BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Business Optimization Training Institute - ECPv6.15.12.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://www.boti.co.za
X-WR-CALDESC:Events for Business Optimization Training Institute
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20220101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20231211T080000
DTEND;TZID=UTC:20231213T170000
DTSTAMP:20260605T180318
CREATED:20221205T151521Z
LAST-MODIFIED:20230216T105534Z
UID:153949-1702281600-1702486800@www.boti.co.za
SUMMARY:Master Effective Business Communication & Presentation Skills\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMaster Effective Business Communication & Presentation Skills\nMastering effective communication in the workplace is part of every senior manager’s journey.  Achieving a measure of excellence in both oral and written communication techniques is a prerequisite in any leadership capacity.  The ability to lead a discussion\, hold formal meetings with confidence\, use voice and body language control to create the desired impact on the audience leading to positive outcomes and gather information to generate reports are examples of some of the skills that need to be harnessed.  In a nutshell – leading effectively through getting the right message across. \nThis powerful course will help you to master the techniques of business communication in that you will have the confidence and know-how to boldly chair meetings or lead discussion panels\, deliver presentations of a high standard and effectively use information gathering techniques to create a wide range of reports. \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nLead with communication excellence when you:\n\nDevelop an in-depth understanding of written and oral communication techniques used in the workplace.\nDeliver effective presentations.\nLead discussions and chair meetings.\nGenerate a variety of workplace reports using various data gathering techniques.\nUnderstand and apply communication theories.\nUnderstand use of body language.\nUnderstand use of voice.\nUnderstand use of dress code.\n\nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Master Effective Business Communication & Presentation Skills course\nUpon successful completion of this course you will have mastered the art of delivering an effective presentation in the following aspects: \n\nEffectively communicate technical information.\nGathering relevant information with which to compile appropriate content.\nSystematically analyse information.\nIdentifying the target audience.\nStructuring reports and presentations in line with the needs of the target audience.\nLogically and clearly structure presentations and reports to suit the needs of the target audience.\nLogically and clearly structuring presentations to address relevant issues.\nLogically\, clearly and articulately presenting information in reports and presentations.\nTechniques for compiling workplace reports.\nWorking with various types of workplace reports.\nUsing various data gathering techniques.\nThe presentation delivery.\n\nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at managers who are required to lead through effective communication and who are seeking to improve their business communication skills. \nTestimonials from similar courses\nQueen Anne Zondo – DIRCO \n‘I was motivated\, inspired and gained self-confidence.  The benefits of the course will always be cherished.’ \nThis Unit Standard course is aligned to Unit Standard 12433:  Use communication techniques effectively \nYou might also enjoy: Key negotiation skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/master-effective-business-communication-presentation-skills-johannesburg-9/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-2-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231206T080000
DTEND;TZID=UTC:20231208T170000
DTSTAMP:20260605T180318
CREATED:20221202T162700Z
LAST-MODIFIED:20230216T105543Z
UID:153591-1701849600-1702054800@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-durban-12/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231206T080000
DTEND;TZID=UTC:20231208T170000
DTSTAMP:20260605T180318
CREATED:20221202T162258Z
LAST-MODIFIED:20230216T105610Z
UID:153580-1701849600-1702054800@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-johannesburg-15/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231113T080000
DTEND;TZID=UTC:20231115T170000
DTSTAMP:20260605T180318
CREATED:20221205T151518Z
LAST-MODIFIED:20221205T151518Z
UID:153947-1699862400-1700067600@www.boti.co.za
SUMMARY:Master Effective Business Communication & Presentation Skills\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMaster Effective Business Communication & Presentation Skills\nMastering effective communication in the workplace is part of every senior manager’s journey.  Achieving a measure of excellence in both oral and written communication techniques is a prerequisite in any leadership capacity.  The ability to lead a discussion\, hold formal meetings with confidence\, use voice and body language control to create the desired impact on the audience leading to positive outcomes and gather information to generate reports are examples of some of the skills that need to be harnessed.  In a nutshell – leading effectively through getting the right message across. \nThis powerful course will help you to master the techniques of business communication in that you will have the confidence and know-how to boldly chair meetings or lead discussion panels\, deliver presentations of a high standard and effectively use information gathering techniques to create a wide range of reports. \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nLead with communication excellence when you:\n\nDevelop an in-depth understanding of written and oral communication techniques used in the workplace.\nDeliver effective presentations.\nLead discussions and chair meetings.\nGenerate a variety of workplace reports using various data gathering techniques.\nUnderstand and apply communication theories.\nUnderstand use of body language.\nUnderstand use of voice.\nUnderstand use of dress code.\n\nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Master Effective Business Communication & Presentation Skills course\nUpon successful completion of this course you will have mastered the art of delivering an effective presentation in the following aspects: \n\nEffectively communicate technical information.\nGathering relevant information with which to compile appropriate content.\nSystematically analyse information.\nIdentifying the target audience.\nStructuring reports and presentations in line with the needs of the target audience.\nLogically and clearly structure presentations and reports to suit the needs of the target audience.\nLogically and clearly structuring presentations to address relevant issues.\nLogically\, clearly and articulately presenting information in reports and presentations.\nTechniques for compiling workplace reports.\nWorking with various types of workplace reports.\nUsing various data gathering techniques.\nThe presentation delivery.\n\nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at managers who are required to lead through effective communication and who are seeking to improve their business communication skills. \nTestimonials from similar courses\nQueen Anne Zondo – DIRCO \n‘I was motivated\, inspired and gained self-confidence.  The benefits of the course will always be cherished.’ \nThis Unit Standard course is aligned to Unit Standard 12433:  Use communication techniques effectively \nYou might also enjoy: Key negotiation skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/master-effective-business-communication-presentation-skills-johannesburg-8/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-2-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231113T080000
