limited to for finance\, school applications\, forms\, lists and sports.\nThe benefits of using spreadsheets including building great charts\, using conditional formatting\, helping to identify trends and bringing data together.\nThe various properties of a spreadsheet including ribbon\, file tab\, quick access toolbar\, window controls\, title bar\, status bar\, flash fill\, separate workbook windows\, quick analysis\, table slicers\, changing column widths and row heights.\nWorking with multiple worksheets to suite the solution to a given problem.\nManipulating cells within the worksheet.\nApplying formulae to worksheets to provide alternative solutions to a given problem.\nApplying simple built-in functions of the spreadsheet application to a given problem.\nApplying formatting to a spreadsheet applicable to a given problem.\nUsing special effects to improve the presentation of the spreadsheet.\nEvaluating a spreadsheet to comply with a given problem.\nCreating and editing all types of graphs/charts including pie\, bar\, column\, line\, scatter and area charts.\nEditing a graph in terms of graph title\, axis titles\, data labels\, background colour\, line or bar colour.\nInserting and editing objects into a spreadsheet including pictures\, images\, charts and auto shapes.\nManipulating objects in a spreadsheet by moving\, copying and resizing.\nUsing a drawing tool to draw an object in the spreadsheet.\n\nTo win with Excel you need the right formulas.   BOTI offers Excel training courses\, Excel short courses and computer short courses.  Enrol now to kick-start your Excel training with BOTI’s Excel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula course.  BOTI offers business training programmes across South Africa. \nBOTi Essential Course – Excel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula Training : Course duration\n3 days \nBOTi Essential Course – Excel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula Training : Who should attend?\nThis course is suitable for those individuals who are seeking to improve their  working  knowledge of Excel. \nTestimonials from similar courses\nAmanda Cunningham – Endeavour\, Gold Mining \n‘I gained better insight and understanding of Excel and am more comfortable operating the app.  I learnt formulas\, pivot tables and consolidating.  The course was relaxed and informative.’ \nBianca Steytler – Meridian Agrochemical Company (Pty) Ltd \n‘I learnt a lot of new formulas and tricks to automate processes.  What went well for me was hands-on learning with examples from our own work put into perspective.  The best thing about this course was formulas and actual examples to practice on.’ \nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘What went well for me was the use of formulas and pivot tables and I now have more knowledge on how to use Excel better.’ \nKatrien de Ridder – Meridian Agrochemical Company (Pty) Ltd \n‘I learned new skills regarding formulas\, functions and pivot tables.. \nDiederick Klopper – Meridian Agrochemical Company (Pty) Ltd \n‘I can now easily set up my data into Excel.’ \nThis Unit Standard course is aligned to:  \nUnit Standard 116937:  Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets \nUnit Standard 116940:  Use a Graphical User Interface (GUI)-based spreadsheet application to solve a given problem \nUnit Standard 116943:  Using a Graphical User Interface (GUI)-based spreadsheet application\, enhance the functionality and apply graphs /charts to a spreadsheet \n \nYou might also enjoy:  https://boti.co.za/event/solving-problems-with-writing-excel-macros-with-vba-course-cape-town-3/ \nhttps://boti.co.za/sensitivity-analysis-excel-financial-modelling-advanced-excel-formulas/ \nhttps://boti.co.za/business-valuation-techniques/ \nTo win with Excel you need the right formulas.   BOTI offers Excel training courses\, Excel short courses and computer short courses.  Enrol now to kick-start your Excel training with BOTI’s Excel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/excel-combo-beginners-to-graphs-and-problem-solving-johannesburg-3/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-Excel-power-course.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221024T080000
DTEND;TZID=UTC:20221025T170000
DTSTAMP:20260605T134758
CREATED:20220729T073624Z
LAST-MODIFIED:20220729T073624Z
UID:153039-1666598400-1666717200@www.boti.co.za
SUMMARY:MS Word for Beginners\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS Word for beginners\nAnyone who needs to write and compile documents for business purposes needs to effectively be able to use and get themselves acquainted with word processing and its must-have features.  For instance\, there are word processing features that include editing tools which allow for a quick and easy spell check facility and a wizard that deals with the correct use of grammar that contains a built in dictionary and thesaurus application.  Among many others\, these indispensable checking tools will go a long way towards saving you time and minimizing communication errors so as to enable you to present your texts in an organised and professional manner. \nWhat you will learn from this essential course will enable you to effectively manage your documents whereby you will be able to create tables\, apply different formats\, font styles and colours\, import other elements such as graphic files and save your documents so as to be compatible with other applications.  You will also learn the essentials of the mail merge. \nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa. \nCourse duration \n1 day \nBecome a real word processing whiz when you learn how to:\n\nUse the advanced features of a word processing package on a personal computer including the use of spell check and grammar checking tools.\nCreate and use bulleted and numbered lists and tables.\nImport and position pictures\, images and objects into a word processing document.\nUse the mail merge feature.\nSave the document in a file format so that it can be used in other applications.\nUse of GIFs (Graphic Information Files)\, PNGs\, (Portable Network Graphic)\, PDF (Portable Document Folder) and Jpegs.\nUnderstand the compatibility of file formats.\nCreate a professional layout.\n\nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  MS Word for beginners course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using Word including: \n\nChanging the appearance of a document.\nAdding borders to a document.\nChoosing or creating a specific document template for a specific task.\nInserting and formatting headers and footers.\nInserting page breaks and section breaks.\nInserting symbols\, date and time and page numbers into the text.\nInserting endnotes and footnotes.\nChecking a document for spelling and grammar using the Spell Check and Grammar tools\nUsing the Thesaurus\nCreating lists and tables in a document.\nInserting bulleted or numbered lists into a document.\nCreating a standard table.\nChanging table cell attributes.\nInserting and deleting rows and columns.\nAdding borders to a table.\nUsing the automatic table formatting tool.\nAdding and manipulating pictures\, images and objects in a document.\nAdding and manipulating Autoshapes.\nUsing the mail merge feature.\nCreating a mailing list or data file.\n\nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nNikki Damons – Harith General Partners \n‘I now have improved knowledge of MS Word.  The one on one training was the best thing for me.’ \nThis Unit Standard course is aligned to Unit Standard 7570:  Produce word processing documents for business \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: MS Excel for beginners \nMS Office power course \nIntroduction to computers  \nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/ms-word-for-beginners-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-electronic-mail.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221024T080000
DTEND;TZID=UTC:20221025T170000
DTSTAMP:20260605T134758
CREATED:20220729T071817Z
LAST-MODIFIED:20220729T071817Z
UID:152992-1666598400-1666717200@www.boti.co.za
SUMMARY:Organizational Ethics & Conduct Training \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseOrganizational Ethics & Conduct Training \nWhat is meant by the term ethics?  Essentially\, ethics deals with those issues where good judgement is required in dealing with organizational matters according to a set of norms\, mores and values determined to be commonly accepted behaviours within and throughout the organization.  This is also known as the organizational code of conduct.  The importance of complying with corporate ethics is evident in matters involving personal integrity and how decisions involving appropriate conduct impacts the health of the organization whereby the boundaries between what is constituted as ethical or non-ethical behaviour may be crossed. \nThis intense course will help you to understand and apply the necessary approach towards dealing with matters involving corporate ethics in maintaining organizational health and help you to understand the organizational code of conduct and the importance of following and adhering to its policies and principles. \nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nGet clued up on the corporate code of conduct when you learn:\n\nThe aspects involved with the corporate code of conduct.\nHow to identify and understand ethical issues within the organization.\nThe importance of adhering to the corporate code of conduct.\nThe meaning of the term ‘ethics’.\nWhat is meant by the term inappropriate conduct.\nWhat is meant by the term personal integrity.\nThe consequences of inappropriate conduct.\nThe importance of maintaining organizational values.\n\nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Organizational Ethics & Conduct Training course\nUpon successful completion of this course you will have acquired a working knowledge of organizational ethics and have developed your skills in the following areas:\n\nUnderstanding the code of conduct and ethical issues.\nUnderstanding the purpose of the code of conduct.\nIdentify the principles of a code of conduct.\nUnderstand the relationship between the code of conduct and successful marketing.\nUnderstand the implications of the code of conduct on the organization.\nUnderstand the importance of adhering to the code of conduct.\nSource and obtain code of conduct.\nApply and implement code of conduct.\nIdentify deviations from the code and take remedial action to ensure compliance.\nIdentify and understand organizational ethical issues.\nIdentify deviations from ethical issues and take remedial action to ensure compliance.\n\nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their general management skills. \nThis Unit Standard course is aligned to Unit Standard 10022:  Comply with organizational ethics \nTestimonials\nNomfundo Sithole – Givaudan South Africa (Pty) Ltd \n‘I was personally refreshed on my rights as an employee\, consumer and human.  I now know what ethics are.  The best thing about this course was the integration of business principles and ethics into our daily lives.’ \nKopano Lentsoane –  Givaudan South Africa (Pty) Ltd \n‘The benefits of this course were learning about the entire scope of business ethics.  The overall understanding of the topic and the effects thereof to any business.  What went well for me were  the effects of the info given with regards to the legal aspects which I wasn’t aware of. ‘ \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy:  Mastering Service Level Agreements and Contracts \nMastering Asset and Inventory Management \nEssential Time Management Skills \nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/organizational-ethics-conduct-training-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Specialized Short Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221024T080000
DTEND;TZID=UTC:20221025T170000
DTSTAMP:20260605T134758
CREATED:20220729T070210Z
LAST-MODIFIED:20220729T070210Z
UID:152955-1666598400-1666717200@www.boti.co.za
SUMMARY:MS Word for Beginners\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS Word for beginners\nAnyone who needs to write and compile documents for business purposes needs to effectively be able to use and get themselves acquainted with word processing and its must-have features.  For instance\, there are word processing features that include editing tools which allow for a quick and easy spell check facility and a wizard that deals with the correct use of grammar that contains a built in dictionary and thesaurus application.  Among many others\, these indispensable checking tools will go a long way towards saving you time and minimizing communication errors so as to enable you to present your texts in an organised and professional manner. \nWhat you will learn from this essential course will enable you to effectively manage your documents whereby you will be able to create tables\, apply different formats\, font styles and colours\, import other elements such as graphic files and save your documents so as to be compatible with other applications.  You will also learn the essentials of the mail merge. \nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa. \nCourse duration \n1 day \nBecome a real word processing whiz when you learn how to:\n\nUse the advanced features of a word processing package on a personal computer including the use of spell check and grammar checking tools.\nCreate and use bulleted and numbered lists and tables.\nImport and position pictures\, images and objects into a word processing document.\nUse the mail merge feature.\nSave the document in a file format so that it can be used in other applications.\nUse of GIFs (Graphic Information Files)\, PNGs\, (Portable Network Graphic)\, PDF (Portable Document Folder) and Jpegs.\nUnderstand the compatibility of file formats.\nCreate a professional layout.\n\nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  MS Word for beginners course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using Word including: \n\nChanging the appearance of a document.\nAdding borders to a document.\nChoosing or creating a specific document template for a specific task.\nInserting and formatting headers and footers.\nInserting page breaks and section breaks.\nInserting symbols\, date and time and page numbers into the text.\nInserting endnotes and footnotes.\nChecking a document for spelling and grammar using the Spell Check and Grammar tools\nUsing the Thesaurus\nCreating lists and tables in a document.\nInserting bulleted or numbered lists into a document.\nCreating a standard table.\nChanging table cell attributes.\nInserting and deleting rows and columns.\nAdding borders to a table.\nUsing the automatic table formatting tool.\nAdding and manipulating pictures\, images and objects in a document.\nAdding and manipulating Autoshapes.\nUsing the mail merge feature.\nCreating a mailing list or data file.\n\nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nNikki Damons – Harith General Partners \n‘I now have improved knowledge of MS Word.  The one on one training was the best thing for me.’ \nThis Unit Standard course is aligned to Unit Standard 7570:  Produce word processing documents for business \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: MS Excel for beginners \nMS Office power course \nIntroduction to computers  \nOh my word!  You can become a word processing whiz when you enrol now for BOTI’s MS Word for beginners course!  BOTI offers computer skills training\, computer short courses and MS Office training courses.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/ms-word-for-beginners-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-electronic-mail.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221023T080000
