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BEGIN:VEVENT
DTSTART;TZID=UTC:20231027T080000
DTEND;TZID=UTC:20231028T170000
DTSTAMP:20260604T180656
CREATED:20221205T151433Z
LAST-MODIFIED:20221205T151433Z
UID:153939-1698393600-1698512400@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban-8/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231019T080000
DTEND;TZID=UTC:20231020T170000
DTSTAMP:20260604T180656
CREATED:20221205T151350Z
LAST-MODIFIED:20221205T191436Z
UID:153933-1697702400-1697821200@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-9/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231012T080000
DTEND;TZID=UTC:20231013T170000
DTSTAMP:20260604T180656
CREATED:20221205T151312Z
LAST-MODIFIED:20221205T191231Z
UID:153927-1697097600-1697216400@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg-8/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230908T080000
DTEND;TZID=UTC:20230909T170000
DTSTAMP:20260604T180656
CREATED:20221205T151432Z
LAST-MODIFIED:20221205T151432Z
UID:153938-1694160000-1694278800@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban-7/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230904T080000
DTEND;TZID=UTC:20230905T170000
DTSTAMP:20260604T180656
CREATED:20221205T151448Z
LAST-MODIFIED:20221205T151448Z
UID:153941-1693814400-1693933200@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Port Elizabeth
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-port-elizabeth-3/
LOCATION:Port Elizabeth\, 134 Kempston Road\, Port Elizabeth\, Eastern Cape\, 6020\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230830T080000
DTEND;TZID=UTC:20230831T170000
DTSTAMP:20260604T180656
CREATED:20221205T151344Z
LAST-MODIFIED:20221205T191433Z
UID:153932-1693382400-1693501200@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-8/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230822T080000
DTEND;TZID=UTC:20230823T170000
DTSTAMP:20260604T180656
CREATED:20221205T151306Z
LAST-MODIFIED:20221205T191228Z
UID:153926-1692691200-1692810000@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg-7/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230714T080000
DTEND;TZID=UTC:20230715T170000
DTSTAMP:20260604T180656
CREATED:20221205T151422Z
LAST-MODIFIED:20221205T151422Z
UID:153937-1689321600-1689440400@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban-6/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230706T080000
DTEND;TZID=UTC:20230707T170000
DTSTAMP:20260604T180656
CREATED:20221205T151337Z
LAST-MODIFIED:20221205T191430Z
UID:153931-1688630400-1688749200@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-7/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230627T080000
DTEND;TZID=UTC:20230628T170000
DTSTAMP:20260604T180656
CREATED:20221205T151258Z
LAST-MODIFIED:20221205T191040Z
UID:153925-1687852800-1687971600@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg-6/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230519T080000
DTEND;TZID=UTC:20230520T170000
DTSTAMP:20260604T180656
CREATED:20221205T151412Z
LAST-MODIFIED:20221205T151412Z
UID:153936-1684483200-1684602000@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban-5/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230515T080000
DTEND;TZID=UTC:20230516T170000
DTSTAMP:20260604T180656
CREATED:20221205T151254Z
LAST-MODIFIED:20221205T191036Z
UID:153924-1684137600-1684256400@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg-5/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230511T080000
DTEND;TZID=UTC:20230512T170000
DTSTAMP:20260604T180656
CREATED:20221205T151326Z
LAST-MODIFIED:20221205T191241Z
UID:153930-1683792000-1683910800@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-6/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230412T080000
DTEND;TZID=UTC:20230413T170000
DTSTAMP:20260604T180656
CREATED:20221205T151400Z
LAST-MODIFIED:20221205T191443Z
UID:153935-1681286400-1681405200@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban-4/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230404T080000
DTEND;TZID=UTC:20230405T170000
DTSTAMP:20260604T180656
CREATED:20221205T151321Z
LAST-MODIFIED:20221205T191237Z
UID:153929-1680595200-1680714000@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-5/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230322T080000
DTEND;TZID=UTC:20230323T170000
DTSTAMP:20260604T180656
CREATED:20221205T151434Z
LAST-MODIFIED:20221205T151434Z
UID:153940-1679472000-1679590800@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Port Elizabeth
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-port-elizabeth-2/
LOCATION:Port Elizabeth\, 134 Kempston Road\, Port Elizabeth\, Eastern Cape\, 6020\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230314T080000
DTEND;TZID=UTC:20230315T170000
DTSTAMP:20260604T180656
CREATED:20221205T151252Z
LAST-MODIFIED:20221205T191033Z
UID:153923-1678780800-1678899600@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg-4/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230308T080000
DTEND;TZID=UTC:20230309T170000
DTSTAMP:20260604T180657
CREATED:20221205T151355Z
LAST-MODIFIED:20221205T191439Z
UID:153934-1678262400-1678381200@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban-3/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230227T080000
DTEND;TZID=UTC:20230228T170000
DTSTAMP:20260604T180657
CREATED:20221205T151316Z
LAST-MODIFIED:20221205T191234Z
UID:153928-1677484800-1677603600@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-4/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230217T080000
DTEND;TZID=UTC:20230218T170000
DTSTAMP:20260604T180657
CREATED:20221205T151250Z
LAST-MODIFIED:20221205T191031Z
UID:153922-1676620800-1676739600@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg-3/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221130T080000