DTEND;TZID=UTC:20231115T170000
DTSTAMP:20260605T180318
CREATED:20221202T162458Z
LAST-MODIFIED:20230216T105617Z
UID:153585-1699862400-1700067600@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-cape-town-13/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231101T080000
DTEND;TZID=UTC:20231102T170000
DTSTAMP:20260605T180318
CREATED:20221205T152615Z
LAST-MODIFIED:20221205T152615Z
UID:154083-1698825600-1698944400@www.boti.co.za
SUMMARY:Professional Presentations Course\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-durban-9/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231023T080000
DTEND;TZID=UTC:20231024T170000
DTSTAMP:20260605T180318
CREATED:20221205T152544Z
LAST-MODIFIED:20221205T152544Z
UID:154077-1698048000-1698166800@www.boti.co.za
SUMMARY:Professional Presentations Course\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-cape-town-9/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231018T080000
DTEND;TZID=UTC:20231020T170000
DTSTAMP:20260605T180318
CREATED:20221202T162257Z
LAST-MODIFIED:20221205T150143Z
UID:153579-1697616000-1697821200@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-johannesburg-14/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231017T080000
DTEND;TZID=UTC:20231018T170000
DTSTAMP:20260605T180318
CREATED:20221205T150556Z
LAST-MODIFIED:20221205T150556Z
UID:153804-1697529600-1697648400@www.boti.co.za
SUMMARY:Key Negotiation Skills\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseKey negotiation skills\nConflict in the workplace may not be easy to deal with and often\, feelings and emotions get in the way of good professional judgement when personal as well as professional differences arise between team members of a business unit.    While not necessarily a pleasant task\, there are many ways in which conflict situations  can effectively be handled –  without those involved in the situation  flying off the handle.  One of the ways to handle conflict situations and seek resolution is through negotiation. \nThe aim of this course is to help you apply negotiation techniques in resolving conflict situations in the workplace between individuals within a team or business unit. \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nDon’t fly off the handle.  Handle conflict through negotiation when you learn how to:\n\nPrepare for negotiations.\nThe negotiation process.\nElements of the negotiation process.\nConduct negotiations.\nStages of the negotiation process.\nDifferent types of negotiations\nConclude negotiations.\nEvaluate negotiations.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Key negotiation skills course\nUpon successful completion of this course you will have developed an understanding of the importance of the negotiation process in the following aspects: \n\nHow to prepare the documentation required involved in the negotiation process.\nUnderstanding the purpose and reasons for negotiation.\nThe various types of negotiation strategies including distributive\, integrative\, positional\, principled\, interest-based\, target-specific bargaining and problem-solving.\nPrioritising issues to be negotiated using participatory processes.\nIn preparing for the negotiating process\, communicate relevant information around issues to be negotiated to all relevant stakeholders.\nHow to develop a negotiation strategy and select appropriate tactics to be employed.\nUsing appropriate communication and interpersonal skills during the negotiation process including respect\, empathy\, authenticity integrity and openness.\nWhere necessary\, the appropriate use of experts\, brainstorming\, trade-offs\, linkages and/or concessions.\nHow to effectively evaluate a negotiation processing terms of strengths and weaknesses whilst seeing to it that the process is on brief.\nIdentifying opportunities and mechanisms to improve the negotiation process.\nIdentifying and solving problems during the negotiation process.\nUsing appropriate presentation techniques during the negotiation process.\nThe appropriate use of technology in recording and reporting on negotiation outcomes.\nObserving cultural and aesthetic sensitivities across a range of social contexts during the negotiation process.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nTestimonials from similar courses\nMasheleng Motsoane – Ministry of Agri and Food Security \n‘Eye opening – equipping participants with the knowledge and skills necessary.’ \nMasupha Malebesana – Ministry of Gender \n‘I learned that it is very important to research and research.  The instructor was confident when imparting information and also very informative.’ \nThis Unit Standard course is aligned to Unit Standard 117853:  Conduct negotiations to deal with conflict situations \n You might also enjoy:  Business Writing Skills for function and Purpose \nAdding value in Managing a Diverse Workforce \nSolving problems with Excel \n  \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/key-negotiation-skills-johannesburg-8/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-negotiation.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231013T080000
DTEND;TZID=UTC:20231014T170000
DTSTAMP:20260605T180318
CREATED:20221205T151648Z
LAST-MODIFIED:20221205T152515Z
UID:153982-1697184000-1697302800@www.boti.co.za
SUMMARY:Professional Presentations Course\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-johannesburg-9/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231011T080000
DTEND;TZID=UTC:20231013T170000
DTSTAMP:20260605T180318
CREATED:20221202T162457Z
LAST-MODIFIED:20230216T105627Z
UID:153584-1697011200-1697216400@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-cape-town-12/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230927T080000
DTEND;TZID=UTC:20230928T170000
DTSTAMP:20260605T180318
CREATED:20221205T151639Z
LAST-MODIFIED:20221205T151639Z
UID:153978-1695801600-1695920400@www.boti.co.za
SUMMARY:Adding value in Managing a Diverse Workforce \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseAdding value in Managing a Diverse Workforce \nToday\, South Africa’s workforce is made up of individuals from a host of diverse backgrounds and cultures.  The ability to understand and manage all types of people is critical to achieving business goals. \nThis interesting and illuminating course covers the important aspects of what you would typically come across in dealing with people who not only have many differences but many similarities too and how these can be leveraged to maximize efficiencies in the workplace. \nYou will be adding value by understanding the reality of diversity and its value in a unit and you will learn how to manage team members while taking into account their similarities as well as their differences by aligning these to the benefit of achieving common goals.  You will also learn how to deal with disagreements and conflicts that arise from diversity in a unit. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nCourse duration\n2 days \nThis highly informative course will help you gain an in-depth understanding of the true value of diversity and take you through practical steps towards: \n\nDemonstrating an understanding of the reality of diversity and its value in a unit.