DTEND;TZID=UTC:20221024T170000
DTSTAMP:20260605T134758
CREATED:20220729T081630Z
LAST-MODIFIED:20220729T081630Z
UID:153110-1666512000-1666630800@www.boti.co.za
SUMMARY:Microsoft All-in-One Basic Computer Course \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR37\,922 per person (1 person)\nR30\,116 per person (2 ppl)\nR25\,514 per person (5 ppl)\nR19\,276 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS All-In-One Basic  Course (Introduction to Computers\, MS Word\, PowerPoint\, Excel & Outlook)\nWelcome to the digital world\, where you will find that in today’s business environment almost everything that you do that has anything to do with information relies on computer technology.  With BOTI’s MS Office training courses you will rapidly conquer the world of digital technology. \nDay 1   An introduction to the world of digital processing.  What constitutes hardware\, what constitutes software and how you can maximize computer technologies to create an efficient and smooth running operation. \nDay 2   Introduction to Word.   Effectively manage your documents\, create tables\, apply different formats\, font styles and colours\, import other elements such as graphic files and save your documents so as to be compatible with other applications. \nDay 3  Introduction to Excel.  Create a spreadsheet from a given specification\, manipulate data using cells\, label cells and formula cells and perform basic sums such as addition\, subtraction\, multiplication\, division and sum. \nDay 4  Introduction to PowerPoint.  Create winning formula creative presentations using a number of different features such as inserting shapes\, inserting images\, adding animations and adding SmartArt. \nDay 5  Introduction to Outlook.  How to log on to the Internet and how to use electronic mail (email) software. \nEnrol now for BOTI’s MS Office Power course and take your power into your own hands.  BOTI offers word processing courses\, MS Office training courses and presentation training courses.   BOTI offers business training programmes across South Africa. \nCourse duration\n5 days\nPower up with MS Office when you learn how to:\n\nOperate a personal computer.\nUse the advanced features of a word processing package on a personal computer including the use of spell check and grammar checking tools.\nCreate and use bulleted and numbered lists and tables.\nThe principles of creating spreadsheets.\nHow to create\, open and save spreadsheets\nPrepare and produce a presentation according to a specified brief.\nAdjust settings to customize the view and preferences of the presentation application.\nLog on to the Internet and use electronic mail (email) software to send and receive messages.\nAttach documents or files to an electronic mail (email) message.\n\nEnrol now for BOTI’s MS Office Power course and take your power into your own hands.  BOTI offers word processing courses\, MS Office training courses and presentation training courses.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Microsoft Office Power Course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using a personal computer including:\n\nUnderstanding the basic functions of the Start Menu including Programs\, Documents\, Settings\, Find\, Help and Run.\nLearning the various components including Taskbar (or action bar)\, Background\, Themes\, Display Settings and Activation button (Start).\nLearning about the various ‘Icons’ including My Computer\, My Documents and Network Neighbourhood/My Network Places.\nLearning how to rearrange icons on the desktop including\, auto arrange\, manual\, by file type and aligned.\nCreating desktop shortcut icons including\, text document\, presentation file and spreadsheet file.\nLearning about different types of windows including Modal/non Modal/\, pop-up\, warning\, error\, information and application.\nStarting an application from the Start Menu.\nCreating and editing documents in a word processing package.\nImporting and positioning pictures\, images and objects into a word processing document.\nCreating and using bulleted numbered lists and tables in a word processing document.\nUsing the mail merge feature of a word processing package.\nHow to create\, open and save spreadsheets.\nThe differences between data cells\, label cells and formula cells in a spreadsheet.\nHow to use the functions of addition\, subtraction\, multiplication\, division and sum in a spreadsheet.\nPrinting a spreadsheet using features specific to spreadsheets.\nPreparing and producing a presentation according to a specified brief.\nAdjusting settings to customize the view and preferences of the presentation application.\nWorking with multiple presentations.\nFormatting a presentation\nUsing electronic mail (email) software to send and receive messages.\nAttaching documents or files to an electronic mail (email) message.\nOrganising and managing message folders or directories within electronic mail (email) software.\nUsing address functions.\nAdjusting basic settings.\n\nWho is this course suitable for?\nThis course is part of BOTI’s suite of MS Office training courses and is suitable for those individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nDaniels Cloete – Black Mountain Mining (Pty) Ltd \n‘This course was a real benefit in learning the finer details of PowerPoint. ‘ \nG Green – Black Mountain Mining (Pty) Ltd \n‘Very ‘learning-full’ and insightful.  The facilitator was very helpful and knows the subject very well. \nBianca Steytler – Meridian Agrochemical Company (Pty) Ltd \n‘I learnt a lot of new formulas and tricks to automate processes.  What went well for me was hands-on learning with examples from our own work put into perspective.  The best thing about this course was formulas and actual examples to practice on.’ \nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘What went well for me was the use of formulas and pivot tables and I now have more knowledge on how to use Excel better.’ \nKatrien de Ridder – Meridian Agrochemical Company (Pty) Ltd \n‘I learned new skills regarding formulas\, functions and pivot tables.. \nDiederick Klopper – Meridian Agrochemical Company (Pty) Ltd \n‘I can now easily set up my data into Excel.’ \nThis Unit Standard course is aligned to: \nUnit Standard 7547:  Operate a personal computer system \nUnit Standard 7570:  Produce word processing documents for business \nUnit Standard 116937:  Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets \nUnit Standard 117923:  Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief \nUnit Standard 7571:  Demonstrate the ability to use electronic mail software to send and receive messages \n 
URL:https://www.boti.co.za/event/microsoft-all-in-one-basic-computer-course-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-MS-power-course.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221023T080000
DTEND;TZID=UTC:20221024T170000
DTSTAMP:20260605T134758
CREATED:20220729T081229Z
LAST-MODIFIED:20220729T081229Z
UID:153098-1666512000-1666630800@www.boti.co.za
SUMMARY:Conquering Risk Management Course\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseConquering Risk Management\nOn a daily basis\, every business faces many different types of risk.  In fact\, we are constantly up against many factors that are beyond our immediate realms of control.  These can include environmental risk factors\, such as changes to systems\, location and changes to the environment.  We can also encounter financial risk\, risks involving occupational health as well as safety and environmental risks.  There remains no doubt that strategies need to be put in place that deal with risk mitigation or risk avoidance tactics. \nThis highly informative course will help you understand risk related matters whereby you will learn how to identify potential risks and assess their impact on a business unit and develop appropriate contingency plans for managing and mitigating risk. \nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nDon’t put yourself at risk\, get busy with contingency plans when you learn how to:\n\nUnderstand the impact of risk on business processes and potential risks to staff.\nIdentify potential risks and assess potential business unit impact.\nDevelop contingency plans for managing risk.\nTest and revise contingency plans where necessary.\nIdentify financial risk.\nIdentify environmental risk.\nUnderstand the Occupational Health and Safety Act as it applies to risk.\nUnderstand risk avoidance tactics.\n\nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Conquering Risk Management Course\nUpon successful completion of this course you will have acquired the necessary skills to effectively manage risk in the workplace and have acquired a working knowledge of: \n\nThe concept of risk in terms of accepted theory and practice as it pertains to potential risks to a unit.\nThe various factors that could be identified as potential risk situations to a unit.\nThe role of organizational policies and procedures as they relate to risk management.\nIdentify and document potential risk factors for critical processes in a unit.\nIdentify and document potential scenarios that could constitute a risk to a unit.\nEvaluate the possibility of each potential risk scenario that could occur and record for future use.\nPerform and document an analysis to rate the impact of each risk scenario on a unit.\nDetermine and document priorities result from the impact analysis for implementation in the event of the risk occurring.\nDetermine and document contingency plans in line with organizational policies and procedures.\n\nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for? \nThis course is aimed at managers who are seeking to improve their general management skills. \nThis Unit Standard course is aligned to Unit Standard 252025:  Monitor\, assess and manage risk \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy:  Efficient & Effective Meeting Agenda & Minutes Training \nChairing a Meeting with Confidence \nTaking charge as a Team Leader in achieving company goals \nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/conquering-risk-management-course-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Specialized Short Courses
ATTACH;FMTTYPE=image/png:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-risk.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221023T080000
DTEND;TZID=UTC:20221024T170000
DTSTAMP:20260605T134758
CREATED:20220729T075547Z
LAST-MODIFIED:20230216T105828Z
UID:153074-1666512000-1666630800@www.boti.co.za
SUMMARY:Business Writing Skills for function and Purpose \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness writing skills for function and purpose \nExpert communicators say that the importance of clear\, concise communication in business cannot be over-emphasised.  But\, don’t take anyone’s word for it\, test things for yourself.   Take a piece of communication that you have written and assess its effectiveness in terms of its composition by asking yourself whether it is written with accuracy and clarity\, is concise and most importantly\, whether it conveys the intended message.  You will notice that business writing is both an art and a science where the evidence speaks for itself. \nAchieving excellence in business writing means that using appropriate grammar conventions\, you will\, among other things\, learn how to check for accuracy and recognize errors\, identify the target audience and draft and edit a technical text and present it in different ways using plain language. \nGet writing the right way when you enrol now on BOTI’s Business writing skills for function and purpose course.  BOTI offers business communication courses\, business writing courses and communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nMake yourself clear when you learn how to:\n\nOrganise and structure a text appropriately for a business function.\nIdenfify and collect information needed to write a text specific to a particular function.\nUse textual features and conventions specific to business texts for effective writing.\nPresent a written text for a particular function in a business environment.\nCompose a text using plain language for a specific function.\nIdentify the target audience.\nWrite with the target audience in mind.\nDraft and edit a technical text.\n\nGet writing the right way when you enrol now on BOTI’s Business writing skills for function and purpose course.  BOTI offers business communication courses\, business writing courses and communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business writing skills for function and purpose course\nUpon successful completion of this course you will have acquired a better command of the importance of acquiring good business writing skills including: \n\nApplying correct use of grammar\, punctuation and spelling to a business text.\nUnderstanding the basic terminology used in a typical business environment.\nApplying the correct use of business terminology to specific communication pieces.\nHow to write for the target audience.\nHow to ensure that the communication style is appropriate for the target audience taking care not to use inappropriate or offensive language and terminology.\nHow to know what to write and what not to write.\nHow to present the same information in different ways.\nChecking the information to ensure factual accuracy.\nHow to appropriately structure information to ensure a logical flow throughout the text.\nHow to apply correct use of message tone.\nHow to avoid the use of inappropriate technical terms and jargon.\nHow to apply the conventions of plain language to enhance readability.\nHow to proof read the text to ensure correctness.\nHow to apply correct use of layout and formatting techniques to enhance readability.\nApplying industry and legislative requirements to texts as appropriate.\n\nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nGet writing the right way when you enrol now on BOTI’s Business writing skills for function and purpose course.  BOTI offers business communication courses\, business writing courses and communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are seeking to improve their business communication skills. \nThis Unit Standard course is aligned to Unit Standard 12153:  Use the writing process to compose texts required in the business environment \nTestimonials from similar courses\nJonathan Baloyi – Dariel Solutions \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nYou might also enjoy: Business Communication Strategies: verbal/non-verbal and written  \nAdding value in Managing a Diverse Workforce \nSolving problems with Excel \nGet writing the right way when you enrol now on BOTI’s Business writing skills for function and purpose course.  BOTI offers business communication courses\, business writing courses and communication classes.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/business-writing-skills-for-function-and-purpose-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-writing.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221023T080000