DTEND;TZID=UTC:20221201T170000
DTSTAMP:20260604T180657
CREATED:20220729T072217Z
LAST-MODIFIED:20220729T072217Z
UID:153002-1669795200-1669914000@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-3/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221122T080000
DTEND;TZID=UTC:20221123T170000
DTSTAMP:20260604T180657
CREATED:20220729T075947Z
LAST-MODIFIED:20220729T075947Z
UID:153081-1669104000-1669222800@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban-2/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221115T080000
DTEND;TZID=UTC:20221116T170000
DTSTAMP:20260604T180657
CREATED:20220729T064400Z
LAST-MODIFIED:20220729T064400Z
UID:152908-1668499200-1668618000@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg-2/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221005T080000
DTEND;TZID=UTC:20221006T170000
DTSTAMP:20260604T180657
CREATED:20220729T081831Z
LAST-MODIFIED:20220729T081831Z
UID:153115-1664956800-1665075600@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Port Elizabeth
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-port-elizabeth/
LOCATION:Port Elizabeth\, 134 Kempston Road\, Port Elizabeth\, Eastern Cape\, 6020\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221005T080000
DTEND;TZID=UTC:20221006T170000
DTSTAMP:20260604T180657
CREATED:20220729T071615Z
LAST-MODIFIED:20220729T071615Z
UID:152987-1664956800-1665075600@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town-2/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220927T080000
DTEND;TZID=UTC:20220928T170000
DTSTAMP:20260604T180657
CREATED:20220729T074629Z
LAST-MODIFIED:20220729T074629Z
UID:153065-1664265600-1664384400@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-durban/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220919T080000
DTEND;TZID=UTC:20220920T170000
DTSTAMP:20260604T180657
CREATED:20220729T063559Z
LAST-MODIFIED:20220729T063559Z
UID:152890-1663574400-1663693200@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-johannesburg/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Soft & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220801T080000
DTEND;TZID=UTC:20220802T170000
DTSTAMP:20260604T180657
CREATED:20220729T070812Z
LAST-MODIFIED:20220729T070812Z
UID:152969-1659340800-1659459600@www.boti.co.za
SUMMARY:Developing your Interpersonal Skills to Effectively Resolve Conflict \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseDeveloping your Interpersonal Skills to Effectively Resolve Conflict \nConflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved.  Learning how to effectively deal with conflict using communication and negotiation skills can help minimize negative feelings and dispel differences based on personal rather than professional disputes.  Not to say that people do not experience conflict as a result of professional differences\, indeed they do.  Yet\, it is important to understand the difference between conflict as a result of differing opinions and undesirable actions as opposed to conflict with another person. \nThis enlightening course will help you to understand the different types of conflict situations that happen in the workplace\, why conflict occurs and the difference between feelings and the problem itself.   You will also learn appropriate communication techniques used in conflict resolution and methods of dealing with conflict situations. \nCourse duration \n2 days\nLet’s talk about it.   You will learn how to:\n\nRecognise the difference between feelings and actual problem (contents)\nHandle and resolve a conflict in the workplace\nDemonstrate an understanding of different conflict situations in the workplace\nDemonstrate an understanding of the reasons why conflict occurs\nDemonstrate an understanding of the different techniques used in resolving conflict\nUnderstand different behaviours of people in a conflict situation\nUnderstand one’s own behaviour in a conflict situation\nUnderstand the different types of conflicts.\n\nBenefits of attending:  Developing your Interpersonal Skills to Effectively Resolve Conflict course\nUpon successful completion of this course you will have mastered the techniques involved in effectively resolving conflict and will have developed your skills in the following areas: \n\nUnderstand the commonly occurring conflicts that occur in the South African workplace.\nUnderstand and describe with examples the various types of conflict situations that arise in the workplace.\nUnderstand the reasons why conflict occurs in the workplace and the various role players involved.\nUnderstand the difference between feelings and the actual problem when dealing with conflict taking into account the behaviors of different people involved in a conflict situation.\nAnalyse one’s own behavior and feelings and appropriately assess resulting impact when dealing with a conflict situation.\nAssess the reaction process in a conflict situation when attempting to solve the problem.\nIdentify and implement methods of resolving conflict.\nHandle and resolve conflict using various methods identified.\nIdentify a conflict situation and communicate in such s manner that the conflict can be constructively resolved.\n\n  \nWho is this course suitable for? \nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nThis Unit Standard course is aligned to Unit Standard 9533:  Use communication skills to handle and resolve conflict in the workplace   \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s:
URL:https://www.boti.co.za/event/developing-your-interpersonal-skills-to-effectively-resolve-conflict-cape-town/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Soft & Interpersonal Skills
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END:VCALENDAR