\nDealing with disagreements and conflicts arising from diversity in a unit.\nDemonstrating knowledge and understanding of diversity in the workplace.\nManaging team members while taking into account their similarities and their differences.\nAligning similarities and differences to the benefit of common objectives.\nUnderstand what is meant by diversity.\nUnderstanding different cultures.\nUnderstanding different values.\n\nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  Adding value in managing a diverse workforce course\nUpon successful completion of this course you will understand the various aspects involved in managing diversity in the workplace including: \n\nDiversity issues related to race\, gender\, age\, disabilities\, religion\, job title\, physical appearance\, sexual orientation\, nationality\, multi- culturalism\, competency\, training\, experience and personal habits.\nThe benefits of valuing diversity in the workplace.\nHow diversity impacts organizational culture.\nUnderstanding the barriers to making diversity an imperative.\nManaging diversity and its impact on business.\nThe benefits of effectively managing diversity.\nChallenges around diversity in the workplace.\nInternal obstacles around diversity in the workplace.\nExternal obstacles around diversity in the workplace.\nRacism as a hindrance to managing diversity.\nReasons for managing diversity in the workplace.\nHow to effectively go about managing diversity in the workplace.\n\nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nTestimonials from similar courses\nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nThis course is aligned to Unit Standard 252043:  Manage a diverse work force to add value \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/adding-value-in-managing-a-diverse-workforce-durban-6/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-managing-a-diverse-workforce.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230918T080000
DTEND;TZID=UTC:20230920T170000
DTSTAMP:20260605T180318
CREATED:20221205T151504Z
LAST-MODIFIED:20230216T105642Z
UID:153945-1695024000-1695229200@www.boti.co.za
SUMMARY:Master Effective Business Communication & Presentation Skills\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMaster Effective Business Communication & Presentation Skills\nMastering effective communication in the workplace is part of every senior manager’s journey.  Achieving a measure of excellence in both oral and written communication techniques is a prerequisite in any leadership capacity.  The ability to lead a discussion\, hold formal meetings with confidence\, use voice and body language control to create the desired impact on the audience leading to positive outcomes and gather information to generate reports are examples of some of the skills that need to be harnessed.  In a nutshell – leading effectively through getting the right message across. \nThis powerful course will help you to master the techniques of business communication in that you will have the confidence and know-how to boldly chair meetings or lead discussion panels\, deliver presentations of a high standard and effectively use information gathering techniques to create a wide range of reports. \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nLead with communication excellence when you:\n\nDevelop an in-depth understanding of written and oral communication techniques used in the workplace.\nDeliver effective presentations.\nLead discussions and chair meetings.\nGenerate a variety of workplace reports using various data gathering techniques.\nUnderstand and apply communication theories.\nUnderstand use of body language.\nUnderstand use of voice.\nUnderstand use of dress code.\n\nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Master Effective Business Communication & Presentation Skills course\nUpon successful completion of this course you will have mastered the art of delivering an effective presentation in the following aspects: \n\nEffectively communicate technical information.\nGathering relevant information with which to compile appropriate content.\nSystematically analyse information.\nIdentifying the target audience.\nStructuring reports and presentations in line with the needs of the target audience.\nLogically and clearly structure presentations and reports to suit the needs of the target audience.\nLogically and clearly structuring presentations to address relevant issues.\nLogically\, clearly and articulately presenting information in reports and presentations.\nTechniques for compiling workplace reports.\nWorking with various types of workplace reports.\nUsing various data gathering techniques.\nThe presentation delivery.\n\nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at managers who are required to lead through effective communication and who are seeking to improve their business communication skills. \nTestimonials from similar courses\nQueen Anne Zondo – DIRCO \n‘I was motivated\, inspired and gained self-confidence.  The benefits of the course will always be cherished.’ \nThis Unit Standard course is aligned to Unit Standard 12433:  Use communication techniques effectively \nYou might also enjoy: Key negotiation skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/master-effective-business-communication-presentation-skills-johannesburg-7/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-2-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230915T080000
DTEND;TZID=UTC:20230916T170000
DTSTAMP:20260605T180318
CREATED:20221205T152610Z
LAST-MODIFIED:20221205T152610Z
UID:154082-1694764800-1694883600@www.boti.co.za
SUMMARY:Professional Presentations Course\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-durban-8/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230915T080000
DTEND;TZID=UTC:20230916T170000
DTSTAMP:20260605T180318
CREATED:20221205T151633Z
LAST-MODIFIED:20221205T151633Z
UID:153971-1694764800-1694883600@www.boti.co.za
SUMMARY:Adding value in Managing a Diverse Workforce \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseAdding value in Managing a Diverse Workforce \nToday\, South Africa’s workforce is made up of individuals from a host of diverse backgrounds and cultures.  The ability to understand and manage all types of people is critical to achieving business goals. \nThis interesting and illuminating course covers the important aspects of what you would typically come across in dealing with people who not only have many differences but many similarities too and how these can be leveraged to maximize efficiencies in the workplace. \nYou will be adding value by understanding the reality of diversity and its value in a unit and you will learn how to manage team members while taking into account their similarities as well as their differences by aligning these to the benefit of achieving common goals.  You will also learn how to deal with disagreements and conflicts that arise from diversity in a unit. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nCourse duration\n2 days \nThis highly informative course will help you gain an in-depth understanding of the true value of diversity and take you through practical steps towards: \n\nDemonstrating an understanding of the reality of diversity and its value in a unit.\nDealing with disagreements and conflicts arising from diversity in a unit.\nDemonstrating knowledge and understanding of diversity in the workplace.