DTEND;TZID=UTC:20221024T170000
DTSTAMP:20260605T134758
CREATED:20220729T073623Z
LAST-MODIFIED:20220729T073623Z
UID:153038-1666512000-1666630800@www.boti.co.za
SUMMARY:Introduction to Computers\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseIntroduction to computers  \nWelcome to the digital world\, where you will find that in today’s business environment almost everything that you do that has anything to do with information relies on computer technology.   The desk top computer\, the laptop and even the tablet all serve as your interface with the outside world. \nThe material covered in this course serves as an introduction to the world of digital processing.  You will learn about what constitutes hardware\, what constitutes software and how you can maximize computer technologies to create an efficient and smooth running operation.  You will learn how to manage computer files and how data is stored as well as how to operate and maintain the various components of a personal computer. \nGet online savvy!  Enrol now for BOTI’s Introduction to Computers course.  BOTI offers computer short courses\, computer training courses and basic computer training.   BOTI offers business training programmes across South Africa. \nCourse duration\n1 day\nGet digital technologies working for you when you learn: \n\nHow to operate a printer\nHow computer data storage works\nHow to manage computer files\nThe basics of personal computer software\nHow to perform personal computer operating system operations\nThe basics of the hardware components of a personal computer\nThe essentials of how to maintain the hardware components of a personal computer\nThe basics of how to operate the hardware components of a personal computer\n\nGet online savvy!  Enrol now for BOTI’s Introduction to Computers course.  BOTI offers computer short courses\, computer training courses and basic computer training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Introduction to computers course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using a personal computer including: \n\nUnderstanding the basic functions of the Start Menu including Programs\, Documents\, Settings\, Find\, Help and Run.\nLearning the various components including Taskbar (or action bar)\, Background\, Themes\, Display Settings and Activation button (Start).\nLearning about the various ‘Icons’ including My Computer\, My Documents and Network Neighbourhood/My Network Places.\nLearning how to rearrange icons on the desktop including\, auto arrange\, manual\, by file type and aligned.\nCreating desktop shortcut icons including\, text document\, presentation file and spreadsheet file.\nLearning about different types of windows including Modal/non Modal/\, pop-up\, warning\, error\, information and application.\nStarting an application from the Start Menu.\nLearning about parts of a window including Title Bar\, Mimimize Button\, Maximize Button\, Restore Button\, Close Button\, Menu Bar\, Tool Bar and Status Bar.\nManipulating windows including opened\, Minimized\, maximized\, moved and closed.\nThe implications of having more than one window open at a time including active and inactive windows\, impact on speed and switching between open windows.\nStarting multiple applications.\nChanging between windows using the keyboard and mouse.\nHow to launch and find information with the HELP facility including Content\, Index and Search.\nUsing a pointing device including mouse\, trackball\, touchpad and touchscreen.\nUsing a pointing device to select objects including single click\, double click and alternate click.\nLearning different methods of using ‘drag and drop’ with the pointing device.\nChanging various print options prior to printing an object.\nAltering the various printer properties including paper size\, orientation\, paper source and resolution.\n\nGet online Savvy!  Enrol now for BOTI’s Introduction to Computers course.  BOTI offers computer short courses\, computer training courses and basic computer training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nSolomon – Smoke Customer Intelligence (Pty) Ltd \n‘Everything about this course was good.  I enjoyed the course.’ \nThis Unit Standard course is aligned to Unit Standard 7547:  Operate a personal computer system \nYou might also enjoy: MS Office power course \nExcel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula \nCreating spectacular charts and graphs using Excel
URL:https://www.boti.co.za/event/introduction-to-computers-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-introduction-to-computers.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221023T080000
DTEND;TZID=UTC:20221024T170000
DTSTAMP:20260605T134758
CREATED:20220729T073224Z
LAST-MODIFIED:20220729T073224Z
UID:153029-1666512000-1666630800@www.boti.co.za
SUMMARY:Microsoft All-in-One Basic Computer Course \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR37\,922 per person (1 person)\nR30\,116 per person (2 ppl)\nR25\,514 per person (5 ppl)\nR19\,276 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS All-In-One Basic  Course (Introduction to Computers\, MS Word\, PowerPoint\, Excel & Outlook)\nWelcome to the digital world\, where you will find that in today’s business environment almost everything that you do that has anything to do with information relies on computer technology.  With BOTI’s MS Office training courses you will rapidly conquer the world of digital technology. \nDay 1   An introduction to the world of digital processing.  What constitutes hardware\, what constitutes software and how you can maximize computer technologies to create an efficient and smooth running operation. \nDay 2   Introduction to Word.   Effectively manage your documents\, create tables\, apply different formats\, font styles and colours\, import other elements such as graphic files and save your documents so as to be compatible with other applications. \nDay 3  Introduction to Excel.  Create a spreadsheet from a given specification\, manipulate data using cells\, label cells and formula cells and perform basic sums such as addition\, subtraction\, multiplication\, division and sum. \nDay 4  Introduction to PowerPoint.  Create winning formula creative presentations using a number of different features such as inserting shapes\, inserting images\, adding animations and adding SmartArt. \nDay 5  Introduction to Outlook.  How to log on to the Internet and how to use electronic mail (email) software. \nEnrol now for BOTI’s MS Office Power course and take your power into your own hands.  BOTI offers word processing courses\, MS Office training courses and presentation training courses.   BOTI offers business training programmes across South Africa. \nCourse duration\n5 days\nPower up with MS Office when you learn how to:\n\nOperate a personal computer.\nUse the advanced features of a word processing package on a personal computer including the use of spell check and grammar checking tools.\nCreate and use bulleted and numbered lists and tables.\nThe principles of creating spreadsheets.\nHow to create\, open and save spreadsheets\nPrepare and produce a presentation according to a specified brief.\nAdjust settings to customize the view and preferences of the presentation application.\nLog on to the Internet and use electronic mail (email) software to send and receive messages.\nAttach documents or files to an electronic mail (email) message.\n\nEnrol now for BOTI’s MS Office Power course and take your power into your own hands.  BOTI offers word processing courses\, MS Office training courses and presentation training courses.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Microsoft Office Power Course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using a personal computer including:\n\nUnderstanding the basic functions of the Start Menu including Programs\, Documents\, Settings\, Find\, Help and Run.\nLearning the various components including Taskbar (or action bar)\, Background\, Themes\, Display Settings and Activation button (Start).\nLearning about the various ‘Icons’ including My Computer\, My Documents and Network Neighbourhood/My Network Places.\nLearning how to rearrange icons on the desktop including\, auto arrange\, manual\, by file type and aligned.\nCreating desktop shortcut icons including\, text document\, presentation file and spreadsheet file.\nLearning about different types of windows including Modal/non Modal/\, pop-up\, warning\, error\, information and application.\nStarting an application from the Start Menu.\nCreating and editing documents in a word processing package.\nImporting and positioning pictures\, images and objects into a word processing document.\nCreating and using bulleted numbered lists and tables in a word processing document.\nUsing the mail merge feature of a word processing package.\nHow to create\, open and save spreadsheets.\nThe differences between data cells\, label cells and formula cells in a spreadsheet.\nHow to use the functions of addition\, subtraction\, multiplication\, division and sum in a spreadsheet.\nPrinting a spreadsheet using features specific to spreadsheets.\nPreparing and producing a presentation according to a specified brief.\nAdjusting settings to customize the view and preferences of the presentation application.\nWorking with multiple presentations.\nFormatting a presentation\nUsing electronic mail (email) software to send and receive messages.\nAttaching documents or files to an electronic mail (email) message.\nOrganising and managing message folders or directories within electronic mail (email) software.\nUsing address functions.\nAdjusting basic settings.\n\nWho is this course suitable for?\nThis course is part of BOTI’s suite of MS Office training courses and is suitable for those individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nDaniels Cloete – Black Mountain Mining (Pty) Ltd \n‘This course was a real benefit in learning the finer details of PowerPoint. ‘ \nG Green – Black Mountain Mining (Pty) Ltd \n‘Very ‘learning-full’ and insightful.  The facilitator was very helpful and knows the subject very well. \nBianca Steytler – Meridian Agrochemical Company (Pty) Ltd \n‘I learnt a lot of new formulas and tricks to automate processes.  What went well for me was hands-on learning with examples from our own work put into perspective.  The best thing about this course was formulas and actual examples to practice on.’ \nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘What went well for me was the use of formulas and pivot tables and I now have more knowledge on how to use Excel better.’ \nKatrien de Ridder – Meridian Agrochemical Company (Pty) Ltd \n‘I learned new skills regarding formulas\, functions and pivot tables.. \nDiederick Klopper – Meridian Agrochemical Company (Pty) Ltd \n‘I can now easily set up my data into Excel.’ \nThis Unit Standard course is aligned to: \nUnit Standard 7547:  Operate a personal computer system \nUnit Standard 7570:  Produce word processing documents for business \nUnit Standard 116937:  Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets \nUnit Standard 117923:  Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief \nUnit Standard 7571:  Demonstrate the ability to use electronic mail software to send and receive messages \n 
URL:https://www.boti.co.za/event/microsoft-all-in-one-basic-computer-course-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-MS-power-course.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221023T080000
DTEND;TZID=UTC:20221024T170000
DTSTAMP:20260605T134758
CREATED:20220729T072823Z
LAST-MODIFIED:20220729T072823Z
UID:153020-1666512000-1666630800@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221023T080000
DTEND;TZID=UTC:20221024T170000
DTSTAMP:20260605T134758
CREATED:20220729T070209Z
LAST-MODIFIED:20220729T070209Z
UID:152954-1666512000-1666630800@www.boti.co.za
SUMMARY:Introduction to Computers\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseIntroduction to computers  \nWelcome to the digital world\, where you will find that in today’s business environment almost everything that you do that has anything to do with information relies on computer technology.   The desk top computer\, the laptop and even the tablet all serve as your interface with the outside world. \nThe material covered in this course serves as an introduction to the world of digital processing.  You will learn about what constitutes hardware\, what constitutes software and how you can maximize computer technologies to create an efficient and smooth running operation.  You will learn how to manage computer files and how data is stored as well as how to operate and maintain the various components of a personal computer. \nGet online savvy!  Enrol now for BOTI’s Introduction to Computers course.  BOTI offers computer short courses\, computer training courses and basic computer training.   BOTI offers business training programmes across South Africa. \nCourse duration\n1 day\nGet digital technologies working for you when you learn: \n\nHow to operate a printer\nHow computer data storage works\nHow to manage computer files\nThe basics of personal computer software\nHow to perform personal computer operating system operations\nThe basics of the hardware components of a personal computer\nThe essentials of how to maintain the hardware components of a personal computer\nThe basics of how to operate the hardware components of a personal computer\n\nGet online savvy!  Enrol now for BOTI’s Introduction to Computers course.  BOTI offers computer short courses\, computer training courses and basic computer training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Introduction to computers course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using a personal computer including: \n\nUnderstanding the basic functions of the Start Menu including Programs\, Documents\, Settings\, Find\, Help and Run.\nLearning the various components including Taskbar (or action bar)\, Background\, Themes\, Display Settings and Activation button (Start).\nLearning about the various ‘Icons’ including My Computer\, My Documents and Network Neighbourhood/My Network Places.\nLearning how to rearrange icons on the desktop including\, auto arrange\, manual\, by file type and aligned.\nCreating desktop shortcut icons including\, text document\, presentation file and spreadsheet file.\nLearning about different types of windows including Modal/non Modal/\, pop-up\, warning\, error\, information and application.\nStarting an application from the Start Menu.\nLearning about parts of a window including Title Bar\, Mimimize Button\, Maximize Button\, Restore Button\, Close Button\, Menu Bar\, Tool Bar and Status Bar.\nManipulating windows including opened\, Minimized\, maximized\, moved and closed.\nThe implications of having more than one window open at a time including active and inactive windows\, impact on speed and switching between open windows.\nStarting multiple applications.\nChanging between windows using the keyboard and mouse.\nHow to launch and find information with the HELP facility including Content\, Index and Search.\nUsing a pointing device including mouse\, trackball\, touchpad and touchscreen.\nUsing a pointing device to select objects including single click\, double click and alternate click.\nLearning different methods of using ‘drag and drop’ with the pointing device.\nChanging various print options prior to printing an object.\nAltering the various printer properties including paper size\, orientation\, paper source and resolution.\n\nGet online Savvy!  Enrol now for BOTI’s Introduction to Computers course.  BOTI offers computer short courses\, computer training courses and basic computer training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nSolomon – Smoke Customer Intelligence (Pty) Ltd \n‘Everything about this course was good.  I enjoyed the course.’ \nThis Unit Standard course is aligned to Unit Standard 7547:  Operate a personal computer system \nYou might also enjoy: MS Office power course \nExcel to the power of 3: Beginners + Problem solving + graphs/charts = winning formula \nCreating spectacular charts and graphs using Excel