\nManaging team members while taking into account their similarities and their differences.\nAligning similarities and differences to the benefit of common objectives.\nUnderstand what is meant by diversity.\nUnderstanding different cultures.\nUnderstanding different values.\n\nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  Adding value in managing a diverse workforce course\nUpon successful completion of this course you will understand the various aspects involved in managing diversity in the workplace including: \n\nDiversity issues related to race\, gender\, age\, disabilities\, religion\, job title\, physical appearance\, sexual orientation\, nationality\, multi- culturalism\, competency\, training\, experience and personal habits.\nThe benefits of valuing diversity in the workplace.\nHow diversity impacts organizational culture.\nUnderstanding the barriers to making diversity an imperative.\nManaging diversity and its impact on business.\nThe benefits of effectively managing diversity.\nChallenges around diversity in the workplace.\nInternal obstacles around diversity in the workplace.\nExternal obstacles around diversity in the workplace.\nRacism as a hindrance to managing diversity.\nReasons for managing diversity in the workplace.\nHow to effectively go about managing diversity in the workplace.\n\nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nTestimonials from similar courses\nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nThis course is aligned to Unit Standard 252043:  Manage a diverse work force to add value \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/adding-value-in-managing-a-diverse-workforce-cape-town-3/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-managing-a-diverse-workforce.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230914T080000
DTEND;TZID=UTC:20230915T170000
DTSTAMP:20260605T180318
CREATED:20221205T150609Z
LAST-MODIFIED:20221205T150609Z
UID:153808-1694678400-1694797200@www.boti.co.za
SUMMARY:Key Negotiation Skills\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseKey negotiation skills\nConflict in the workplace may not be easy to deal with and often\, feelings and emotions get in the way of good professional judgement when personal as well as professional differences arise between team members of a business unit.    While not necessarily a pleasant task\, there are many ways in which conflict situations  can effectively be handled –  without those involved in the situation  flying off the handle.  One of the ways to handle conflict situations and seek resolution is through negotiation. \nThe aim of this course is to help you apply negotiation techniques in resolving conflict situations in the workplace between individuals within a team or business unit. \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nDon’t fly off the handle.  Handle conflict through negotiation when you learn how to:\n\nPrepare for negotiations.\nThe negotiation process.\nElements of the negotiation process.\nConduct negotiations.\nStages of the negotiation process.\nDifferent types of negotiations\nConclude negotiations.\nEvaluate negotiations.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Key negotiation skills course\nUpon successful completion of this course you will have developed an understanding of the importance of the negotiation process in the following aspects: \n\nHow to prepare the documentation required involved in the negotiation process.\nUnderstanding the purpose and reasons for negotiation.\nThe various types of negotiation strategies including distributive\, integrative\, positional\, principled\, interest-based\, target-specific bargaining and problem-solving.\nPrioritising issues to be negotiated using participatory processes.\nIn preparing for the negotiating process\, communicate relevant information around issues to be negotiated to all relevant stakeholders.\nHow to develop a negotiation strategy and select appropriate tactics to be employed.\nUsing appropriate communication and interpersonal skills during the negotiation process including respect\, empathy\, authenticity integrity and openness.\nWhere necessary\, the appropriate use of experts\, brainstorming\, trade-offs\, linkages and/or concessions.\nHow to effectively evaluate a negotiation processing terms of strengths and weaknesses whilst seeing to it that the process is on brief.\nIdentifying opportunities and mechanisms to improve the negotiation process.\nIdentifying and solving problems during the negotiation process.\nUsing appropriate presentation techniques during the negotiation process.\nThe appropriate use of technology in recording and reporting on negotiation outcomes.\nObserving cultural and aesthetic sensitivities across a range of social contexts during the negotiation process.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nTestimonials from similar courses\nMasheleng Motsoane – Ministry of Agri and Food Security \n‘Eye opening – equipping participants with the knowledge and skills necessary.’ \nMasupha Malebesana – Ministry of Gender \n‘I learned that it is very important to research and research.  The instructor was confident when imparting information and also very informative.’ \nThis Unit Standard course is aligned to Unit Standard 117853:  Conduct negotiations to deal with conflict situations \n You might also enjoy:  Business Writing Skills for function and Purpose \nAdding value in Managing a Diverse Workforce \nSolving problems with Excel \n  \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/key-negotiation-skills-durban-3/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-negotiation.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230913T080000
DTEND;TZID=UTC:20230915T170000
DTSTAMP:20260605T180318
CREATED:20221202T162255Z
LAST-MODIFIED:20221205T150141Z
UID:153578-1694592000-1694797200@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-johannesburg-13/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230911T080000
DTEND;TZID=UTC:20230913T170000
DTSTAMP:20260605T180318
CREATED:20221202T162659Z
LAST-MODIFIED:20230216T105650Z
UID:153590-1694419200-1694624400@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-durban-11/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230908T080000
DTEND;TZID=UTC:20230909T170000
DTSTAMP:20260605T180318
CREATED:20221205T152900Z
LAST-MODIFIED:20221205T152900Z
UID:154120-1694160000-1694278800@www.boti.co.za
SUMMARY:Adding value in Managing a Diverse Workforce \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseAdding value in Managing a Diverse Workforce \nToday\, South Africa’s workforce is made up of individuals from a host of diverse backgrounds and cultures.  The ability to understand and manage all types of people is critical to achieving business goals. \nThis interesting and illuminating course covers the important aspects of what you would typically come across in dealing with people who not only have many differences but many similarities too and how these can be leveraged to maximize efficiencies in the workplace. \nYou will be adding value by understanding the reality of diversity and its value in a unit and you will learn how to manage team members while taking into account their similarities as well as their differences by aligning these to the benefit of achieving common goals.  You will also learn how to deal with disagreements and conflicts that arise from diversity in a unit. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nCourse duration\n2 days \nThis highly informative course will help you gain an in-depth understanding of the true value of diversity and take you through practical steps towards: \n\nDemonstrating an understanding of the reality of diversity and its value in a unit.\nDealing with disagreements and conflicts arising from diversity in a unit.\nDemonstrating knowledge and understanding of diversity in the workplace.\nManaging team members while taking into account their similarities and their differences.\nAligning similarities and differences to the benefit of common objectives.\nUnderstand what is meant by diversity.\nUnderstanding different cultures.\nUnderstanding different values.\n\nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  Adding value in managing a diverse workforce course\nUpon successful completion of this course you will understand the various aspects involved in managing diversity in the workplace including: \n\nDiversity issues related to race\, gender\, age\, disabilities\, religion\, job title\, physical appearance\, sexual orientation\, nationality\, multi- culturalism\, competency\, training\, experience and personal habits.\nThe benefits of valuing diversity in the workplace.\nHow diversity impacts organizational culture.\nUnderstanding the barriers to making diversity an imperative.\nManaging diversity and its impact on business.\nThe benefits of effectively managing diversity.\nChallenges around diversity in the workplace.\nInternal obstacles around diversity in the workplace.\nExternal obstacles around diversity in the workplace.\nRacism as a hindrance to managing diversity.\nReasons for managing diversity in the workplace.\nHow to effectively go about managing diversity in the workplace.\n\nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nTestimonials from similar courses\nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nThis course is aligned to Unit Standard 252043:  Manage a diverse work force to add value \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/adding-value-in-managing-a-diverse-workforce-johannesburg-5/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-managing-a-diverse-workforce.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230906T080000
DTEND;TZID=UTC:20230907T170000
DTSTAMP:20260605T180318
CREATED:20221205T152541Z
LAST-MODIFIED:20221205T152541Z
UID:154076-1693987200-1694106000@www.boti.co.za
SUMMARY:Professional Presentations Course\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-cape-town-8/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230829T080000
DTEND;TZID=UTC:20230830T170000
DTSTAMP:20260605T180318
CREATED:20221205T151647Z
LAST-MODIFIED:20221205T152512Z
UID:153980-1693296000-1693414800@www.boti.co.za
SUMMARY:Professional Presentations Course\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-johannesburg-8/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230828T080000
DTEND;TZID=UTC:20230829T170000
DTSTAMP:20260605T180318
CREATED:20221205T150555Z
LAST-MODIFIED:20221205T150555Z
UID:153803-1693209600-1693328400@www.boti.co.za
SUMMARY:Key Negotiation Skills\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseKey negotiation skills\nConflict in the workplace may not be easy to deal with and often\, feelings and emotions get in the way of good professional judgement when personal as well as professional differences arise between team members of a business unit.    While not necessarily a pleasant task\, there are many ways in which conflict situations  can effectively be handled –  without those involved in the situation  flying off the handle.  One of the ways to handle conflict situations and seek resolution is through negotiation. \nThe aim of this course is to help you apply negotiation techniques in resolving conflict situations in the workplace between individuals within a team or business unit. \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nDon’t fly off the handle.  Handle conflict through negotiation when you learn how to:\n\nPrepare for negotiations.\nThe negotiation process.\nElements of the negotiation process.\nConduct negotiations.\nStages of the negotiation process.\nDifferent types of negotiations\nConclude negotiations.\nEvaluate negotiations.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Key negotiation skills course\nUpon successful completion of this course you will have developed an understanding of the importance of the negotiation process in the following aspects: \n\nHow to prepare the documentation required involved in the negotiation process.\nUnderstanding the purpose and reasons for negotiation.\nThe various types of negotiation strategies including distributive\, integrative\, positional\, principled\, interest-based\, target-specific bargaining and problem-solving.\nPrioritising issues to be negotiated using participatory processes.\nIn preparing for the negotiating process\, communicate relevant information around issues to be negotiated to all relevant stakeholders.\nHow to develop a negotiation strategy and select appropriate tactics to be employed.\nUsing appropriate communication and interpersonal skills during the negotiation process including respect\, empathy\, authenticity integrity and openness.\nWhere necessary\, the appropriate use of experts\, brainstorming\, trade-offs\, linkages and/or concessions.\nHow to effectively evaluate a negotiation processing terms of strengths and weaknesses whilst seeing to it that the process is on brief.\nIdentifying opportunities and mechanisms to improve the negotiation process.\nIdentifying and solving problems during the negotiation process.\nUsing appropriate presentation techniques during the negotiation process.\nThe appropriate use of technology in recording and reporting on negotiation outcomes.\nObserving cultural and aesthetic sensitivities across a range of social contexts during the negotiation process.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nTestimonials from similar courses\nMasheleng Motsoane – Ministry of Agri and Food Security \n‘Eye opening – equipping participants with the knowledge and skills necessary.’ \nMasupha Malebesana – Ministry of Gender \n‘I learned that it is very important to research and research.  The instructor was confident when imparting information and also very informative.’ \nThis Unit Standard course is aligned to Unit Standard 117853:  Conduct negotiations to deal with conflict situations \n You might also enjoy:  Business Writing Skills for function and Purpose \nAdding value in Managing a Diverse Workforce \nSolving problems with Excel \n  \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/key-negotiation-skills-johannesburg-7/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-negotiation.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230821T080000
DTEND;TZID=UTC:20230823T170000
DTSTAMP:20260605T180318
CREATED:20221202T162456Z
LAST-MODIFIED:20221205T150204Z
UID:153583-1692604800-1692810000@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-cape-town-11/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230821T080000
DTEND;TZID=UTC:20230822T170000
DTSTAMP:20260605T180318
CREATED:20221205T150604Z
LAST-MODIFIED:20221205T150604Z
UID:153806-1692604800-1692723600@www.boti.co.za