URL:https://www.boti.co.za/event/introduction-to-computers-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-introduction-to-computers.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221019T080000
DTEND;TZID=UTC:20221020T170000
DTSTAMP:20260605T134758
CREATED:20220729T063959Z
LAST-MODIFIED:20220729T063959Z
UID:152900-1666166400-1666285200@www.boti.co.za
SUMMARY:Creative Problem Solving and critical thinking course\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other Course\nCourse Introduction\nYou will dig this course.  Yes\, literally\, you will be digging….for problems!  Since\, during the course of most if not all projects\, every manager will discover that certain things may go awry that are completely unanticipated and more often than not lie beyond the realms of control.  Yet\, often\, the root causes may not be immediately obvious and various aspects of the project may need to be investigated in order to establish where problems may have occurred and how to rectify them in order to get things back on track. \nThe purpose of this course is to help you to become an expert interrogator and investigator of problems and to get you into the right space that enables you to excel at applying creative thinking to problem solving.  You will first learn how to suitably investigate and accurately define the problem and from there how to generate appropriate solutions.  You will then be taken through the steps of how to go about implementing the required solutions as well as how to evaluate their overall effectiveness in terms of achieving excellence in project delivery. \nBOTI offers management classes\, training courses for managers and leadership programs for managers.  Book your seat now on BOTI’s Creative Problem Solving and Critical Thinking course.  BOTI offers business training programmes across South Africa. \n\nCourse Outline\nInterrogate and identify……the problem that is.   Then get digging and solve and you will discover how to:\n\nThoroughly investigate the problem.\nDefine the problem.\nGenerate problem solutions.\nImplement solutions.\nEvaluate the effectiveness of solutions.\nInvolve various stakeholders in problem solving process.\nEffectively use problem solving techniques.\nInvolve stakeholders prior to implementing solutions in order to obtain commitment.\n\nBOTI offers management classes\, training courses for managers and leadership programs for managers.  Book your seat now on BOTI’s Creative Problem Solving and Critical Thinking course.  BOTI offers business training programmes across South Africa. \n \nThe Solution\nBenefits of attending:  Creative Problem Solving and critical thinking course\nUpon successful completion of this course you will have acquired the necessary skills to effectively apply critical thinking to problem solving and will have become proficient in the following areas: \n\nDefine the problem in line with verified information.\nUnderstand what constitutes verified information including facts and opinions whether positive or negative\, future implications of no action and emotions.\nConsult with stakeholders and role-players to ensure that they contribute to the various stages of the problem-solving process.\nExplore techniques in the formulation of the problem definition according to theory and practice and select a technique in line with the problem context.\nInvestigate the problem to ascertain the various components.\nObtain further information as required and critically examine in terms of relevance to the problem.\nDevelop problem solutions using a range of problem solving techniques including the Delphi Technique\, Mapping\, Computer Modelling\, Observation\, Questionnaires\, Experiments\, Brainstorming and other creative thinking techniques.\nIdentify and assign appropriate weightings to criteria to enable ranking of proposed solutions in terms of feasibility\, time\, cost\, resource implications\, stakeholder commitment and logistics.\nEvaluate possible solutions against established criteria in order to determine suitability.\nImplement the most viable solutions in accordance with given criteria.\nEvaluate the effectiveness of the solution in terms of the problem definition and apply corrective action where necessary.\n\nBOTI offers management classes\, training courses for managers and leadership programs for managers.  Book your seat now on BOTI’s Creative Problem Solving and Critical Thinking course.  BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\n\nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and managers who are interested in learning about business problem solving techniques and seeking to broaden their management skills. \nThis Unit Standard course is aligned to Unit Standard 242817:  Solve problems\, make decisions and implement solutions \n \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Conquering risk management \nEfficient & Effective Meeting Agenda & Minutes Training \nChairing a Meeting with Confidence \nBOTI offers management classes\, training courses for managers and leadership programs for managers.  Book your seat now on BOTI’s Creative Problem Solving and Critical Thinking course.  BOTI offers business training programmes across South Africa.\nDon’t delay.  Skill up at BOTi today.\nBOTi – Get on Course.
URL:https://www.boti.co.za/event/creative-problem-solving-and-critical-thinking-course-johannesburg-2/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Specialized Short Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-problem-solving.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221018T080000
DTEND;TZID=UTC:20221019T170000
DTSTAMP:20260605T134758
CREATED:20220729T065403Z
LAST-MODIFIED:20220729T065403Z
UID:152931-1666080000-1666198800@www.boti.co.za
SUMMARY:Master Effective Business Communication & Presentation Skills\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMaster Effective Business Communication & Presentation Skills\nMastering effective communication in the workplace is part of every senior manager’s journey.  Achieving a measure of excellence in both oral and written communication techniques is a prerequisite in any leadership capacity.  The ability to lead a discussion\, hold formal meetings with confidence\, use voice and body language control to create the desired impact on the audience leading to positive outcomes and gather information to generate reports are examples of some of the skills that need to be harnessed.  In a nutshell – leading effectively through getting the right message across. \nThis powerful course will help you to master the techniques of business communication in that you will have the confidence and know-how to boldly chair meetings or lead discussion panels\, deliver presentations of a high standard and effectively use information gathering techniques to create a wide range of reports. \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nLead with communication excellence when you:\n\nDevelop an in-depth understanding of written and oral communication techniques used in the workplace.\nDeliver effective presentations.\nLead discussions and chair meetings.\nGenerate a variety of workplace reports using various data gathering techniques.\nUnderstand and apply communication theories.\nUnderstand use of body language.\nUnderstand use of voice.\nUnderstand use of dress code.\n\nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Master Effective Business Communication & Presentation Skills course\nUpon successful completion of this course you will have mastered the art of delivering an effective presentation in the following aspects: \n\nEffectively communicate technical information.\nGathering relevant information with which to compile appropriate content.\nSystematically analyse information.\nIdentifying the target audience.\nStructuring reports and presentations in line with the needs of the target audience.\nLogically and clearly structure presentations and reports to suit the needs of the target audience.\nLogically and clearly structuring presentations to address relevant issues.\nLogically\, clearly and articulately presenting information in reports and presentations.\nTechniques for compiling workplace reports.\nWorking with various types of workplace reports.\nUsing various data gathering techniques.\nThe presentation delivery.\n\nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at managers who are required to lead through effective communication and who are seeking to improve their business communication skills. \nTestimonials from similar courses\nQueen Anne Zondo – DIRCO \n‘I was motivated\, inspired and gained self-confidence.  The benefits of the course will always be cherished.’ \nThis Unit Standard course is aligned to Unit Standard 12433:  Use communication techniques effectively \nYou might also enjoy: Key negotiation skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/master-effective-business-communication-presentation-skills-johannesburg-2/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-2-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221017T080000
DTEND;TZID=UTC:20221018T170000
DTSTAMP:20260605T134758
CREATED:20220729T075547Z
LAST-MODIFIED:20220729T075547Z
UID:153073-1665993600-1666112400@www.boti.co.za
SUMMARY:Adding value in Managing a Diverse Workforce \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseAdding value in Managing a Diverse Workforce \nToday\, South Africa’s workforce is made up of individuals from a host of diverse backgrounds and cultures.  The ability to understand and manage all types of people is critical to achieving business goals. \nThis interesting and illuminating course covers the important aspects of what you would typically come across in dealing with people who not only have many differences but many similarities too and how these can be leveraged to maximize efficiencies in the workplace. \nYou will be adding value by understanding the reality of diversity and its value in a unit and you will learn how to manage team members while taking into account their similarities as well as their differences by aligning these to the benefit of achieving common goals.  You will also learn how to deal with disagreements and conflicts that arise from diversity in a unit. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nCourse duration\n2 days \nThis highly informative course will help you gain an in-depth understanding of the true value of diversity and take you through practical steps towards: \n\nDemonstrating an understanding of the reality of diversity and its value in a unit.\nDealing with disagreements and conflicts arising from diversity in a unit.\nDemonstrating knowledge and understanding of diversity in the workplace.\nManaging team members while taking into account their similarities and their differences.\nAligning similarities and differences to the benefit of common objectives.\nUnderstand what is meant by diversity.\nUnderstanding different cultures.\nUnderstanding different values.\n\nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  Adding value in managing a diverse workforce course\nUpon successful completion of this course you will understand the various aspects involved in managing diversity in the workplace including: \n\nDiversity issues related to race\, gender\, age\, disabilities\, religion\, job title\, physical appearance\, sexual orientation\, nationality\, multi- culturalism\, competency\, training\, experience and personal habits.\nThe benefits of valuing diversity in the workplace.\nHow diversity impacts organizational culture.\nUnderstanding the barriers to making diversity an imperative.\nManaging diversity and its impact on business.\nThe benefits of effectively managing diversity.\nChallenges around diversity in the workplace.\nInternal obstacles around diversity in the workplace.\nExternal obstacles around diversity in the workplace.\nRacism as a hindrance to managing diversity.\nReasons for managing diversity in the workplace.\nHow to effectively go about managing diversity in the workplace.\n\nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nTestimonials from similar courses\nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nThis course is aligned to Unit Standard 252043:  Manage a diverse work force to add value \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/adding-value-in-managing-a-diverse-workforce-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-managing-a-diverse-workforce.jpg
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221017T080000
DTEND;TZID=UTC:20221018T170000
DTSTAMP:20260605T134758
CREATED:20220729T071816Z
LAST-MODIFIED:20220729T071816Z
UID:152991-1665993600-1666112400@www.boti.co.za