SUMMARY:Key Negotiation Skills\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseKey negotiation skills\nConflict in the workplace may not be easy to deal with and often\, feelings and emotions get in the way of good professional judgement when personal as well as professional differences arise between team members of a business unit.    While not necessarily a pleasant task\, there are many ways in which conflict situations  can effectively be handled –  without those involved in the situation  flying off the handle.  One of the ways to handle conflict situations and seek resolution is through negotiation. \nThe aim of this course is to help you apply negotiation techniques in resolving conflict situations in the workplace between individuals within a team or business unit. \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nDon’t fly off the handle.  Handle conflict through negotiation when you learn how to:\n\nPrepare for negotiations.\nThe negotiation process.\nElements of the negotiation process.\nConduct negotiations.\nStages of the negotiation process.\nDifferent types of negotiations\nConclude negotiations.\nEvaluate negotiations.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Key negotiation skills course\nUpon successful completion of this course you will have developed an understanding of the importance of the negotiation process in the following aspects: \n\nHow to prepare the documentation required involved in the negotiation process.\nUnderstanding the purpose and reasons for negotiation.\nThe various types of negotiation strategies including distributive\, integrative\, positional\, principled\, interest-based\, target-specific bargaining and problem-solving.\nPrioritising issues to be negotiated using participatory processes.\nIn preparing for the negotiating process\, communicate relevant information around issues to be negotiated to all relevant stakeholders.\nHow to develop a negotiation strategy and select appropriate tactics to be employed.\nUsing appropriate communication and interpersonal skills during the negotiation process including respect\, empathy\, authenticity integrity and openness.\nWhere necessary\, the appropriate use of experts\, brainstorming\, trade-offs\, linkages and/or concessions.\nHow to effectively evaluate a negotiation processing terms of strengths and weaknesses whilst seeing to it that the process is on brief.\nIdentifying opportunities and mechanisms to improve the negotiation process.\nIdentifying and solving problems during the negotiation process.\nUsing appropriate presentation techniques during the negotiation process.\nThe appropriate use of technology in recording and reporting on negotiation outcomes.\nObserving cultural and aesthetic sensitivities across a range of social contexts during the negotiation process.\n\nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa. \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and managers who manage a team and are interested in learning about how to deal with conflict in the workplace. \nTestimonials from similar courses\nMasheleng Motsoane – Ministry of Agri and Food Security \n‘Eye opening – equipping participants with the knowledge and skills necessary.’ \nMasupha Malebesana – Ministry of Gender \n‘I learned that it is very important to research and research.  The instructor was confident when imparting information and also very informative.’ \nThis Unit Standard course is aligned to Unit Standard 117853:  Conduct negotiations to deal with conflict situations \n You might also enjoy:  Business Writing Skills for function and Purpose \nAdding value in Managing a Diverse Workforce \nSolving problems with Excel \n  \nDon’t fly off the handle – instead handle things the right way when dealing with conflict when you enrol now on BOTI’s Key Negotiation Skills course.  BOTI offers organisational management training programmes\, business management courses and leadership training programmes.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/key-negotiation-skills-cape-town-3/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-negotiation.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230816T080000
DTEND;TZID=UTC:20230818T170000
DTSTAMP:20260605T180318
CREATED:20221202T162657Z
LAST-MODIFIED:20230216T105659Z
UID:153589-1692172800-1692378000@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-durban-10/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230801T080000
DTEND;TZID=UTC:20230802T170000
DTSTAMP:20260605T180318
CREATED:20221205T152605Z
LAST-MODIFIED:20221205T152605Z
UID:154081-1690876800-1690995600@www.boti.co.za
SUMMARY:Professional Presentations Course\, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-durban-7/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230720T080000
DTEND;TZID=UTC:20230721T170000
DTSTAMP:20260605T180318
CREATED:20221205T152538Z
LAST-MODIFIED:20221205T152538Z
UID:154075-1689840000-1689958800@www.boti.co.za
SUMMARY:Professional Presentations Course\, Cape Town
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseProfessional presentations course\nThe power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction\, yet\, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills.  At the same time\, one’s ability to listen effectively to another’s presentation with genuine interest and understanding\, accurately assess the content and respond with appropriate critique is equally important in maintaining a professional edge involving all types of public speaking engagements. \nThis course is about powerful presentations and effectively using the power of interaction to keep the conversation going.  You will learn how to become an effective speaker and a good listener who not only knows what to listen out for\, but also how to successfully develop strategies to engage and maintain consistent dialogue. \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nHarness the power of the spoken word when you learn how to:\n\nDevelop strategies that will enable you to become an effective speaker during sustained oral interactions.\nAs a listener\, respond critically yet sensitively.\nEvaluate your own responses to spoken interactions and adjust where necessary.\nAnalyse and accurately assess and evaluate spoken discourse.\nSensitively manage conflicts in such a way as to support the goal of the group or interaction on a one-on-one basis.\nUnderstand and appropriately use non-verbal cues and body language.\nHandle personality clashes\, resolve deadlocks\, manage conflict and positively summarise conclusions.\nUnderstand the characteristics of a speaker’s style and tone that either attract or alienate an audience.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Professional presentations course\nUpon successful completion of this course you will have mastered the art of effective speaking\, the techniques of good listening and the knack of sustained conversation.  You will also master the following:\n\nDevelop an understanding of complex issues under discussion in one-on-one or group situations.\nManage discussions and/or conflicts sensitively and in a manner that supports the goal of the group or one-on-one interactions.\nExpertly deal with disagreements within groups.\nUnderstand the impact of personality clashes within group discussions and positively manage interactions.\nWhat to do when deadlocks are encountered and how to break through these barriers.\nBecome adept at analyzing another’s speech and tactfully probe for clarity where necessary.\nBecome adept at analyzing one’s own responses in terms of appropriateness and adjust where necessary while maintaining sustained interaction.\nDeal confidently in putting one’s position forward when confronted with opposing views and opinions.\nExpertly employ correct tone\, approach or style appropriate to the context and adapt where necessary to maintain the conversation when it breaks down or is difficult to initiate or sustain.