SUMMARY:Empower yourself with Essential Conflict Management Skills\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseEmpower yourself with Essential Conflict Management Skills\nEvery manager needs to be aware that conflict can arise within every team at any given point in time.  This is especially the case when the pressure is on\, deadlines are tight and projects and tasks are difficult to manage.   Conflict situations can arise as a result of personal and professional differences alike and with both internal and external stakeholders and the trick is to learn how to devise the right kind of strategy that will help you to deal with conflict situations both\, down and across\, that is dealing with conflict with superiors as well as conflict within your team and other stakeholders involved with the tasks. \nThis course aims to equip you with the skills and techniques that are necessary to enable you to effectively identify and minimize conflict situations.  You will learn how to formulate a strategy that will enable your working relationships with all stakeholders to stay healthy so that you can get on with the task of getting the job done. \nGet down to the art of conquering conflict and enrol now for BOTI’s Empower Yourself with Essential Conflict Management Skills course.  BOTI offers management skills training\, business management classes and leadership training programmes.  BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nYou step up your game when you get down to the art of conquering conflict.  Let us help you get on with the tasks of learning how to:\n\nIdentify and minimize personal conflict within a unit.\nDevise and apply a suitable strategy that will enable you to establish constructive relationships with your superiors.\nDevise and apply a suitable strategy that will enable you to establish constructive relationships with team members within a unit.\nEffectively liaise and network with internal as well as external stakeholders.\nUnderstand conflict with respect to personal differences.\nUnderstand conflict with respect to professional differences.\nDifferentiate between personal feelings and the actual problem.\n\nGet down to the art of conquering conflict and enrol now for BOTI’s Empower Yourself with Essential Conflict Management Skills course.  BOTI offers management skills training\, business management classes and leadership training programmes.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Empower yourself with Essential Conflict Management Skills course\nUpon successful completion of this course you will have mastered the art of conquering conflict and will have become proficient in the following areas:\n\nIdentify and create networking opportunities with internal as well as external stakeholders.\nIdentify opportunities for effective networking\, attend meetings with a view to instituting new and mutually beneficial contacts.\nInvestigate ways to communicate with stakeholders and implement relevant strategies for the mutual benefit of all parties.\nIn line with policies and procedures keep managers informed of all activities and report on progress and results using verbal or written feedback.\nEstablish a process to acquire and exchange information and seek advice in consultation with the overall management team.\nIn line with the business unit’s policies and procedures\, raise concerns directly with relevant managers over quality of work.\nPresentation of clear and accurate information to management in a timeous manner.\nIn line with business unit policies and procedures communicate information around the procedures for dealing with conflict to all team members in order to instil systematic resolution to conflict situations.\nImplement action plans in order to resolve actual and potential conflict.\nIn line with policies and procedures\, refer conflict situation so appropriate managerial staff where required.\nDevelop and establish constructive relationships with team members in a unit using applied strategies.\nWhere appropriate\, identify and capitalize on opportunities for team members to discuss worki-related as well as personal issues.\nBuild constructive relationships with team members by offering feedback and advice in a positive manner.\nKeep team members informed of any developments and changes that may affect them.\n\nGet down to the art of conquering conflict and enrol now for BOTI’s Empower Yourself with Essential Conflict Management Skills course.  BOTI offers management skills training\, business management classes and leadership training programmes.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nTestimonials from similar courses\nMelissa Bester – Aveng Grinkaker-LTA Mechanical & Electrical \n‘I have learnt more about myself\, my skills and how to make some positive changes.  I did not expect the course to be so informative and positive and inspiring.  I feel like a different person.  For me\, the course was more than what I expected\, so I would not change anything.  The facilitator was amazing.’ \nMichelle Selo – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and discussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nMasheleng Motsoane – Ministry of Agri and Food Security \n‘Eye opening – equipping participants with the knowledge and skills necessary.’ \nGet down to the art of conquering conflict and enrol now for BOTI’s Empower Yourself with Essential Conflict Management Skills course.  BOTI offers management skills training\, business management classes and leadership training programmes.  BOTI offers business training programmes across South Africa. \nThis Unit Standard course is aligned to Unit Standard 252027:  Devise and apply strategies to establish and maintain workplace relationships  \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy:  Effectively Manage Human Resources & Labour Relations \nProfessional presentations course \nFinance for Non Finance Managers \nGet down to the art of conquering conflict and enrol now for BOTI’s Empower Yourself with Essential Conflict Management Skills course.  BOTI offers management skills training\, business management classes and leadership training programmes.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/empower-yourself-with-essential-conflict-management-skills-cape-town/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Management & Leadership
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221016T080000
DTEND;TZID=UTC:20221017T170000
DTSTAMP:20260605T134758
CREATED:20220729T075546Z
LAST-MODIFIED:20220729T075546Z
UID:153072-1665907200-1666026000@www.boti.co.za
SUMMARY:Organizational Ethics & Conduct Training \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseOrganizational Ethics & Conduct Training \nWhat is meant by the term ethics?  Essentially\, ethics deals with those issues where good judgement is required in dealing with organizational matters according to a set of norms\, mores and values determined to be commonly accepted behaviours within and throughout the organization.  This is also known as the organizational code of conduct.  The importance of complying with corporate ethics is evident in matters involving personal integrity and how decisions involving appropriate conduct impacts the health of the organization whereby the boundaries between what is constituted as ethical or non-ethical behaviour may be crossed. \nThis intense course will help you to understand and apply the necessary approach towards dealing with matters involving corporate ethics in maintaining organizational health and help you to understand the organizational code of conduct and the importance of following and adhering to its policies and principles. \nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nGet clued up on the corporate code of conduct when you learn:\n\nThe aspects involved with the corporate code of conduct.\nHow to identify and understand ethical issues within the organization.\nThe importance of adhering to the corporate code of conduct.\nThe meaning of the term ‘ethics’.\nWhat is meant by the term inappropriate conduct.\nWhat is meant by the term personal integrity.\nThe consequences of inappropriate conduct.\nThe importance of maintaining organizational values.\n\nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Organizational Ethics & Conduct Training course\nUpon successful completion of this course you will have acquired a working knowledge of organizational ethics and have developed your skills in the following areas:\n\nUnderstanding the code of conduct and ethical issues.\nUnderstanding the purpose of the code of conduct.\nIdentify the principles of a code of conduct.\nUnderstand the relationship between the code of conduct and successful marketing.\nUnderstand the implications of the code of conduct on the organization.\nUnderstand the importance of adhering to the code of conduct.\nSource and obtain code of conduct.\nApply and implement code of conduct.\nIdentify deviations from the code and take remedial action to ensure compliance.\nIdentify and understand organizational ethical issues.\nIdentify deviations from ethical issues and take remedial action to ensure compliance.\n\nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their general management skills. \nThis Unit Standard course is aligned to Unit Standard 10022:  Comply with organizational ethics \nTestimonials\nNomfundo Sithole – Givaudan South Africa (Pty) Ltd \n‘I was personally refreshed on my rights as an employee\, consumer and human.  I now know what ethics are.  The best thing about this course was the integration of business principles and ethics into our daily lives.’ \nKopano Lentsoane –  Givaudan South Africa (Pty) Ltd \n‘The benefits of this course were learning about the entire scope of business ethics.  The overall understanding of the topic and the effects thereof to any business.  What went well for me were  the effects of the info given with regards to the legal aspects which I wasn’t aware of. ‘ \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy:  Mastering Service Level Agreements and Contracts \nMastering Asset and Inventory Management \nEssential Time Management Skills \nBOTI offers organizational management training\, business leadership training and management classes.  Book your seat now on BOTI’s Organizational Ethics and Conduct Training course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/organizational-ethics-conduct-training-durban/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Specialized Short Courses
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221016T080000
DTEND;TZID=UTC:20221017T170000
DTSTAMP:20260605T134758
CREATED:20220729T065206Z
LAST-MODIFIED:20220729T065206Z
UID:152930-1665907200-1666026000@www.boti.co.za
SUMMARY:Mastering Service Level Agreements and Contracts\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMastering Service Level Agreements and Contracts\nBy no means does any business operate in isolation.  A company may provide product and service offerings that rely on other service providers to help them deliver on their customer value proposition.  For instance\, a motor vehicle manufacturer relies on various other service providers to supply various parts and components to build complete vehicles.  Service providers first need to be identified and also verified as to their ability to deliver.  Hence\, it is therefore necessary to ensure that every service provider delivers to the required standard and during a stipulated timeframe to ensure all round seamless delivery.  One way to do this is to have a service level agreement (SLA) in place with each and every supplier so that appropriate contracts may be drawn up and realistic delivery standards put in place. \nThe material covered in the Mastering Service Level Agreements and Contracts course will help you to identify the most appropriate service provision required and to source and select appropriate service providers for your needs as well as verify their ability to make good on their promise. \nBOTI offers business management courses\, business training programmes and management programmes.  Book your seat now on BOTI’s Manager Service Level Agreements and Contracts course.  BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nManage service providers with a Service Level Agreement in place when you learn how to:\n\nSelect service providers for identified projects or programmes.\nContract service providers.\nIdentify and verify the nature of service provision required.\nDraft basic terms of reference to outline the nature of the service provision.\nUtilise the most appropriate tool to source applications from prospective service providers.\nInvolve relevant stakeholders.\nUnderstand the tender process.\nUnderstand the Service Level Agreement (SLA).\n\nBOTI offers business management courses\, business training programmes and management programmes.  Book your seat now on BOTI’s Manager Service Level Agreements and Contracts course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Mastering Service Level Agreements and Contracts course\nUpon successful completion of this course you will have acquired an in-depth understanding of mastering service level agreements and contracts and will have developed your skills in the following areas: \n\nIdentify and verify the need to contract service providers.\nIdentify the nature of services to be provided with a view to obtaining an outside provider to deliver the service.\nInform relevant stakeholders and role players and incorporate their inputs regarding the appropriateness of the need for service providers.\nDraft basic terms of reference (ToR) to outline the nature of the service provision required.\nDivide nature of the service provision into relevant clusters in accordance with the nature of the services.\nOutline specifications for the services required in terms of possible service providers.\nSourcing appropriate and relevant service providers.\nContract service providers in terms of assessing applications/tenders from the most appropriate service providers.\nObtain sign off on the service provider agreement from appropriate authority figure.\nAdvise decision of the appointment team to all tenderers in writing.\n\nBOTI offers business management courses\, business training programmes and management programmes.  Book your seat now on BOTI’s Manager Service Level Agreements and Contracts course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and managers who are seeking to improve their general management skills. \nThis Unit Standard course is aligned to Unit Standard 14552:  Contract service providers \nTestimonials\nDeon Binneman – Airports Company South Africa Soc (Limited) \n‘I have benefited a lot.  I will be able to apply some of the learnings daily and in future.  The training was very informative.  I’ve learnt a lot about contracts and over and above that most of the stuff that I have learnt I will be able to apply daily.’ \nYou might also enjoy:  Mastering Service Level Agreements and Contracts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nMastering Asset and Inventory Management \nEssential Time Management Skills \n  \nBOTI offers business management courses\, business training programmes and management programmes.  Book your seat now on BOTI’s Manager Service Level Agreements and Contracts course.  BOTI offers business training programmes across South Africa. 
URL:https://www.boti.co.za/event/mastering-service-level-agreements-and-contracts-johannesburg/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Specialized Short Courses
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221013T080000
DTEND;TZID=UTC:20221014T170000
DTSTAMP:20260605T134758
CREATED:20220729T062757Z
LAST-MODIFIED:20220729T062757Z
UID:152869-1665648000-1665766800@www.boti.co.za
SUMMARY:Solving Problems With Excel\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseSolving problems with Excel\nIt is a common misconception that many people view Excel as a tool that is used solely for business applications.  Yet\, all types of problems can be solved using Excel.  Yet\, for business purposes you may need functions that are a little more sophisticated.  Formulae for calculations or macro programming to automate the processing of data.  Whatever the problem may be\, Excel has the capability to help you solve it using functions such as formulas\, subtotals and text formatting. \nThis course will see you will on your way to mastering the functions of Excel in that you will learn how to develop a solution to a specified problem using formulas and built-in functions.  You will master working with multiple worksheets and create a visually appealing presentation using special effects.  You will also learn how to use formatting techniques and adjust the settings to create a customized view. \nGet the winning formulas right in solving problems with Excel when you enrol now for BOTI’s Solving problems with Excel course.  BOTI offers Excel training courses\, advanced Excel training and Excel for beginners.   BOTI offers business training programmes across South Africa. \nCourse duration\n1 day\nMaster problem solving with Excel when you learn how to:\n\nPrepare and produce a spreadsheet to provide a solution to a given problem.\nAdjust settings to customise the view and preferences of the spreadsheet application.\nWork with multiple worksheets.\nApply formulae to worksheets to provide alternative solutions to a problem.\nApply simple built-in functions of the spreadsheet application to the given problem.\nApply formatting to a spreadsheet applicable to the given problem.\nUse special effects to improve the presentation of the spreadsheet.\nEvaluate a spreadsheet.\n\nGet the winning formulas right in solving problems with Excel when you enrol now for BOTI’s Solving problems with Excel course.  BOTI offers Excel training courses\, advanced Excel training and Excel for beginners.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Solving problems with Excel course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations in solving problems using Excel including: \n\nAdjusting the toolbar menus in Excel.\nChanging the size of view in Excel.\nChanging the view of a spreadsheet.\nFreezing cells\, rows and columns.\nChanging file location.\nChanging the username and altering properties.\nAltering the view options.\nWorking with multiple worksheets.\nChanging names and altering cells in a worksheet.\nEntering\, altering\, adjusting and manipulating formulas in Excel to achieve a specific outcome.\nUsing the SUM function to add values in cells.\nUsing the IF function to determine whether a condition is true or false.\nUsing the LOOKUP function to look in a single row or column to find a value from the same position in another row or column.\nUsing the VLOOKUP function to find things in a table or a range by row.\nUsing the MATCH function to search for an item in a range of cells.\nUsing the CHOOSE function to select one of up to 254 values based on the index number.\nFormatting sheets in Excel.\nFormatting cells for numbers\, currency and percentages and copying formatting.\nApplying special effects to a spreadsheet to improve presentation.\n\nWho is this course suitable for?\nThis course is suitable for those individuals who are seeking to improve their computer skills. \nGet the winning formulas right in solving problems with Excel when you enrol now for BOTI’s Solving problems with Excel course.  BOTI offers Excel training courses\, advanced Excel training and Excel for beginners.   BOTI offers business training programmes across South Africa. \nTestimonials from similar courses\nBianca Steytler – Meridian Agrochemical Company (Pty) Ltd \n‘I learnt a lot of new formulas and tricks to automate processes.  What went well for me was hands-on learning with examples from our own work put into perspective.  The best thing about this course was formulas and actual examples to practice on.’ \nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘What went well for me was the use of formulas and pivot tables and I now have more knowledge on how to use Excel better.’ \nKatrien de Ridder – Meridian Agrochemical Company (Pty) Ltd \n‘I learned new skills regarding formulas\, functions and pivot tables.. \nDiederick Klopper – Meridian Agrochemical Company (Pty) Ltd \n‘I can now easily set up my data into Excel.’ \nAmanda Cunningham – Endeavour\, Gold Mining \n‘I gained better insight and understanding of Excel and am more comfortable operating the app.  I learnt formulas\, pivot tables and consolidating.  The course was relaxed and informative.’ \nThis Unit Standard course is aligned to Unit Standard 116940:  Use a Graphical User Interface (GUI)-based spreadsheet application to solve a given problem \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nBOTI offers Excel training courses\, advanced Excel training and Excel for beginners.  Book your seat now on BOTI’s Solving problems with Excel course.  BOTI offers business training programmes across South Africa.\nYou might also enjoy:  MS PowerPoint for beginners \nMS Word for beginners \nMS Outlook for beginners
URL:https://www.boti.co.za/event/solving-problems-with-excel-johannesburg-2/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Accredited Computer Courses
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-solving-problems-with-Excel.jpg
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221013T080000
DTEND;TZID=UTC:20221014T170000
DTSTAMP:20260605T134758
CREATED:20220729T062756Z
LAST-MODIFIED:20220729T062756Z
UID:152867-1665648000-1665766800@www.boti.co.za
SUMMARY:MS Outlook for Beginners\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS Outlook for beginners\nWelcome to the digital age.  Gone are the days when we used to print all of our business communication pieces on paper\, place them in an envelope and either dump them in the out-tray for internal distribution or for external posting\, send them through the postal system.   Today\, just about every piece of communication is sent via email\, posted to a shared online platform or sent out via social media networks. \nYou’ve got mail!  Open your inbox now and enrol on BOTI’s MS Outlook for beginners course.  BOTI offers MS Office training courses\, computer training courses and computer training programmes.   BOTI offers business training programmes across South Africa. \nThis course is essential for the digital age and is specifically designed to get you up to speed with electronic mail communication.  You will learn how to log on to the Internet and how to use electronic mail (email) software.  You will also be shown how to read and reply to an electronic mail (email) message\, use address functions and manage your email messages as well as how to adjust the basic settings in your electronic mailbox. \nCourse duration\n1 day\nGet online and learn how to:\n\nLog on to the Internet and use electronic mail (email) software to send and receive messages.\nAttach documents or files to an electronic mail (email) message.\nOrganise and manage message folders or directories within electronic mail (email) software.\nUse address functions.\nAdjust basic settings.\nSet up a mailbox.\n\nYou’ve got mail!  Open your inbox now and enrol now on BOTI’s MS Outlook for beginners course.  BOTI offers MS Office training courses\, computer training courses and computer training programmes.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  MS Outlook for beginners course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using Outlook including: \n\nUnderstanding the basic principles of how email works.\nUnderstanding the various components of the mailbox such as Inbox\, Sent\, Outbox and the trash bin.\nUsing the Cc (carbon copy) and Bcc (blind carbon copy functions) to copy others in on the email.\nHow to use the signature function within an email.\nHow to forward an email to another user.\nThe correct use of ‘Netiquette’ (Internet etiquette) when sending an email.\nThe use of emoticons (smileys).\nHow to use a mailing list manager (MLM) and using ‘Subscribe’\, ‘Unsubscribe’ and ‘Help’.\nHow to use MIME (Multipurpose Internet Mail Extensions) to attach images\, sound and text to an email.\nUnderstanding the structure of an email including the header\, the message proper and the header fields.\nUnderstanding email security and authorized usage of email.\nUsing anti-virus software.\nUnderstanding SPAM or Unsolicited Bulk E-mail (UBE).\nHow to manage the Outlook Address Book.\n\nWho is this course suitable for?\nThis course is aimed at those individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘What went well for me was the use of formulas and pivot tables and I now have more knowledge on how to use Excel better.’ \nDaniels Cloete – Black Mountain Mining (Pty) Ltd \n‘This course was a real benefit in learning the finer details of Powerpoint. ‘ \nThis Unit Standard course is aligned to Unit Standard 7571:  Demonstrate the ability to use electronic mail software to send and receive messages \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: MS Excel for beginners \nMS Office power course \nIntroduction to computers \n  \nYou’ve got mail!  Open your inbox now and enrol on BOTI’s MS Outlook for beginners course.  BOTI offers MS Office training courses\, computer training courses and computer training programmes.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/ms-outlook-for-beginners-johannesburg-2/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Accredited Computer Courses
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221012T080000
DTEND;TZID=UTC:20221013T170000
DTSTAMP:20260605T134758
CREATED:20220729T075545Z
LAST-MODIFIED:20220729T075545Z
UID:153071-1665561600-1665680400@www.boti.co.za
SUMMARY:Mastering Asset and Inventory Management \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseAn inventory management course trains your team to control stock and fixed assets so your business stops losing money to overstocking\, stockouts and inaccurate records. This practical\, facilitator-led 2-day BOTI skills programme is available in-house across Johannesburg\, Cape Town\, Durban and Pretoria\, or online for teams nationwide. \nIf you are an HR/L&D lead\, operations manager or business owner whose teams handle stock\, assets or a warehouse\, this page covers what the course teaches\, who it suits\, what delegates receive\, delivery options\, and the related warehouse-management skills your staff will gain. \nWhat This Inventory Management Course Covers\nThe course tackles a problem every stock-holding business knows: inadequate or excessive stock quietly erodes profitability. Participants learn the real distinction between fixed assets and inventory\, why stock freshness matters\, how technology improves asset management\, and how to hold the right inventory levels — not too much\, not too little. \nBy the end of the programme\, participants will be able to: \n\nExplain the management of fixed assets in a business unit\nDifferentiate between inventory and fixed assets\nApply stock and asset management principles in their daily work\nUnderstand how technology impacts asset profitability\n\nSkills Your Team Will Develop\n\n\n\nSkill area\nWhat participants learn\n\n\n\n\nFixed asset management\nIdentification\, valuation and depreciation principles\n\n\nInventory records\nAccurate record management and stocktaking\n\n\nStock performance\nCalculating stock turnover\n\n\nOrdering efficiency\nEconomic Ordering Quantity (EOQ) modelling\n\n\nRisk control\nRisk assessment for inventory management\n\n\n\nThese are practical\, on-the-job competencies — your staff return able to apply stock and asset principles immediately\, not just recite theory. Each topic is taught with worked examples your team can repeat back at their desks\, on the shop floor or in the stockroom the following Monday. \nCourse Details at a Glance\n\nDuration: 2 days\nCertification: Delegates receive a BOTI certificate of completion (this is not an accredited qualification)\nWho should attend: Supervisors\, team leaders and managers seeking to improve their general management skills\nDelivery: In-house / on-site at your premises\, or live online — JHB\, Cape Town\, Durban\, Pretoria and remote teams nationwide\nFormat: Practical\, facilitated\, benefit-led\n\nThis is a practical\, facilitator-led skills programme; delegates receive a BOTI certificate of completion (this is not an accredited qualification). Need accredited training? Ask about BOTI’s QCTO/SETA-accredited programmes in office administration\, project management and generic management. \nSigns Your Team Needs Inventory Management Training\nMost businesses do not decide to train on stock control until the numbers force the issue. If any of the following sound familiar\, your team is carrying avoidable cost: \n\nYear-end stocktakes never reconcile — physical counts and the system disagree\, and no one can explain the gap.\nCash is tied up in shelves — slow-moving lines sit for months while you reorder fast sellers in a panic.\nStockouts cost you sales — a customer wants what you should have had\, and walks.\nWrite-offs keep climbing — expired\, damaged or obsolete stock is discovered too late to act on.\nBuying is based on gut feel — purchase orders go out without stock-turnover data to back them.