\nIdentify any pedantic\, illogical or aggressive language that may be used inappropriately and modify to sustain positive interaction.\nExpertly plan strategies to sustain meaningful and effective interactions.\nBecome adept at recognizing body language cues and particular voice intonations of others and adjust one’s own body language and speech to sustain positive interaction.\n\nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at those individuals who are required to deliver and attend business presentations and wish to improve their presentation skills. \nThis Unit Standard course is aligned to Unit Standard 8974:  Engage in sustained oral communication and evaluate spoken texts \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nYou might also enjoy: Master Effective Business Communication & Presentation Skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nPut words into action and enrol now on BOTI’s professional presentations course.  BOTI offers business communication training\, communication courses and comms training.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/professional-presentations-course-cape-town-7/
LOCATION:Cape Town\, 22 Riebeek Street\, Cape Town\, Western Cape\, South Africa
CATEGORIES:Communication & Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230720T080000
DTEND;TZID=UTC:20230721T170000
DTSTAMP:20260605T180318
CREATED:20221205T151637Z
LAST-MODIFIED:20221205T151637Z
UID:153977-1689840000-1689958800@www.boti.co.za
SUMMARY:Adding value in Managing a Diverse Workforce \, DURBAN
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseAdding value in Managing a Diverse Workforce \nToday\, South Africa’s workforce is made up of individuals from a host of diverse backgrounds and cultures.  The ability to understand and manage all types of people is critical to achieving business goals. \nThis interesting and illuminating course covers the important aspects of what you would typically come across in dealing with people who not only have many differences but many similarities too and how these can be leveraged to maximize efficiencies in the workplace. \nYou will be adding value by understanding the reality of diversity and its value in a unit and you will learn how to manage team members while taking into account their similarities as well as their differences by aligning these to the benefit of achieving common goals.  You will also learn how to deal with disagreements and conflicts that arise from diversity in a unit. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nCourse duration\n2 days \nThis highly informative course will help you gain an in-depth understanding of the true value of diversity and take you through practical steps towards: \n\nDemonstrating an understanding of the reality of diversity and its value in a unit.\nDealing with disagreements and conflicts arising from diversity in a unit.\nDemonstrating knowledge and understanding of diversity in the workplace.\nManaging team members while taking into account their similarities and their differences.\nAligning similarities and differences to the benefit of common objectives.\nUnderstand what is meant by diversity.\nUnderstanding different cultures.\nUnderstanding different values.\n\nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nBenefits of attending:  Adding value in managing a diverse workforce course\nUpon successful completion of this course you will understand the various aspects involved in managing diversity in the workplace including: \n\nDiversity issues related to race\, gender\, age\, disabilities\, religion\, job title\, physical appearance\, sexual orientation\, nationality\, multi- culturalism\, competency\, training\, experience and personal habits.\nThe benefits of valuing diversity in the workplace.\nHow diversity impacts organizational culture.\nUnderstanding the barriers to making diversity an imperative.\nManaging diversity and its impact on business.\nThe benefits of effectively managing diversity.\nChallenges around diversity in the workplace.\nInternal obstacles around diversity in the workplace.\nExternal obstacles around diversity in the workplace.\nRacism as a hindrance to managing diversity.\nReasons for managing diversity in the workplace.\nHow to effectively go about managing diversity in the workplace.\n\nWho is this course suitable for?\nThis course is aimed at supervisors\, team leaders and junior managers who manage a team. \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa. \nTestimonials from similar courses\nMini Mokoena – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘The course was not only about work but it was also about personal changes.  The content in the presentation was excellent.  The best thing about this course was the focus on work and changing individual lives. ‘ \nMpho Malakoane – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘This course confirmed my realization for a need to make changes in my life to positively change my future.  What went well for me were the presentations and the ability to interact with all the participants.  The best thing about this course was the instructor’s drive to go beyond and exceed my expectations.’ \nMichelle Selo – Department of Economic\, Small Business\, Development & Environmental Affairs \n‘Through interactions and disccussions I learnt the importance of good leadership in taking an organization forward.  What went well for me was the fact that the training was very interactive thus allowing every individual to voice their opinions on matters.  The best thing about this course was the manner in which it was presented\, it was very practical.  Thank you very much Jaini for opening my eyes on a lot of issues\, this has been very beneficial training.’ \nThis course is aligned to Unit Standard 252043:  Manage a diverse work force to add value \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nGet a handle on managing diversity and enrol now for BOTI’s Adding Value in managing a diverse workforce course.  BOTI offers management training programmes\, management courses and leadership training programmes.    BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/adding-value-in-managing-a-diverse-workforce-durban-5/
LOCATION:Durban\, 100 Venice Rd\, Morningside\, Durban\, Kwazulu\, 4001\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-managing-a-diverse-workforce.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230719T080000
DTEND;TZID=UTC:20230721T170000
DTSTAMP:20260605T180318
CREATED:20221202T162059Z
LAST-MODIFIED:20221205T150138Z
UID:153577-1689753600-1689958800@www.boti.co.za
SUMMARY:Business Communication Strategies: verbal/non-verbal and written  \, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR22\,310 per person (1 person)\nR17\,350 per person (2 ppl)\nR14\,589 per person (5 ppl)\nR10\,846 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseBusiness Communication Strategies: verbal/non-verbal and written  \nThe importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.  Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors\, subordinates\, clients and other stakeholders within the business as well as external suppliers and the public at large.  Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving  typical business interactions. \nThis useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors\, subordinates and clients/customers. \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nCourse duration\n3 days\nGet your point across when you learn how to:\n\nCommunicate with superiors and subordinates.\nCommunicate with clients/customers.\nSelect appropriate methods of communication in given circumstances.\nUnderstand the basics of business communication.\nUnderstand the importance of good oral communication.\nUnderstand the importance of good written communication.\nUnderstand personal impact on the organization.\nUnderstand personal impact on clients/customers.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Business Communication Strategies: verbal/non-verbal and written course\nUpon successful completion of this course you will have acquired a better command of the importance of good business communication skills including: \n\nUnderstanding the various types of communication.\nThe importance of verbal communication in business.\nThe importance of cultivating both listening and speaking skills.\nThe importance of written communication in business.\nHow your body language impacts those around you.\nThe importance of using different methods of communication in business.\nUnderstanding different communication models.\nAdvantages of verbal communication.\nDisadvantages of verbal communication.\nFour purposes of communication.\nUnderstanding the types of non-verbal communication.\nUnderstanding the different barriers to communication.\nUnderstanding the main skills required for effective communication.\nUnderstanding the common communication blockers found in the workplace.\nThe various ways to effectively communicate with clients/customers.\nThe importance of improving customer communication.\nUnderstanding why it is important to listen first then speak.\nLearning how to powerfully listen and understand.\n\nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at individuals who are seeking to improve their business communication skills. \nTestimonials from similar courses\nJonathan Baloyi \n‘I learnt how to differentiate between good and bad emails and how to write professional emails.  Learning about the structure of the email really went well for me and the words appropriate for an email.  The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’ \nThis Unit Standard course is aligned to Unit Standard 9960:  Communicate verbally and non-verbally in the workplace \nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nClearly get your point across when you enrol now on BOTI’s  Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses\, communication training programmes and business communication classes.   BOTI offers business training programmes across South Africa.\nYou might also enjoy: Adding value in Managing a Diverse Workforce \nMS PowerPoint for beginners \nSolving problems with Excel
URL:https://www.boti.co.za/event/business-communication-strategies-verbal-non-verbal-and-written-johannesburg-12/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-December-2018.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230712T080000
DTEND;TZID=UTC:20230714T170000
DTSTAMP:20260605T180318
CREATED:20221205T151503Z
LAST-MODIFIED:20230216T105707Z
UID:153944-1689148800-1689354000@www.boti.co.za
SUMMARY:Master Effective Business Communication & Presentation Skills\, Johannesburg
DESCRIPTION:Course fees\, including VAT\, reduce as you send more delegates; for example: \nR15\,410 per person (1 person)\nR11\,936 per person (2 ppl)\nR10\,095 per person (5 ppl)\nR7\,600 per person (10 ppl)\nRegister Now: Download Booking Form! View Calendar For Other CourseMaster Effective Business Communication & Presentation Skills\nMastering effective communication in the workplace is part of every senior manager’s journey.  Achieving a measure of excellence in both oral and written communication techniques is a prerequisite in any leadership capacity.  The ability to lead a discussion\, hold formal meetings with confidence\, use voice and body language control to create the desired impact on the audience leading to positive outcomes and gather information to generate reports are examples of some of the skills that need to be harnessed.  In a nutshell – leading effectively through getting the right message across. \nThis powerful course will help you to master the techniques of business communication in that you will have the confidence and know-how to boldly chair meetings or lead discussion panels\, deliver presentations of a high standard and effectively use information gathering techniques to create a wide range of reports. \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nCourse duration\n2 days\nLead with communication excellence when you:\n\nDevelop an in-depth understanding of written and oral communication techniques used in the workplace.\nDeliver effective presentations.\nLead discussions and chair meetings.\nGenerate a variety of workplace reports using various data gathering techniques.\nUnderstand and apply communication theories.\nUnderstand use of body language.\nUnderstand use of voice.\nUnderstand use of dress code.\n\nPublic Course Schedule and Costs\nPlease click on link below for related public course/s: \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nBenefits of attending:  Master Effective Business Communication & Presentation Skills course\nUpon successful completion of this course you will have mastered the art of delivering an effective presentation in the following aspects: \n\nEffectively communicate technical information.\nGathering relevant information with which to compile appropriate content.\nSystematically analyse information.\nIdentifying the target audience.\nStructuring reports and presentations in line with the needs of the target audience.\nLogically and clearly structure presentations and reports to suit the needs of the target audience.\nLogically and clearly structuring presentations to address relevant issues.\nLogically\, clearly and articulately presenting information in reports and presentations.\nTechniques for compiling workplace reports.\nWorking with various types of workplace reports.\nUsing various data gathering techniques.\nThe presentation delivery.\n\nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa. \nWho is this course suitable for?\nThis course is aimed at managers who are required to lead through effective communication and who are seeking to improve their business communication skills. \nTestimonials from similar courses\nQueen Anne Zondo – DIRCO \n‘I was motivated\, inspired and gained self-confidence.  The benefits of the course will always be cherished.’ \nThis Unit Standard course is aligned to Unit Standard 12433:  Use communication techniques effectively \nYou might also enjoy: Key negotiation skills \nBusiness Writing Skills for function and Purpose \nBusiness Communication Strategies: verbal/non-verbal and written \nTake the right steps towards leading the discussion and enrol now on BOTI’s Master Effective Business Communication & Presentation Skills course.  BOTI offers communication training programmes\, communication classes and business communication courses.   BOTI offers business training programmes across South Africa.
URL:https://www.boti.co.za/event/master-effective-business-communication-presentation-skills-johannesburg-6/
LOCATION:Johannesburg\, Corner Grayston Drive & Rivonia Road\, Sandton\, Gauteng\, South Africa
CATEGORIES:Business Writing,Communication & Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.boti.co.za/wp-content/uploads/2019/11/BOTI-business-communication-2-December-2018.jpg
END:VEVENT
END:VCALENDAR