\n\nThese are not isolated mistakes; they are symptoms of untrained stock handling. A practical inventory management course gives supervisors and managers a shared method — EOQ\, stock turnover\, accurate records and risk assessment — so the same problems stop repeating across shifts\, branches and teams. \nInventory and Warehouse Management Training\nInventory does not sit in a vacuum — it lives in a warehouse\, store or stockroom. This is why inventory and warehouse management training work hand in hand. Strong inventory control breaks down the moment goods are misplaced\, mislabelled or stored where no one can find them. \nWarehouse-focused skills that complement this inventory management course include: \n\nStock location and layout — organising the warehouse so high-turnover items are fast to pick\nReceiving and dispatch accuracy — matching physical goods to inventory records at every handover point\nStocktaking discipline — cycle counts and full counts that keep records and shelves in sync\nStock freshness and rotation — FIFO/FEFO so older or perishable stock moves first\nShrinkage and risk control — applying risk assessment to reduce loss\, damage and theft\n\nFor teams running a busy warehouse\, combine this inventory programme with a dedicated warehouse or supply chain module so stock control and physical handling are trained together. BOTI can build a blended in-house curriculum that matches your operation\, your stock types and the systems your team already uses. \nHow Better Inventory Management Protects Your Bottom Line\nEvery rand tied up in excess stock is a rand that is not working for your business — and every stockout is a sale you may never recover. Trained staff: \n\nHold optimal inventory levels using EOQ instead of guesswork\nReduce write-offs by managing stock freshness and rotation\nImprove cash flow by freeing capital trapped in slow-moving stock\nCut losses through proper stocktaking and risk assessment\nMake better buying decisions backed by stock-turnover data\n\nFor HR/L&D buyers\, the outcome is measurable: fewer errors\, less waste\, and a team that can defend its stock-holding decisions to finance and management. When supervisors understand why a stock level is set where it is\, the conversations between operations\, procurement and finance get shorter and far less adversarial. \n\nRequest a quote or a free 15-minute callback to scope an inventory management course for your team. We will recommend the right format and group size for your operation. \n\nTailored\, In-House Delivery for Your Team\nThis course is delivered in-house or on-site\, which means the content can be aligned to your sector\, your stock types and your existing systems. Whether you run a manufacturing store\, a retail back-office\, a distribution centre or a mixed asset-and-inventory environment\, the facilitator can use your real scenarios so the learning sticks. \nNeed to train a full department or roll out across multiple branches? On-site delivery is more cost-effective per learner than sending staff out\, and it keeps your team together — no travel\, no lost days\, and a shared vocabulary that everyone leaves the room with. For distributed teams\, the same content runs live online so head-office and regional staff train at the same time. \nHow to Get the Most From the Course\nTo turn two days of training into a lasting change in how your business holds stock: \n\nSend the right people together. Train supervisors and the staff they manage in the same cohort so the new method is adopted by the whole team\, not just one person.\nBring your own data. Share real stock figures (anonymised if needed) so EOQ and stock-turnover exercises use numbers your team recognises.\nAgree on one or two metrics to fix. Pick stock accuracy\, write-offs or turnover and measure them before and after — that is your return on the training spend.\nSchedule a follow-up. A short refresher a few weeks later locks in cycle-count discipline and record-keeping habits before they slip.\n\nBOTI can help you plan each of these steps so the course fits your operational calendar and your improvement goals. \nFunded Training and Skills Development\nIf your organisation pays the Skills Development Levy (SDL = 1% of payroll)\, training like this can support your skills-development planning. Training spend may also contribute to the skills-development element of your B-BBEE scorecard\, where the target is 6% of the leviable amount — note that scorecard recognition typically depends on the programme type\, so confirm what qualifies with your verification agency. BOTI can help you structure training so it supports both staff capability and your compliance goals — speak to us about a funded-training bridge for larger rollouts\, and about our QCTO/SETA-accredited programmes if accredited spend is your priority. (This is general guidance\, not formal advice; confirm the detail with your B-BBEE verification agency.) \nFrequently Asked Questions\nIs this inventory management course accredited?\nNo. This is a practical\, facilitator-led skills programme and delegates receive a BOTI certificate of completion (it is not an accredited qualification). If you need accredited training\, ask about BOTI’s QCTO/SETA-accredited programmes in office administration\, project management and generic management. \nHow long is the course?\nIt runs over 2 days. In-house delivery can be scheduled around your operational calendar to minimise downtime. \nWho should attend?\nSupervisors\, team leaders and managers who want to improve their general management skills and take ownership of stock and fixed-asset control. It also suits warehouse\, stores and procurement staff. \nCan the course be delivered at our premises or online?\nYes. We deliver in-house / on-site anywhere in South Africa — Johannesburg\, Cape Town\, Durban and Pretoria — as well as live online for distributed teams. \nDoes it cover warehouse management as well as inventory?\nThe core course focuses on stock and fixed-asset management. We can add inventory and warehouse management training modules to build a blended in-house programme for teams that run a warehouse or stockroom. \nWill this training count toward our B-BBEE scorecard?\nTraining spend can contribute to the skills-development element (target: 6% of the leviable amount)\, though scorecard recognition typically depends on the programme type. Confirm the specifics with your B-BBEE verification agency — this is general guidance\, not formal advice. \nRelated Courses and Resources\n\nProcurement and Supply Chain Management training (cluster pillar)\nWarehouse Management training\nStores and Stock Control training\nAsset Management training\nRequest a quote or book a callback\n\nReady to Upskill Your Stock and Asset Team?\nStop letting overstocking\, stockouts and inaccurate records eat into your margins. Equip your supervisors and managers with practical\, job-ready inventory and asset management skills. \nRequest a quote or book a free 15-minute callback today — we will tailor an inventory management course to your team\, your stock and your budget. Ask about our free training-needs checklist to identify your priority skills gaps before you commit.
URL:https://www.boti.co.za/event/mastering-asset-and-inventory-management-durban/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Specialized Short Courses
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221012T080000
DTEND;TZID=UTC:20221013T170000
DTSTAMP:20260605T134758
CREATED:20220729T071618Z
LAST-MODIFIED:20220729T071618Z
UID:152990-1665561600-1665680400@www.boti.co.za
SUMMARY:Professional Presentations Course\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221012T080000
DTEND;TZID=UTC:20221013T170000
DTSTAMP:20260605T134758
CREATED:20220729T062757Z
LAST-MODIFIED:20220729T062757Z
UID:152868-1665561600-1665680400@www.boti.co.za
SUMMARY:Creating Spectacular Graphs & Charts With Excel\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseCreating spectacular charts and graphs using Excel \nCharts and graphs elevate the data in an Excel spreadsheet by providing a visual presentation of numeric values.  Graphs are the most basic method of presenting data in a visual format and typically display data point values over a period of time.  Charts are a little more complex as they enable you to compare pieces of a data set relative to the other data in that set.  Charts are also considered to be more visual than graphs\, since they often take a different shape other than a generic x and y axis. \nThe material in this course will move you up a notch on your journey towards mastering the various functions of Excel.  You will learn how to create and edit graphs and charts using features that enable you to add colour\, dimension and visual context to a set of data values. \nWin with Excel and enrol now on BOTI’s Creating Spectacular Charts and Graphs Using Excel course!  Get going with the right formulas with Excel training courses and computer training courses.  BOTI offers business training programmes across South Africa. \nCourse duration\n1 day\nCourse outline\nChart the way forward when you learn how to:\n\nCreate and edit a graph/chart\nLoad data from an external data source to produce a given spreadsheet result.\nInsert and edit objects in a spreadsheet.\nCreate different types of column charts.\nCreate bar charts.\nCreate pie charts that show the percentages of a whole.\nCreate line charts that show trends over time.\nCreate area charts that show changes in values over time.\n\nBenefits of attending:  Creating spectacular charts and graphs using Excel course  \nUpon successful completion of this course you will become adept at performing a number of different functions and operations using Excel including: \n\nCreating all types of graphs including bar\, pie\, line\, column\, scatter and area charts.\nEditing all types of graphs in terms of the following types of features including graph title\, data labels\, axis titles\, background colour\, line or bar colour.\nEditing chart layout and style.\nCopying and moving graphs within a worksheet\, to a different worksheet or to a different spreadsheet file.\nResizing graphs.\nDeleting graphs.\nLoading data from an external data file.\nCopying data into a spreadsheet.\nInserting and editing objects into a spreadsheet including images\, pictures\, auto shapes and charts.\nManipulating an object in a spreadsheet by moving\, copying and resizing the object.\nDrawing an object in a spreadsheet using a drawing tool.\nDeciding which types of charts to use for a given situation.\nGrouping data in different ways.\nQuickly changing order of data from one chart type to another such as from a bar chart to a line chart.\nCreating artistic effects within a spreadsheet.\nCompressing pictures to make the file smaller when saving and therefore easier to manage in terms of overall file size.\nDrawing a line within the spreadsheet with or without connection points.\n\nWin with Excel and enrol now on BOTI’s Creating Spectacular Charts and Graphs Using Excel course!  Get going with the right formulas with Excel training courses and computer training courses.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is suitable for those individuals who are seeking to improve their computer skills. \nThis Unit Standard course is aligned to Unit Standard 116943:  Using a Graphical User Interface (GUI)-based spreadsheet application\, enhance the functionality and apply graphs /charts to a spreadsheet \nTestimonials from similar courses\nAmanda Cunningham – Endeavour\, Gold Mining \n‘I gained better insight and understanding of Excel and am more comfortable operating the app.  I learnt formulas\, pivot tables and consolidating.  The course was relaxed and informative.’ \nBianca Steytler – Meridian Agrochemical Company (Pty) Ltd \n‘I learnt a lot of new formulas and tricks to automate processes.  What went well for me was hands-on learning with examples from our own work put into perspective.  The best thing about this course was formulas and actual examples to practice on.’ \nKelly-anne Smith – Meridian Agrochemical Company (Pty) Ltd \n‘The use of formulas and pivot tables worked well for me and I now have more knowledge on how to use Excel better.’ \nKatrien de Ridder – Meridian Agrochemical Company (Pty) Ltd \n‘I learned new skills regarding formulas\, functions and pivot tables.. \nDiederick Klopper – Meridian Agrochemical Company (Pty) Ltd \n‘I can now easily set up my data into Excel.’ \nUpcoming Public Courses\nPlease click on link below for related public course/s: \nAccredited Computer Courses\nWin with Excel and enrol now on BOTI’s Creating Spectacular Charts and Graphs Using Excel course!  Get going with the right formulas with Excel training courses and computer training courses.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/creating-spectacular-graphs-charts-with-excel-johannesburg-2/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Accredited Computer Courses
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221012T080000
DTEND;TZID=UTC:20221013T170000
DTSTAMP:20260605T134758
CREATED:20220729T062755Z
LAST-MODIFIED:20220729T062755Z
UID:152866-1665561600-1665680400@www.boti.co.za
SUMMARY:MS PowerPoint for beginners\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR8\,873 per person (1 person)\nR6\,910 per person (2 ppl)\nR5\,989 per person (5 ppl)\nR4\,742 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMS PowerPoint for beginners\nMicrosoft PowerPoint is the presentation software application of the Microsoft Office suite.  PowerPoint is often a vital component of business meetings and classroom lectures alike with its sophisticated\, easy to use graphical and animation capabilities.  When used to its full potential\, PowerPoint can improve the quality and clarity of your presentations and help you to illustrate your message and effectively engage your audience. \nThis course will enable you to create winning formula creative presentations using a number of different features such as inserting shapes\, inserting images\, adding animations and adding SmartArt which is an invaluable tool in creating organization charts that include pictures and text or combinations of both and that can be used for many different kinds of diagrams allowing for variety using text bullet points. \nGet your point across and enrol now for BOTI’s MS PowerPoint for beginners course.  BOTI offers pc training courses\, pc short courses and pc training programmes.   BOTI offers business training programmes across South Africa. \nCourse duration \n1 day\nCreate winning formula presentations when you learn how to:\n\nPrepare and produce a presentation according to a specified brief.\nAdjust settings to customize the view and preferences of the presentation application.\nWork with multiple presentations.\nFormat a presentation.\nUse special presentation effects.\nApply special formatting to a presentation.\nCustomise a presentation for a specified purpose.\nEvaluate a presentation produced for a specific purpose.\n\nBenefits of attending:  MS PowerPoint for beginners course\nUpon successful completion of this course you will become adept at performing a number of different functions and operations using PowerPoint including:\n\nHow to design effective presentation slides with consistency and using contrast\nHow to use animations and media in a professional presentation.\nUsing the Quick Access Toolbar.\nHow to work with presentation themes.\nHow to copy and move texts between windows or slides.\nCustomizing files with colours\, fonts and effects.\nApplying background styles to presentations.\nFormatting placeholders on the slide master.\nAdding graphics to the slide master and layouts.\nAdding tabs to presentations.\nInserting\, cropping and formatting pictures.\nAdding headers\, footers and dates to slides.\nAdding speaker notes to presentation slides.\nAdding page numbers to slides.\nSorting and hiding slides.\n\nGet your point across and enrol now for BOTI’s MS PowerPoint for beginners course.  BOTI offers pc training courses\, pc short courses and pc training programmes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for:\nThis course is aimed at individuals who are seeking to improve their computer skills. \nTestimonials from similar courses\nDaniels Cloete – Black Mountain Mining (Pty) Ltd \n‘This course was a real benefit in learning the finer details of Powerpoint. ‘ \nG Green – Black Mountain Mining (Pty) Ltd \n‘Very ‘learning-full’ and insightful.  The facilitator was very helpful and know the subject very well.’ \nAmanda Cunningham – Endeavour Mining \n‘I now have an improved understanding of the application.  The best thing about this course was the animation.’ \nThis Unit Standard course is aligned to Unit Standard 117923:  Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: MS Word for beginners \nMS Outlook for beginners \nMS Excel for beginners \nGet your point across and enrol now for BOTI’s MS PowerPoint for beginners course.  BOTI offers pc training courses\, pc short courses and pc training programmes.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/ms-powerpoint-for-beginners-johannesburg-2/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Accredited Computer Courses
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BEGIN:VEVENT
DTSTART;TZID=UTC:20221011T080000
DTEND;TZID=UTC:20221012T170000
DTSTAMP:20260605T134758
CREATED:20220729T082028Z
LAST-MODIFIED:20220729T082028Z
UID:153117-1665475200-1665594000@www.boti.co.za
SUMMARY:Taking charge as a Leader & Closing the Gap between Specialist and Manager \, Port Elizabeth
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseTaking charge as a Leader & Closing the Gap between Specialist and Manager \nSo\, you are a technical specialist.   Suddenly\, you are excelling at what you do and senior management places you in charge of an important project that comes\, yes\, with not only technical resources but also with a team of people for you to manage and you have no idea where to begin.  Now\, you are very good at your job from a technical point of view and although you have much to offer in terms of knowledge and expertise\, this is your first time facing the task of managing a team of people.  Suddenly\, you realize that there are distinct differences between management and leadership that were not obvious to you until now and you know that you need to close the gap between being a specialist and taking on the mantle of leadership so that you can move forward with confidence. \nThis course is an opportunity to help you grow in mastering leadership techniques in that you will effectively be able to explain the concept of leadership\, differentiate between the concepts of management and leadership\, evaluate the impact of the leadership techniques put in place and apply those techniques to individuals and teams. \nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nTake the leap and learn to lead.  A positive step towards learning how to:\n\nDifferentiate between the concepts of leadership and management.\nExplain the concept of leadership.\nEvaluate the impact of the leadership techniques applied.\nApply leadership techniques to individuals and teams within the work context.\nIdentify the roles and qualities of a leader.\nUnderstand leadership theories.\nUnderstand the circumstances within which a team leader manages and leads.\nFormulate team leadership approach according to individual needs and organisational requirements.\n\nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Taking charge as a Leader & Closing the Gap between Specialist and Manager course\nUpon successful completion of this course you will have mastered your leadership skills in the following areas:\n\nUnderstand the concept of leadership as per accepted definitions.\nUnderstand the various qualities of a leader including empathy\, objectivity\, transparency\, accountability\, responsibility\, honesty\, integrity\, assertiveness\, consistency and making reference to present and historical leaders.\nUnderstand the various roles of a leader including visionary capabilities\, the capacity to innovate\, the ability to motivate oneself and others\, knowing how to create synergies and facilitating a developmental environment.\nDifferentiate between the concepts of management and leadership by means of practical examples and working scenarios.\nUnderstanding the circumstances in which a team leader manages and leads as applied to practical examples in the work context.\nApply leadership techniques to individuals and teams within the work context using techniques such as trait leadership\, leadership based on behavior styles\, servant leadership and transformational leadership.\nIdentify and apply various theories of leadership.\nImplement various leadership techniques in order to improve group dynamics and achieve objectives.\nCritically evaluate the impact of the leadership techniques applied and adjust where necessary.\n\nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nThis Unit Standard course is aligned to Unit Standard 242824:  Apply leadership concepts in a work context \nTestimonials\nMelissa Bester – Aveng Grinkaker-LTA Mechanical & Electrical \n‘I have learnt more about myself\, my skills and how to make some positive changes.  I did not expect the course to be so informative and positive and inspiring.  I feel like a different person.  For me\, the course was more than what I expected\, so I would not change anything.  The facilitator was amazing.‘ \nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Developing your Interpersonal Skills to Effectively Resolve Conflict \nMonitoring Individual Performance to create High Functioning teams \nEmpower yourself with Essential Conflict Management Skills \nBOTI offers leadership training\, management training Johannesburg and leadership skills courses.  Book your seat now on BOTI’s Taking Charge as a Leader & Closing the Gap Between Specialist and Manager course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/taking-charge-as-a-leader-closing-the-gap-between-specialist-and-manager-port-elizabeth/
LOCATION:Port Elizabeth\, 134 Kempston Road\, Port Elizabeth\, Eastern Cape\, 6020\, South Africa
CATEGORIES:Supervisory & Team Leader Courses
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DTSTART;TZID=UTC:20221011T080000
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DTSTAMP:20260605T134758
CREATED:20220729T065807Z
LAST-MODIFIED:20220729T065807Z
UID:152944-1665475200-1665594000@www.boti.co.za
SUMMARY:Slick and Confident Telephone Management Techniques \, Pretoria
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseSlick and Confident Telephone Management Techniques \nYou don’t hold the line when you think you may have dropped a call.  No\, you are not one of those people who cuts your customer off at the knees mid-sentence when they are upset and need a quick solution to a problem.  When a call comes in you know exactly how to communicate in a clear\, professional manner and with confidence; and always with the needs of the customer in mind.  Put yourself in your customer’s shoes.  Does this sound like what you would like to experience when you call on a company?  Imagine for just a moment that you are the person who answers the telephone when a difficult customer calls and you are the one who solves the customer’s query with an attitude of such cool\, calm collectedness that by the end of the call you can almost feel the tension subside and tempers cooling down on the other end of the line as your customer thanks you for making their problem seem like water off a duck’s back. \nThe techniques covered in this course will give you the confidence you need to be in control every time the phone rings. \nBOTI offers call centre training\, call centre management courses and switchboard training courses.  Book your seat now on BOTI’s Slick & Confident Telephone Management Techniques course.  BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nAnswer your calling and you will learn how to:\n\nTake and transfer incoming calls and messages in line with organizational requirements.\nMake a decision whether to disclose information or not based on organizational requirements.\nUse and describe methods for dealing with abusive callers and emergency situations in line with organizational requirements.\nAnswering calls with professionalism.\nHandle customer queries.\nTake messages and relay them to appropriate parties.\nMaster telephone techniques appropriate to the workplace.\nHandle difficult callers.\n\nBOTI offers call centre training\, call centre management courses and switchboard training courses.  Book your seat now on BOTI’s Slick & Confident Telephone Management Techniques course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Slick and Confident Telephone Management Techniques course\nUpon successful completion of this course you will be in control every time the phone rings and become adept at:\n\nUnderstand what constitutes disclosable and non-disclosable information and make a decision whether or not to disclose certain information in line with organizational requirements.\nApply the various ways of finding telephone numbers.\nPrepare necessary documentation and equipment such as computers\, writing materials and notes prior to making outgoing calls.\nKeep abreast of new switchboard technology being introduced into the ortanisation so as to become competent as a user.\nAnswer and transfer incoming calls and take messages in line with organizational requirements.\nAcknowledge and keep callers informed of reasons for delays.\nUnderstand the different way a person answers their own private telephone as opposed to the way in which a switchboard is answered in terms of assisting customers.\nApply standard telephone etiquette when answering\, transferring and making calls.\nUnderstand the importance of body language in communicating with others while on a call.\nUnderstand and apply various methods of dealing with abusive callers in line with organizational requirements.\nUnderstand and apply various methods of dealing with emergency situations in line with organizational standards.\n\nBOTI offers call centre training\, call centre management courses and switchboard training courses.  Book your seat now on BOTI’s Slick & Confident Telephone Management Techniques course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at anyone who is interested in improving their telephone skills and in particular is suitable for switchboard operators\, call centre agents\, receptionists\, secretarial and administrative staff. \nThis Unit Standard course is aligned to Unit Standard 14348:  Process incoming and outgoing telephone calls \nTestimonials\nZainab Samuels – Cape Union Market\n‘I definitely gained perspective and an action plan that has provided a blueprint for the next few months (in terms of) awareness\, team motivation (and) assessing oneself.  The best thing about this course was that it allows one to think and gain perspective (and) guidelines to improve oneself and in your role.’ \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy:  Professional Receptionist Training \nEvents Management Expertise \nPowerful Project Management (as a project team member) \nBOTI offers call centre training\, call centre management courses and switchboard training courses.  Book your seat now on BOTI’s Slick & Confident Telephone Management Techniques course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/slick-and-confident-telephone-management-techniques-pretoria/
LOCATION:Pretoria\, 5 Darlington Road\, Pretoria\, Gauteng\, South Africa
CATEGORIES:Secretarial/ Receptionist
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DTSTART;TZID=UTC:20221011T080000
DTEND;TZID=UTC:20221012T170000
DTSTAMP:20260605T134758
CREATED:20220729T065205Z
LAST-MODIFIED:20220729T065205Z
UID:152929-1665475200-1665594000@www.boti.co.za
SUMMARY:Conquering Risk Management Course\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseConquering Risk Management\nOn a daily basis\, every business faces many different types of risk.  In fact\, we are constantly up against many factors that are beyond our immediate realms of control.  These can include environmental risk factors\, such as changes to systems\, location and changes to the environment.  We can also encounter financial risk\, risks involving occupational health as well as safety and environmental risks.  There remains no doubt that strategies need to be put in place that deal with risk mitigation or risk avoidance tactics. \nThis highly informative course will help you understand risk related matters whereby you will learn how to identify potential risks and assess their impact on a business unit and develop appropriate contingency plans for managing and mitigating risk. \nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nDon’t put yourself at risk\, get busy with contingency plans when you learn how to:\n\nUnderstand the impact of risk on business processes and potential risks to staff.\nIdentify potential risks and assess potential business unit impact.\nDevelop contingency plans for managing risk.\nTest and revise contingency plans where necessary.\nIdentify financial risk.\nIdentify environmental risk.\nUnderstand the Occupational Health and Safety Act as it applies to risk.\nUnderstand risk avoidance tactics.\n\nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa. \nBenefits of attending:  Conquering Risk Management Course\nUpon successful completion of this course you will have acquired the necessary skills to effectively manage risk in the workplace and have acquired a working knowledge of: \n\nThe concept of risk in terms of accepted theory and practice as it pertains to potential risks to a unit.\nThe various factors that could be identified as potential risk situations to a unit.\nThe role of organizational policies and procedures as they relate to risk management.\nIdentify and document potential risk factors for critical processes in a unit.\nIdentify and document potential scenarios that could constitute a risk to a unit.\nEvaluate the possibility of each potential risk scenario that could occur and record for future use.\nPerform and document an analysis to rate the impact of each risk scenario on a unit.\nDetermine and document priorities result from the impact analysis for implementation in the event of the risk occurring.\nDetermine and document contingency plans in line with organizational policies and procedures.\n\nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa. \nWho is this course suitable for? \nThis course is aimed at managers who are seeking to improve their general management skills. \nThis Unit Standard course is aligned to Unit Standard 252025:  Monitor\, assess and manage risk \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy:  Efficient & Effective Meeting Agenda & Minutes Training \nChairing a Meeting with Confidence \nTaking charge as a Team Leader in achieving company goals \nBOTI offers risk management courses\, risk assessment training and risk courses.  Book your seat now on BOTI’s Conquering Risk Management course.  BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/conquering-risk-management-course-johannesburg/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Specialized Short Courses
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